McDonald's

3.5
1550 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
18050 Triangle Plaza, Dumfries, VA
22026, United States

Hours

Reviews

3.5
1,550 reviews
5 stars
580
4 stars
298
3 stars
291
2 stars
122
1 star
259

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is often reported as clean, but there are multiple complaints about dirty restrooms.

Service Quality

Customer service experiences vary widely; some staff are praised for being friendly, while others are criticized for rudeness and poor attitude.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Food Quality

Food quality is inconsistent; while some customers enjoyed hot and fresh meals, others received cold or poorly prepared food.

Speed of Service

Service speed is a common concern, with some customers experiencing long wait times, especially in the drive-thru.
  • VV
    Vanessa
    Nov 12, 2025
    1.0
    I've been set up and scammed for about a double the charge during the breakfast hour because of lack of miscommunication, misunderstanding and listening, I know they said to come back to get a discount the next day but it not worth wasting my time for me to be coming back since I barely go back or go to fast food restaurants in general since I'd rather cook my own meal but I had no time for breakfast at home because I was at laundromat near there at 8:00. A lady saw me waiting at the line, asking me a question and I already explained to her that I already told another lady how I was missing a hot cake and ONLY the hot cake that apparently it wasn't included in the big breakfast meal with steak like I thought it did but that's on me for not double checking the kiosk machine and that she'll get me the hotcake and I'll be the one paying for it, until that other lady got onto the register and attempted to take my hot cake with her but she was already stopped by that other lady and she said something about how we're going to include the big breakfast order and thanks to my stupidity without double checking in with her on what she was really doing, I paid, thinking I was only paying for the hotcakes but I got charged $7.25 when I know for a fact that they hot cake cost like $5.29 and I shouldn't be charged a double for this. I expressed to them already how I couldn't stop to think I paid the big breakfast meal price when I never got that and how I don't think I paid the hotcake price when I only wanted that but they told me I can come back for a discount and I said OK but honestly, it not worth it for me. Sorry. There goes my rent money.
  • IS
    Irshad Safi
    Nov 3, 2025
    1.0
    The employee are working so slow and late at night they don’t accept card or Apple Pay they need only cash this is so rude and also the ice cream machine was broken
  • NF
    Nilson Flores
    Nov 3, 2025
    2.0
    This would have been a 5 star for the morning shifts! Love them and so service is amazing. Night shift they serve with attitude and manager isnt even better. Order is always messed up and stale
  • MY
    Mimi Yoon
    Oct 30, 2025
    5.0
    It was my first time visiting this McDonald’s , and the place was nice and clean. All the staff were very kind , especially Patricia-she was super nice! I enjoyed having my breakfast with coffee here.
  • TT
    T
    Oct 24, 2025
    1.0
    They are peeling the Monopoly pieces off of the large cups before they serve them to you in the drive through.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 18050 Triangle Plaza, Dumfries, VA?

McDonald's is open for regular dining from 5:00 AM to 10:00 PM every day except Saturday, when it is open 24 hours.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 6:00 AM to 11:30 PM at McDonald's in Dumfries, VA.