Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
983 reviews
5 stars
427
4 stars
214
3 stars
125
2 stars
46
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Speed
Several reviews mentioned slow service, particularly during busy times, with long wait times for food.
Food Quality
Feedback on food quality was mixed, with some customers praising fresh fries while others complained about cold or poorly prepared items.
Management Issues
Multiple reviews pointed out problems with management, including rude behavior and lack of accountability for service failures.
- KKKay K.6 days ago5.0Very clean restaurant. Fast service, food is always super fresh. This is my favorite McDonald's location.
- RMRuth MartinezNov 7, 20251.0I wish I could give this place a 0 HORRIBLE customer service.
- MMM. MushoNov 5, 20255.0I’d like to give a big compliment to one of your evening shift employees — a kind Latina young lady who usually delivers food to the curbside. I don’t know her name, but she truly stands out for her great attitude and professionalism. She is always smiling, very polite, humble, and welcoming every single time. Her positive energy really makes a difference and makes each visit to this McDonald’s a pleasant experience. Please let her know that her kindness and excellent service are appreciated — she represents McDonald’s in the best way possible! I hope she gets more appreciation for her hard work!! If you ever saw her please be kind to her
- DDDCAUTOMARTNov 3, 20251.0ZERO STARS IF IT'D LET ME, Food was Trash , id rather Eat Rattle Snakes then eat Here, Employees Can't speak any English or know how to count money. Must use Google translator coming here.
- CCCAM2CLIPSNov 3, 20251.0GO TO WENDYS!! Food was Horrible, Customer Service was a Joke. All the employees can barley Speak english & know how to count. This place is a joke compared to how it use to be.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 4040 Jermantown Rd, Fairfax?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it is open 24 hours.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Can I order McDonald's for delivery, and when is delivery available?
Yes, McDonald's offers delivery at this location from 6:00 AM to 11:30 PM Monday through Thursday, 6:00 AM to 3:00 AM on Friday and Saturday, and 6:00 AM to 10:30 PM on Sunday.
What online options are available to order from McDonald's?
You can order using the McDonald's App available on iOS and Android, or via the delivery website at https://mcdonalds.order.online/business/-5579.
Which payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's provide at this location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Can customers get curbside pickup or no-contact delivery at this McDonald's?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What nearby places can customers visit after their meal at McDonald's?
Customers can visit the Fairfax Court shopping center or enjoy a coffee at Simply Social Coffee nearby after their McDonald's visit.
Are there convenient automotive services near McDonald's for customers needing vehicle care?
Yes, Quick Lane at Ted Britt Ford and Ted Britt Quick Lane Tire and Auto Center offer automotive repair and tire services near McDonald's.
What are some nearby dining alternatives to McDonald's in the area?
Nearby dining options include The Deli, Il Poom Hyang (Korean and Asian cuisine), Meega Korean Barbecue, The WOO Korean BBQ & Cuisine, and Dairy Queen for ice cream and fast food.