McDonald's

3.6
1626 reviews
Get DirectionsCallWebsite

Business Details

2385 Roanoke St, Christiansburg, VA
24073, United States
(540) 382-4452
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2385 Roanoke St, Christiansburg, VA
24073, United States

Hours

Reviews

3.6
1,626 reviews
5 stars
614
4 stars
345
3 stars
326
2 stars
122
1 star
219

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for friendliness while others are criticized for rudeness and poor attitude.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and issues with mobile app orders.

Food Quality

Inconsistent food quality reported, with some customers receiving fresh and hot meals while others experienced cold or stale food.

Cleanliness

Cleanliness of the restaurant is noted positively by some, but others report dirty tables and unsanitary conditions.

Speed of Service

Service speed is frequently criticized, with many customers experiencing long wait times in both drive-thru and in-store.
  • DB
    Daniel baik
    Nov 9, 2025
    3.0
    Open late.
  • TG
    Tami Grehofsky
    Nov 6, 2025
    3.0
    Slow service and the staff isn't very friendly
  • MK
    Mylana King
    Oct 24, 2025
    5.0
    I just wanted to take the time to say Betty Taylor was such a pleasure to have served us. She greeted us with a warm smile and welcome, was very sweet and tentative. We have been on a long drive for over 20 hours and dealt with many rude people along the way and she was just a breath of fresh air and very customer service driven and she truly made our day and we felt so welcome especially coming to Christiansburg, Virginia from San Antonio Texas. Thank you for everything and making a great start to our new lives. Keep being the sunshine of everyone’s day! Thanks, The King Family
  • KG
    Kimberly Graham
    Oct 19, 2025
    2.0
    This is the 3rd Sunday we have went through drive thru and got shitty service. The woman, who after pulling up is the same person, all three times. She "can't hear" , can't put in my app code bc she's too busy eating while standing there at the drink machines. I have to ask the ones at the windows to fix my order every single time as she stands there rolling her eyes as we try to get our order correct. Its one thing to come in with an attitude but to try to "work" with it is another. Bring back the elderly, young man with DS, and Hispanics that were so attentive and always had a smile and kind words! Note: The vehicle in front of us didn't even have the screen up with the menu so they could order. Had to ask and wait. Time before that, the people in front of us was shouting to get their order placed.
  • AE
    Alex Estrella
    Oct 17, 2025
    5.0
    Great 😊👌 customer service would promote to manager
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2385 Roanoke St, Christiansburg, VA?

This McDonald's location is open daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM and closes at 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open every day from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM and closes at 11:00 PM.