Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,659 reviews
5 stars
621
4 stars
367
3 stars
306
2 stars
138
1 star
227
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Service Speed
Service speed varied, with some customers experiencing long wait times, especially in the drive-thru.
Food Quality
Food quality was inconsistent, with reports of cold, stale, or improperly prepared items.
Cleanliness
The restaurant was noted for being clean, although some reviews mentioned unsanitary conditions.
Customer Service
Customer service experiences were mixed, with some employees praised for their friendliness while others were described as rude or unhelpful.
- JWJoshua Warren3 days ago3.0They need a cashier. I always see a bunch of problems. Mind blowing.
- GGGiles GilmoreNov 15, 20251.0ordered chicken sandwich, nothing else, got fish
- VMViktoria MartinezNov 9, 20255.0Thank you so much the team and ms. Brenda! Always so polite nice and professional
- RRRosaNov 3, 20254.0The Food was okay but the service was good and the people where nice
- JBJaron BoyceOct 20, 20252.0Well, I made an online order. We dont even live 4 minutes form here. When I received my fries, they were really super cold and stale tasting, and they also didn't give me my Large Dr. Pepper I ordered or sauces for my 20pc. nuggets. Usually they are on point, so I'll give them the benefit of the doubt this time. Maybe they were busy and forgot. I forgive you Mickey D's. Just please, please, PLEASE... don't let this location become a habit of being lackadaisical. I'll order again. If the meal turns out better, I'll change this status and raise the stars.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 11218 W Broad St, Glen Allen, VA?
Delivery is available Monday through Saturday from 5:00 AM to 12:30 AM, and on Sunday from 5:00 AM to 11:30 PM.
What are the drive-through hours at the McDonald's in Glen Allen?
Drive-through service is available Monday to Thursday from 5:00 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 5:00 AM to midnight.
Can I order McDonald's for curbside pickup or no-contact delivery?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the address and contact number for McDonald's in Glen Allen, VA?
The address is 11218 W Broad St, Glen Allen, VA 23060. You can contact them at +1 804-364-4873.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Sonic Drive-In, Qdoba Mexican Grill, Jimmy John's, Panda Express, and Pizza Hut Express, offering a variety of cuisines for different tastes.
What nearby stores can I visit for shopping after dining at McDonald's?
You can visit stores like Sephora for beauty supplies, Hobby Lobby for arts and crafts, Target Store Richmond-NW for various retail items, and The Home Depot for home improvement needs.
Are there any wellness or health-related places near McDonald's?
Yes, nearby health and wellness locations include The Joint Chiropractic for chiropractic services, The Vitamin Shoppe for supplements, and Creative Nails & Spa for beauty treatments.