Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Temperature
Many reviews mentioned receiving cold or improperly prepared food, leading to dissatisfaction.
Cleanliness
The restaurant was often described as dirty, with issues such as spilled drinks and unsanitary conditions in the bathrooms.
Management Issues
Several customers noted that the location appeared poorly managed, with disorganized staff and lack of attention to customer needs.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the negative feedback.
KA
Kayla Allen
2 days ago
3.0
I arrived at 6:00am when the store first opened, greeted the workers as I worked for years in the food industry and then used the kiosk to create an order so that staff had time to get into their groove. I ordered 2 McGriddles; one in a meal that is meant to come with hash browns and a drink which I put as a strawberry banana smoothie. The other sandwich and another hash brown was added as extra. I was literally the only person waiting on any order and they still managed to get my order wrong. They didn’t give me my receipt when I asked for it, didn’t give me all the items I was charged $20 for, and honestly this is a constant in Culpeper.
I can’t dunk on just McDonalds as it’s all the fast food chains here having a horrible work ethic and attitude, but come on man. I’m getting up early to work too and I’m just trying to get food for my coworkers and I.
KW
Kevin Waters
Jan 1, 2026
1.0
I go to McDonald's because it is fast, convenient and cheap... This McDonald's is none of those, I am in the drive through right now and I've been sitting here for more than an hour and as soon as the Sheetz opens up I'm going there instead because the only reason I go here at all is because it's the only place someone who works the night shift can get something hot to eat in the middle of the night and the worse part is it's only hot by the time I get it half the time.
DW
David Williams
Dec 22, 2025
1.0
You'll see the sign for this McDonald's on the main highway. Don't be fooled- it's 20 min away with any kind of traffic and several roads and miles.
The kitchen and staffing are extremely chaotic and unorganized. The stress level is high, with yelling in the back, and that spilled over into the lobby. So now you have a stressed staff, uptight customers, at a fast food place that is abnormally slow. Bad. Bad all the way around.
The food was barely warm, the meat wasn't on the bun and the coffee was cold for coffee. This McDonald's is extremely busy. Attention needs to be given to processes and efficiency and make this place what it should be, with an emphasis placed on proper management and hiring.
There's several other mom & pop shops you can order ahead and get better food, just as fast.
MB
Michael Braecklein
Dec 16, 2025
1.0
This is a terribly run McDonald's. Since moving to Culpeper we've ordered here about once a month. If you go through the drive through, there is a 90% chance you will be asked to park and wait, even if you use the app. Additionally, there is 100% chance they will forget any condiments and an 80% chance that your order will be wrong despite being printed on the receipt attached to the bag.
Additionally they play a game where they compete for who speaks the worst English and that person is assigned to take orders at the drive thru.
JH
Jimmy Howell
Dec 8, 2025
1.0
I'm not one to write reviews but thought you should be aware of this poorly run McD's
I thought this would be a good day for McDonald's Quarter Pounder meal in Culpeper today since I haven't had McD's in a while. I was running late for an appointment so I decided to use the drive-thru. The 1st response to my order over the speaker is they have no meat for the meal. So I ordered a double cheese burger instead with no pickles and onions. After the 1st window took my money the second window told me to move forward to wait for my burger since it was a special order. Ater waiting for 20 minutes I flagged down an employee in the parking lot since they forgot about me. 5 more minutes later they brought out my meal. Being already late I left and opened the sandwich on the road. The meat was cold and loaded with pickles and onions. Worst service and sandwich ever!! Needless to say I won't be back to the Culpeper McD's anytime soon. What a nightmare!
What are the opening hours of McDonald's in Culpeper, VA?
McDonald's in Culpeper, VA is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery service?
Yes, McDonald's offers delivery service 24/7 through their delivery platform.
Can I place an order through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's in Culpeper has a drive-thru open 24 hours a day, every day of the week.
What payment options does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I pick up my order curbside at this McDonald's?
Yes, McDonald's offers curbside pickup service for added convenience.
What are some nearby places to visit when I come to McDonald's on James Madison Highway?
Nearby places include Culpeper Town Square for shopping, Frank’s Diner for additional dining, and the Pentecostals of Culpeper United Pentecostal Church for religious services.
Are there other fast food options near this McDonald's?
Yes, Wendy's and Pizza Hut are nearby, offering more fast food and pizza options.
Where can I find automotive services close to McDonald's in Culpeper?
Shaffer’s Garage for auto body repair, Piixley Automotive, and Superior New and Used Tires are nearby locations for automotive needs.
How can I connect with McDonald's Culpeper on social media?
You can follow McDonald's on Facebook at McDonalds110JamesMadisonHighway, on Twitter at @McDonalds, and on Instagram at @mcdonalds.