Five Guys

4.4
340 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 570 Celebrate Virginia Pkwy in Fredericksburg is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
570 Celebrate Virginia Pkwy, Fredericksburg, VA
22406, United States

Hours

Reviews

4.4
340 reviews
5 stars
225
4 stars
69
3 stars
18
2 stars
13
1 star
15

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers expressed concerns about the high prices for food, often feeling that the value does not justify the cost.

Food Quality

Overall, customers praised the quality of the burgers and fries, noting that they are consistently good and fresh.

Service Experience

Customer service experiences varied, with some praising friendly staff while others reported issues with rudeness or mistakes in orders.

Cleanliness

The restaurant was generally noted to be clean, although some reviews mentioned areas needing attention, such as the soda machine and bathrooms.

Order Accuracy

While many customers received their orders correctly, there were several complaints about missing items or incorrect orders.
  • TT
    Tierra
    Nov 7, 2025
    5.0
    Just left and had to leave a review. The customer service is on point. The two ladies that worked there were so polite and friendly. But I must give a shout out to Shamika (not sure of the spelling). You can tell she’s a really hard worker, and she definitely takes pride and making sure everyone is happy. Excellent customer service skills.
  • DQ
    DannyBoy Quinn
    Oct 29, 2025
    5.0
    Very friendly staff; clean store with excellent food
  • JH
    Jonathan H.
    Oct 20, 2025
    3.0
    The total cost for my son (12) and I was over $40.00, for two burgers, 1 large fry and 2 drinks, the food was ok in my opinion the value isn't there to justify the cost, once again Five Guys left me disappointed. Facility was well staffed but facility maintenance was a bit behind. Drink station carbonization was not working. Casework in the eating area has some cosmetic issues, and at this point remove any awards or news article mentions from 20 plus years ago. In summary, save your money and go to Sonic or DQ Grill nearby.
  • BJ
    Brandon Jenkins
    Oct 18, 2025
    1.0
    Girl up front don’t know what she is doing and labels food wrong!
  • DC
    Daisy Contreras
    Oct 13, 2025
    2.0
    No idea what the other girl's name was, but she was working with Krista L. On the cash register. Was getting rushed when we were standing to the side deciding what we needed to order. Then the younger girl was staring us down the entire time we were waiting for our food. No idea what her problem was, but she needs to better her customer service or switch jobs if she's that miserable. We didn't even interact with her so again, no idea what the issue was for her.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.