McDonald's

3.7
1019 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10775 Lee Hwy, Fairfax, VA
22030, United States

Hours

Reviews

3.7
1,019 reviews
5 stars
436
4 stars
216
3 stars
152
2 stars
64
1 star
151

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Customers frequently mentioned slow service, particularly during peak hours and at the drive-thru.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions.

Food Quality

Mixed feedback on food quality, with some praising it as fresh and hot, while others complained about stale or poorly prepared items.
  • MJ
    Mark Johnson
    Dec 30, 2025
    5.0
    Who do not like McDonald's? I love it blah blah blah blah.
  • DD
    Doc Meyer (Docreport)
    Dec 14, 2025
    5.0
    Sunday morning is my walk to McDonald's and listen to a podcast before church day. The service at this location is always top notch, I've never had a long wait. The food is good quality and of course the coffee is hot and strong.
  • DM
    Dena Monticone
    Dec 13, 2025
    5.0
    Thank you for making things right, McDonald's. McDonald's got in touch with me and fixed the issue. Original post: They get my order wrong half the time I go. I ordered a BEC (Bacon egg cheese) biscuit and a BEC mcgriddle. They gave me one BEC biscuit (correct) and one SAUSAGE BISCUIT (incorrect).
  • MS
    Matt Spero
    Dec 7, 2025
    1.0
    I had my order placed 3 different times by 3 different people and they still got it wrong. I didnt even get my socks in one of my meals. I would post photos but I have received this review option days later
  • MH
    Mark H
    Nov 3, 2025
    3.0
    Customers at the cash register seem to be ignored minutes at a time by employees. To the employees' credit, they are working hard in the kitchen, at the drive-through, and with regard to cleaning; but it would be great if an associate were posted at the counter to readily take orders, help with refills, etc. I finally left without placing my follow-up order because no employee approached the register while I waited. Service is so much more ideal at Chick-fil-A. Associates there are generally already at the counter ready to greet and serve patrons prior to their arrival.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 10775 Lee Hwy, Fairfax, VA?

McDonald's at 10775 Lee Hwy, Fairfax, VA is open daily from 5:00 AM to 11:00 PM, except on Friday when it is open 24 hours.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 2:00 AM Monday through Thursday, from midnight to 11:59 PM on Friday and Saturday, and from 4:00 AM to 2:00 AM on Sunday.