Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 8902 Village Shops Drive in Fairfax Station, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and unresponsive management.
Order Accuracy
Numerous complaints about incorrect orders, including wrong toppings and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; while some customers enjoyed fresh and well-prepared pizzas, others received cold, undercooked, or poorly made items.
Delivery Issues
Frequent reports of late deliveries and poor communication regarding order status, contributing to customer dissatisfaction.
Overall Experience
While some customers have had positive experiences and continue to order regularly, many expressed disappointment and frustration with recent service and food quality.
GG
G.S Global
Dec 24, 2025
5.0
Tuesday late evening, Gentleman with the Afro, I'm assuming he is the shift manager, what a nice guy! Kept a smily face through out our conversation/ordering, super welcoming vibe, definitely will be back again!!
KK
Kurt Kratz
Dec 16, 2025
2.0
Ordered pizza by delivery. It was stone cold by the time it got to my house. Will not order from this pizza hut again.
TO
Trang Ouk
Nov 27, 2025
4.0
The pizza is better than expected for Pizza Hut, especially when it was freshly baked. Service was friendly and prompt. Parking is plentiful in the open lot
TS
Tony Suber
Nov 20, 2025
2.0
Ordered My Hut Box. Pan pizza with pepperoni, sausage, and onions. Side honey bbq wings. Both were wrong! Pizza had sausage and green peppers. Wings were buffalo. I checked my receipt to make sure I ordered correctly, which I did. So not only was the complete order wrong, but I paid for an extra topping that I didn’t get. Total failure! Do better!
SZ
Scott Zaban
Nov 14, 2025
1.0
Not sure if this is new ownership or not, but the pizzas were overcooked, the chicken was dry and when I filled out the customer survey requesting a contact it was crickets hence now leaving this review vs allowing them to get back to me.
Even their reply back below shows they don't care, def never eating at this location again, honestly don't bother with them.