Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,631 reviews
5 stars
443
4 stars
270
3 stars
301
2 stars
170
1 star
447
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness Issues
Many reviews highlighted unsanitary conditions, including dirty tables, spilled drinks, and unclean bathrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers expressing frustration over the lack of attention to detail.
Management Problems
Several reviews indicated poor management practices, with staff being unresponsive and disorganized, leading to a chaotic environment.
Food Quality
While some customers enjoyed the food, many reported receiving cold or poorly prepared items, contributing to an overall negative experience.
- MWMaribeth Wright2 days ago1.0I highly recommend driving out of the way to either the Bealeton or Warrenton location instead of eating here
- HEHeather R. EvansNov 4, 20255.0We visited on our trip to Virginia! I don't think you can ever go wrong with McDonalds! Their Chicken Sandwich is amazing! This was at one of the rest stops on the way.
- RBRobert BeardOct 27, 20251.0The place was packed and service was awful. I tried in vain to use the self serve kiosk to order just one café mocha. You punch several menus but after you finally get café mocha, the machine won't stop asking what additions you want. I asked for help on this but that was ignored. The guy just took my order. People were all around waiting for the food. French fries were spilled all over the floor. One guy was simply wanting a cup but waited a long while to be helped. The café mocha came up but was way too full of sugar. I am sad for the days when McDonald's was well run.
- MSMica S.Oct 24, 20251.0Worst customer service in the drive thru! People from the register charged us wrong, waited for them to fix it that lasted good 15 mins. Took our card then closed the window. As a customer, I am not comfortable of them taking my card then close the window then make me wait 15 mins for you to give my card back! Then when we are getting our orders from the other window, they gave us a different order so we had to wait another 10 to 15 mins. When we finally got our food, they said we needed to pay $9 more! Are you freakin serious? After all the inconvenience, all the mistakes, you wanted to charge me again? So when we said we don't want to wait again, the MANAGER who was trying to charge us got pissed off at us and didn't even apologized for all their mistakes just basically handed us the food with a really BAD ATTITUDE, then said bye and slammed the window! Is this how customer service is supposed to be? I would understand if it's our fault but it's not!!!! Will never go back to this branch and will warn people I know who goes to this branch!
- MLMarcus LewisOct 22, 20251.0Worst McDonald’s in Virginia! I have been to this McDonald’s on several occasions and the service is truly terrible. They can’t ever get an order correct. From wrong drinks, paying for sauces that never get into the bag, to receiving the wrong food. They just don’t care, because they are the only McDonalds in town. This place is mismanaged and rude to customers when you try to fix their mistakes. I’m sure they will reply to my review with some standard website survey to visit, but that does nothing. They simply don’t care enough to get your order correct!
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in Culpeper, VA?
McDonald's in Culpeper, VA is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery service?
Yes, McDonald's offers delivery service 24/7 through their delivery platform.
Can I place an order through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's in Culpeper has a drive-thru open 24 hours a day, every day of the week.
What payment options does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I pick up my order curbside at this McDonald's?
Yes, McDonald's offers curbside pickup service for added convenience.
What are some nearby places to visit when I come to McDonald's on James Madison Highway?
Nearby places include Culpeper Town Square for shopping, Frank’s Diner for additional dining, and the Pentecostals of Culpeper United Pentecostal Church for religious services.
Are there other fast food options near this McDonald's?
Yes, Wendy's and Pizza Hut are nearby, offering more fast food and pizza options.
Where can I find automotive services close to McDonald's in Culpeper?
Shaffer’s Garage for auto body repair, Piixley Automotive, and Superior New and Used Tires are nearby locations for automotive needs.
How can I connect with McDonald's Culpeper on social media?
You can follow McDonald's on Facebook at McDonalds110JamesMadisonHighway, on Twitter at @McDonalds, and on Instagram at @mcdonalds.