Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
688 reviews
5 stars
299
4 stars
157
3 stars
72
2 stars
35
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Cleanliness
Some reviews highlighted the cleanliness of the location, with several customers appreciating the well-maintained dining area and restrooms.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
Misleading Hours
Customers expressed frustration over the location's advertised 24-hour service, noting that it often closed during late hours.
Mixed Experiences
While some customers praised the service and food quality, others had consistently negative experiences, indicating inconsistency in service.
- APAidan PetersDec 24, 20251.0Person taking our order refused to correct mistakes that he made, and also refused the existence of number 9 meal. Stubborn service on 12/24/25 at 12:00am. Get your staff in shape please.
- SSSindyDec 10, 20255.0Been going here for years. Nice cleaning location. Idk if I'm lucky but always have milkshakes and ice cream lol
- AGAnthony GomezDec 5, 20251.0Today i went with my kids to enjoy a meal. There is an employee who sits in the lobby making out with im guessing is her partner, running her hands up her dress and touching each other in front of everyone who is trying to enjoy a meal. This behavior is unacceptable from an employee especially in front of children and this isn’t the first time this employee has done this. I would give it 0 stars for atmosphere if i could.
- LSLisa SNov 27, 20251.0This is by far the worst McDonald’s location I’ve ever been to. I’ve had issues here multiple times. You place an order and they claim they don’t see it in their system. This time, the staff insisted that I cancel my order and place a new one because they “couldn’t see what was inside the order,” even though the order clearly appeared in my app. They refused to give it to me. When I tried to explain that this is not my problem and that the order was already paid for, the cashier told me I was “holding up the line,” demanded that I leave, said she would call the police, and then slammed the window shut. The level of rudeness and complete lack of respect for customers is unbelievable. This location needs serious management intervention.
- CCCoyote CoolNov 3, 20251.0This is the 3rd time now they have forgotten items that I have ordered while serving breakfast. This always disappoints me as I can’t drive back out as I have other obligations that come first. This is a waste of my money and time, do better.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3951 Pickett Rd in Fairfax, VA?
This McDonald's location is open 24 hours a day, 7 days a week.
What time is McDonald's delivery service available?
Delivery is available every day from 5:00 AM until 3:30 AM the following day.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open 24/7 for your convenience.
What delivery and pickup options does McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Where is this McDonald's located?
This McDonald's is located at 3951 Pickett Rd, Fairfax, VA 22030, USA.
How can nearby Peet's Coffee benefit McDonald's customers?
Customers visiting McDonald's can grab a specialized coffee or relax at Peet's Coffee nearby for a variety of coffee drinks and a café atmosphere.
Are there other restaurants near McDonald's for more dining options?
Yes, options include Koobala (Latin American and Mediterranean), Banyan Tree South Asian Grill, Tropical Smoothie Cafe, Sarku Japan, Wingstop, and more within the vicinity.
What useful nearby services can customers access near McDonald's at 3951 Pickett Rd?
Customers can visit Capital One Bank for banking needs, Visionworks for eyewear, Great Clips for haircuts, or Rite Aid for health and medical supplies, all close to McDonald's.