Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,670 reviews
5 stars
626
4 stars
369
3 stars
309
2 stars
139
1 star
227
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly and efficient staff while others reported rude or inattentive service.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food, leading to frustration.
Food Quality
Food quality was inconsistent, with reports of cold or stale items, but some customers noted hot and fresh meals.
Cleanliness
The cleanliness of the location was a concern for some, with reports of dirty tables and bathrooms, while others found it to be clean.
Speed of Service
Service speed was inconsistent, with some customers experiencing quick service while others faced long wait times.
- BDBeverly Dase2 days ago5.0The wait time for your food is unreal
- LSlee SymthJan 2, 20263.0This Mcdees is always disorganized and the food is a sloppy mess. The only reason I go here is because it's close to home.
- WSWilliam SheltonDec 24, 20252.0Cheese was melted but meet was cold and bunch was hard. Staff was to busy playing to do there job correctly
- KVKathy VickeryDec 7, 20254.0The parking lot was packed so I walked from another parking lot to the McDonald's. I didn't feel like messing with inputting my order so I walked up to the counter. Some lady was fussing about not receiving one of her items and was quite rude to the employee which was totally unnecessary. This muture woman toke my order. She was extremely nice. I goty order quickly and found a table in the back where it was fairly quiet. The prices are ridiculous, McDonald's you need to lower your prices, you make billions, help out Americans, we really do need, "a break today!" The apple pie was very good!
- YLYenluis LoaizaDec 1, 20251.0Buenas noches, soy cliente de este local y de los 4 años que tengo viniendo a comer aquí hoy tuve mi peor experiencia con una sola persona que fue la que me atendió, primero pedí servicio en la mesa y me llegó a la mesa con el pedido como si fuera para llevar y me lo tiró y se fue, me dirijo al mostrador a pedirle una bandeja para no ensuciar la mesa y me ignora y le dice a otra persona que lo haga en tono de desprecio, aparte las papas las pedí sin sal y me las dio con sal y la hamburguesa no estaba como la ordené, primera vez que me pasa esto aquí, el managuer Carlos fue muy amable y controlo la situación. David herrera es el nombre de la persona que me trató con altanería y muy descortés
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 11218 W Broad St, Glen Allen, VA?
Delivery is available Monday through Saturday from 5:00 AM to 12:30 AM, and on Sunday from 5:00 AM to 11:30 PM.
What are the drive-through hours at the McDonald's in Glen Allen?
Drive-through service is available Monday to Thursday from 5:00 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 5:00 AM to midnight.
Can I order McDonald's for curbside pickup or no-contact delivery?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering at McDonald's?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What is the address and contact number for McDonald's in Glen Allen, VA?
The address is 11218 W Broad St, Glen Allen, VA 23060. You can contact them at +1 804-364-4873.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Sonic Drive-In, Qdoba Mexican Grill, Jimmy John's, Panda Express, and Pizza Hut Express, offering a variety of cuisines for different tastes.
What nearby stores can I visit for shopping after dining at McDonald's?
You can visit stores like Sephora for beauty supplies, Hobby Lobby for arts and crafts, Target Store Richmond-NW for various retail items, and The Home Depot for home improvement needs.
Are there any wellness or health-related places near McDonald's?
Yes, nearby health and wellness locations include The Joint Chiropractic for chiropractic services, The Vitamin Shoppe for supplements, and Creative Nails & Spa for beauty treatments.