Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including cold items and poorly prepared meals.
Service Speed
Customers frequently complained about slow service, particularly during busy hours and with drive-thru orders.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, contrasting with the negative experiences reported.
SL
Shuyun Li
2 days ago
1.0
The mobile order got cancelled several times for no reason. Will never ever go to this store again.
JC
Jose Claros
Dec 29, 2025
1.0
Ordenamos 4 chocolate y solo era agua con un toque dulce pero nada de 🍫 chocolate. Nunca más volveria a pedir chocolate en un un mcdonals y vemos en este lugar.
WZ
Wajdi Zrelli
Dec 18, 2025
1.0
I go there for the first time , the driveway , very bad , very very bad , no respect .
CC
CoolCease85
Dec 16, 2025
1.0
I refuse to give this franchise my money. Customer service is horrible, I was charged over price for a meal for a breakfast item. I told the employee what I ordered and they continued to make me feel uncomfortable and ignored my request. I feel that customer service is horrible and the staff don't care about the customers. I hope that they can fix these issues but I recommend not going to this location.
KK
Kay K.
Nov 18, 2025
5.0
Very clean restaurant. Fast service, food is always super fresh. This is my favorite McDonald's location.
What are the regular dining hours for McDonald's at 4040 Jermantown Rd, Fairfax?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it is open 24 hours.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Can I order McDonald's for delivery, and when is delivery available?
Yes, McDonald's offers delivery at this location from 6:00 AM to 11:30 PM Monday through Thursday, 6:00 AM to 3:00 AM on Friday and Saturday, and 6:00 AM to 10:30 PM on Sunday.
What online options are available to order from McDonald's?
You can order using the McDonald's App available on iOS and Android, or via the delivery website at https://mcdonalds.order.online/business/-5579.
Which payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's provide at this location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Can customers get curbside pickup or no-contact delivery at this McDonald's?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What nearby places can customers visit after their meal at McDonald's?
Customers can visit the Fairfax Court shopping center or enjoy a coffee at Simply Social Coffee nearby after their McDonald's visit.
Are there convenient automotive services near McDonald's for customers needing vehicle care?
Yes, Quick Lane at Ted Britt Ford and Ted Britt Quick Lane Tire and Auto Center offer automotive repair and tire services near McDonald's.
What are some nearby dining alternatives to McDonald's in the area?
Nearby dining options include The Deli, Il Poom Hyang (Korean and Asian cuisine), Meega Korean Barbecue, The WOO Korean BBQ & Cuisine, and Dairy Queen for ice cream and fast food.