Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Customers frequently mentioned slow service, particularly during peak hours and at the drive-thru.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers.
Cleanliness
Some customers noted that the location was clean, while others reported unsanitary conditions.
Food Quality
Mixed feedback on food quality, with some praising it as fresh and hot, while others complained about stale or poorly prepared items.
MJ
Mark Johnson
Dec 30, 2025
5.0
Who do not like McDonald's? I love it blah blah blah blah.
DD
Doc Meyer (Docreport)
Dec 14, 2025
5.0
Sunday morning is my walk to McDonald's and listen to a podcast before church day. The service at this location is always top notch, I've never had a long wait. The food is good quality and of course the coffee is hot and strong.
DM
Dena Monticone
Dec 13, 2025
5.0
Thank you for making things right, McDonald's. McDonald's got in touch with me and fixed the issue.
Original post:
They get my order wrong half the time I go. I ordered a BEC (Bacon egg cheese) biscuit and a BEC mcgriddle. They gave me one BEC biscuit (correct) and one SAUSAGE BISCUIT (incorrect).
MS
Matt Spero
Dec 7, 2025
1.0
I had my order placed 3 different times by 3 different people and they still got it wrong. I didnt even get my socks in one of my meals. I would post photos but I have received this review option days later
MH
Mark H
Nov 3, 2025
3.0
Customers at the cash register seem to be ignored minutes at a time by employees. To the employees' credit, they are working hard in the kitchen, at the drive-through, and with regard to cleaning; but it would be great if an associate were posted at the counter to readily take orders, help with refills, etc. I finally left without placing my follow-up order because no employee approached the register while I waited.
Service is so much more ideal at Chick-fil-A. Associates there are generally already at the counter ready to greet and serve patrons prior to their arrival.
What are the regular dining hours for McDonald's at 10775 Lee Hwy, Fairfax, VA?
McDonald's at 10775 Lee Hwy, Fairfax, VA is open daily from 5:00 AM to 11:00 PM, except on Friday when it is open 24 hours.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to 2:00 AM Monday through Thursday, from midnight to 11:59 PM on Friday and Saturday, and from 4:00 AM to 2:00 AM on Sunday.
What delivery services does this McDonald's offer?
This McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup.
Can I order McDonald's food online or via an app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's has a drive-through service to conveniently serve customers.
Are there any other McDonald's restaurants nearby?
Yes, there are additional McDonald's restaurants nearby, offering options like breakfast and brunch.
What other dining options are available near this McDonald's?
Nearby dining options include El Pollo Rico (Peruvian chicken), Pars Famous Kabob & Steak, ChoSun Hwaro (American and Asian cuisine), Peking Village II (Chinese), and Papa John’s Pizza.
What services or businesses are near McDonald's for automotive needs?
Nearby automotive-related businesses include NAPA Auto Parts - Fairfax, NTB National Tire and Battery, Merchant's Tire & Auto Centers, and Car Stereo Systems for repairs, supplies, and accessories.
Can I connect to WiFi and use mobile ordering at this McDonald's?
Yes, this McDonald's offers free WiFi and supports mobile ordering for customer convenience.