Business Details
About
Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
331 reviews
5 stars
126
4 stars
62
3 stars
31
2 stars
35
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rudeness and lack of attentiveness from staff.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some found it delicious, others complained about greasy, cold, or poorly prepared food.
Cleanliness
The restaurant was noted to be clean by some customers, but others reported unsanitary conditions.
Wait Times
Several customers experienced long wait times for their orders, both in-store and at the drive-thru.
- CJCharonda JacksonOct 20, 20251.0I placed an order online to be picked up at 3:25 pm when I arrived not only was my order not ready and I had to wait 20 minutes which made me late for work. There was no courtesy finally after waiting when the order was almost ready it was oh it's the machine no one even greeted me when I walked in horrible service. People order online so they don't have to wait and literally it was like no care in the world to the associates
- MMMarissaOct 13, 20251.0Well, I see others have had problems with this store too. I politely called while I waited for my door dash order to be picked up, and asked to please have condiments added to my order. He said uh huh, and hung up. I just got my order the food is almost cold, and low and behold the rude person who answered the phone still didn't do as I asked. I tried to call back, well they had stopped answering the phone. First time at long John silvers, and last. I will be contacting corporate to tell them about my experience. **They finally answered the phone, the rude person that said uh huh, was one of the managers. Another manager named Quinton called back. I explained to him I normally cook all my own food, but since I am sick with no transportation, and disabled, I ordered food out. I won't go back, it's been over a years since I tried fast food. I still have to drag around heating my food, and eat it with nothing that I asked for due to uncaring incompetence. I definitely will tell anyone don't bother, apparently they must be making a lot of money, if they can afford to be rude, hand out cold food, and have no customer service skills.**
- BGBeth GOct 11, 20255.0The food was delicious. The lady that took her order at the register was amazing. We will definitely be back every we’re in the Virginia Beach area.
- MBMercy BautistaSep 24, 20255.0With only 3 LJS located in the Richmond area, this particular LJS is absolutely the best. Day staff is precise and pleasant to always see. Night crew is just as absolutely amazing. The cleansiness of the restaurant to the great costumer service and great food makes this an absolute stop and eat. Special shout out to Q and J💜
- BSBenjamin SolomonSep 12, 20255.0Grabbed my order to go, but the experience I had the short time I was here was very pleasant. Kind, energetic, and dedicated service. Q and Justin especially went above and beyond making sure I had everything I needed. Definitely a better experience than I had here a few months ago. Not sure if it's new management or what, but I'll for sure be returning back here soon. Oh, and the food was delicious, hot, and crispy 🤌👌
Frequently Asked Questions About Long John Silver's
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's accept reservations?
No, Long John Silver's does not accept reservations.
Can I order food online and pick it up in store at Long John Silver's?
Yes, you can order online and pick up your food in store at participating Long John Silver's restaurants. Find your local location here: https://www.ljsilvers.com/locations
What are the store hours for Long John Silver's in Colonial Heights, VA?
Long John Silver's in Colonial Heights, VA is open daily from 10:00 AM to 9:00 PM, though hours may vary on special occasions like Easter Sunday.
What kind of seafood does Long John Silver's serve?
Long John Silver's serves wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod, focusing on high-quality seafood from real sea-places.
Does Long John Silver's offer delivery services?
Yes, certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local Long John Silver's location here: https://www.ljsilvers.com/locations
Are there special rewards or coupons available at Long John Silver's?
Yes, you can download the Long John Silver's app and join the Seacret Society Rewards to access discounts, offers, and earn rewards.
What payment options are accepted at Long John Silver's?
Long John Silver's accepts American Express, Discover, Mastercard, and Visa credit and debit cards, as well as mobile NFC payments. Cash is not required.
Is parking available at Long John Silver's in Colonial Heights, VA?
Yes, free lot and street parking are available at Long John Silver's, with wheelchair accessible parking as well.
What nearby dining options are available if I visit Long John Silver's in Colonial Heights?
Nearby dining options include A&W Restaurant and Wendy's for fast food, Captain Tom's Seafood for more seafood choices, and Hardee's or Chipotle Mexican Grill for varied menus.
How can nearby transportation or services help when visiting Long John Silver's?
Nearby limousine services like Brooks Limousine and Virginia Limousine can offer convenient travel options to and from Long John Silver's, enhancing your visit convenience.