Pizza Hut

3.7
670 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 12421 Jefferson Davis in Chester, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
12421 Jefferson Davis, Chester, VA
23831, United States

Hours

Reviews

3.7
670 reviews
5 stars
327
4 stars
117
3 stars
71
2 stars
36
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and helpful to rude and unresponsive.

Food Quality

The quality of food received mixed reviews, with some praising the pizza while others complained about cold or incorrect orders.

Dining Experience

Many customers expressed disappointment over the lack of dine-in options and the atmosphere of the restaurant.

Buffet Issues

Several reviews highlighted problems with the buffet, including limited food availability and poor management.

Pricing Concerns

Customers noted that prices seemed high for the portion sizes and quality of food.
  • JW
    J Ww
    Oct 14, 2025
    5.0
    Every time I stop in here Dj is on top of his game !!! Always fast, friendly and makes sure I have all of my things before I leave !! 😅
  • BP
    B. Pierce
    Oct 5, 2025
    3.0
    Cheese sticks and pizza were very good. But no wait staff or anyone busing the table I don't think it's truely a dine in restaurant anymore
  • PH
    Patricia Harper
    Oct 2, 2025
    1.0
    Extremely upset! was turned away for the buffet 40mintes before it ended. This is no way to run a buffet! Normally if a restaurant had a buffet they just stop putting food out after the end time. It was only me and my husband not like it was a ton of people in my party ! I can’t believe they did this so it probably doesn’t matter to whoever sees this at this location , but I will never come here again and I will bad mouth this location as long as I can . So hopefully customers will see this review and be warned if you get there before 130 and they tell you no. At this point I didn’t even want to order off menu because I figure they don’t want my business. Isn’t it a plus though for them if you get there late and pay the price of all you can eat and don’t have the time to eat a lot !? I eat out a lot and I mean a lot this has never happened to me ! This was down right ridiculous !
  • AW
    Antonio Watts
    Sep 27, 2025
    1.0
    The Pizza was cold and they didn't send the correct drinks. I was offered to have to the pizza remade and to pick it up - but due too the time of night I asked them to credit it and I would come another day. I try to order the pizza another day and was told that I only received a $20 credit for the entire order.
  • GG
    gTodd
    Sep 19, 2025
    2.0
    I had such high hopes for this remodel. I ate here in my teens and was eager to come see what they had done. Drove 45 minutes to eat here. Walked in and was shocked. It has less personality than the waiting room at my dentist office. Almost left because all the chairs were on top of the tables at 6pm on a Friday. No wait staff, no menus, ordered at the counter and sat in this utterly depressing waiting room (dining area) surrounded by upside down chairs. Got our apps after 10 minutes, 30 minutes later, no pizza. Asked the person at the front, she went in the kitchen and I heard " Oh, we forgot about this one, it is next". She then came out and said "It will be out next". Got my pizza after about 10 minutes, ate it quickly and left. Nothing inviting, comfortable, relaxing or remotely welcoming about this place. You really missed an opportunity here. If this is what dining-in is considered at Pizza Hut these days, you should only do delivery and take out from now on. I will not be back.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Chester, VA?

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