Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,637 reviews
5 stars
616
4 stars
346
3 stars
327
2 stars
123
1 star
225
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.
Customer Experience
Positive experiences were noted with friendly staff and good service, but these were overshadowed by numerous complaints about poor treatment and lack of attention.
Order Accuracy
Many customers experienced issues with missing items or incorrect orders, contributing to a negative perception of the location.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions, impacting the overall dining experience.
- QAquiz alifa5 days ago1.0Employees are hateful and the food is cold. Won’t be coming to this location anymore.
- SCShea ChamlisDec 22, 20251.0There’s always a missing item when I come to this location, and there’s no way to report a missing item in the mobile app for a pick up order so you either have to drive back to the store or call customer service and sit on the phone for 20-30 mins to then have someone call you back to then resolve the issue. Most likely will not be returning
- FBFaith BarretteDec 22, 20251.0They don’t honor the coupons like they should very rude employees
- AQAmairi QuinfraDec 1, 20251.0When i buy a frappe or any other sweet tread i always ask for a pup cup for my dog anybother mc donalds refuce to give me one, at this location when i ask for a pup cup the employee or manager tell me that they won't serve pup cup here. Not coming here any more
- JLJerome LottierNov 28, 20252.0Ive gone through the drive thru every time and every time the quality of either the service or the food was lacking. No napkins in the bag with my food or the order was incorrect or the food looked like it was just thrown together. I will mo longer go here even if I have to find another location miles away
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2385 Roanoke St, Christiansburg, VA?
This McDonald's location is open daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM and closes at 11:00 PM.
What are the drive-thru hours at this McDonald's?
The drive-thru is open every day from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM and closes at 11:00 PM.
During what hours is delivery available from this McDonald's location?
Delivery service is available Monday through Saturday from 5:00 AM to 10:45 PM, and on Sunday from 6:00 AM to 10:45 PM.
What types of ordering and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's via a mobile app?
You can order using the McDonald's App available on iOS and Android. The iOS app is at https://apps.apple.com/us/app/mcdonalds/id922103212 and the Android app at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US. Quick ordering is also available at https://mcdonalds.smart.link/jfeqnrnmr.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Which coffee shops are nearby that I might visit before or after eating at McDonald's?
Nearby coffee shops include Dunkin' and Starbucks, both great options for coffee or smoothies when visiting the area.
What convenience stores are located near this McDonald's that can help with quick stops?
The nearby convenience stores include 7-Eleven, Sheetz, and Shell gas stations, ideal for quick purchases or refueling your vehicle.
Are there any other dining options close to this McDonald's for variety?
Nearby dining options include Ruby Tuesday for American cuisine, Pizza Hut for pizza, Subway for sandwiches, and Hardee's for fast food burgers.