Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and disrespectful behavior from management.
Food Quality
Numerous reviews mentioned issues with food quality, including undercooked items, incorrect orders, and cold food being served.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions in the dining area and restrooms.
Order Accuracy
Many reviews indicated frequent mistakes with orders, including missing items and incorrect food preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as a few positive dining experiences.
DA
Dahlia Andreadis
6 days ago
1.0
Ordered chicken nuggets and received Big Mac sauce instead in a nugget container… how is this possible??!
AM
Alberto Maldinera
Dec 28, 2025
1.0
Every time when I come the code never work and I did not get my food
FB
Fabian Brungs
Dec 27, 2025
4.0
2 Sterne Abzug, weil falsche Sauce und fehlende Nuggets, aber ansonsten zufrieden
SR
Scott Rudolph
Dec 26, 2025
5.0
While traveling through the area we stopped here on the day after Xmas. They were fantastic. John, the guy who took my order was exceptionally professional and friendly. Easily the best McDonald's I've been to in many years
M
İbrahim mihmat
Dec 25, 2025
1.0
The hamburger was undercooked and the staff were the most disrespectful people I've ever met
What are the McDonald's dine-in hours at 13003 Lee Jackson Memorial Highway, Fairfax, VA?
Dine-in is available daily from 5:00 AM to 11:00 PM.
When can I use the drive-thru service at this McDonald's location?
The drive-thru is open Monday to Wednesday from 4:30 AM to 2:00 AM, Thursday until 4:00 AM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 2:00 AM.
Is delivery available at the McDonald's on Lee Jackson Memorial Highway, and what are the delivery hours?
Yes, delivery is available Monday to Wednesday from 4:30 AM to 1:45 AM, Thursday from 4:30 AM to 4:00 AM, Friday and Saturday from 4:01 AM to 4:00 AM, and Sunday from 4:01 AM to 12:45 AM.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at McDonald's, 13003 Lee Jackson Memorial Highway?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store, with quick ordering links provided.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Minute Clinic for medical needs, Shell gas station for fueling, and Starbucks for additional coffee options.
Is there a bank or ATM near the McDonald's on Lee Jackson Memorial Highway?
Yes, Bank of America ATM, Bank of America Advanced Center, PNC Bank, and Truist are nearby for your banking needs.
Are there any nearby places offering fitness or wellness services near McDonald's?
Yes, The Little Gym of Fairfax for gymnastics, Hand and Stone Massage and Facial Spa for massage and beauty treatments, and The Joint Chiropractic are nearby options.