Pizza Hut

3.3
170 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 8902 Village Shops Drive in Fairfax Station, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
8902 Village Shops Drive, Fairfax Station, VA
22039, United States

Hours

Reviews

3.3
170 reviews
5 stars
74
4 stars
22
3 stars
11
2 stars
13
1 star
50

What are people saying?

AI-generated from recent customer reviews

Order Issues

Multiple customers reported problems with their orders, including incorrect items, delays, and missing items.

Customer Service

There are numerous complaints about poor customer service, including rude staff and unhelpful responses to issues.

Food Quality

Several reviews mentioned that the food quality has declined, with complaints about undercooked pizzas and insufficient toppings.

Timeliness

Many customers experienced significant delays in receiving their orders, both for pickup and delivery.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • TS
    Tony Suber
    5 days ago
    2.0
    Ordered My Hut Box. Pan pizza with pepperoni, sausage, and onions. Side honey bbq wings. Both were wrong! Pizza had sausage and green peppers. Wings were buffalo. I checked my receipt to make sure I ordered correctly, which I did. So not only was the complete order wrong, but I paid for an extra topping that I didn’t get. Total failure! Do better!
  • SZ
    Scott Zaban
    Nov 14, 2025
    1.0
    Not sure if this is new ownership or not, but the pizzas were overcooked, the chicken was dry and when I filled out the customer survey requesting a contact it was crickets hence now leaving this review vs allowing them to get back to me. Even their reply back below shows they don't care, def never eating at this location again, honestly don't bother with them.
  • PH
    Paul Herbert
    Oct 25, 2025
    4.0
    Rarely have a bad experience with this restaurant.
  • MA
    Miguel “Eddie” Pineda Araque
    Oct 20, 2025
    2.0
    Just terrible experience, I put my item to pick up at 7:15, they didn’t even started to make it until I was there at 7:08, I put this item at 6:30, had 2 pizzas and still have gotten nothing, I don’t know if they just don’t care about their customers or what, but honestly they did really bad on my order… had to get a refund on an item because they didn’t have all the items to do it. Is just frustrating.
  • CB
    Candace Bryan
    Sep 30, 2025
    2.0
    This is the 2nd time in a row where I ordered online and when I went to pick it up they didn’t even start making it. I paid extra for a pan pizza. I said this isn’t a pan pizza, but was told it was and they just take it out early. After looking online, it may be a pan pizza, but the dough is very old. I’ll stick to Marcos or Papa John’s across the street.

Frequently Asked Questions About Pizza Hut

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