Mixed reviews on food authenticity and taste, with some praising the empanadas and sandwiches while others found them lacking.
Customer Service
Inconsistent service experiences reported, with some customers highlighting friendly staff while others faced rudeness and slow service.
Atmosphere
Generally positive feedback on the ambiance, described as cozy and vibrant, though some noted cleanliness issues.
Pricing Transparency
Concerns raised about hidden fees and pricing perceived as high for the quality of food.
Coffee Quality
Coffee received mostly positive remarks, though some customers found it inconsistent or overpriced.
JD
Jessica DeVault
4 days ago
5.0
Everyone at the mosaic location is great! So friendly, the perfect almond milk cortado, and great vibes.
MP
Mustafa Polat
Jan 4, 2026
5.0
Delicious food, loved the coffee.
SM
Shannon Middleton
Dec 30, 2025
5.0
My iced latte was delicious! I love colada shop
RD
Rosie Dauval
Dec 20, 2025
4.0
The only complaint I have is that the frozen empanadas I bought were in the same bag as the hot food which served to partially thaw the empanadas and cool off the sandwiches and yuca fries. This just seems like a lack of common sense.
ZL
Zurie Linares
Dec 5, 2025
1.0
I bought the ham croquettas and they were not good at all, as someone who is from Miami FL and Cuban myself I can tell you the food here does not taste authentic and it’s sad because someone who’s never tried Cuban food will eat here and won’t be blown away as they should when it comes to trying Cuban food. Oh and they forgot my tostada but I’m sure they don’t even use real Cuban bread anyways.