Pizza Hut

3.6
341 reviews
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Business Details

2628 Taylor Rd, Chesapeake, VA
23321, United States
(757) 488-8100
https://locations.pizzahut.com/va/chesapeake/2628-taylor-rd
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2628 Taylor Rd in Chesapeake, VA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
2628 Taylor Rd, Chesapeake, VA
23321, United States

Hours

Reviews

3.6
341 reviews
5 stars
148
4 stars
72
3 stars
26
2 stars
22
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times for orders.

Food Quality

Several reviews mentioned issues with food quality, including cold, undercooked, or incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and noted that food was sometimes hot and fresh.

Order Issues

Numerous complaints about incorrect orders, missing items, and delivery problems were highlighted.
  • BS
    bryon spahn
    Dec 31, 2025
    1.0
    With these chains , these reviews mean nothing but here we go. Spent over 60$ on 3 pizzas bread sticks and some other crap. Ordered food , they said 20 min. I got there in like 10 min and my food was ready. Good start. Got home 5 min away and all.pizzas are rock hard burnt and had to re cut with pizza cutter. My fault for ordering there again. Last time same thing and I said I would never order there again. Im an idiot. I believe the workers there are pushed too hard to have the food out fast. More orders more money for owners. Slow down. Too funny. Everyone had 1 slice and that's it, even rhe crust is being tossed in garbage. . Not even giving the dog any leftovers. Waste of money. I just went through reviews. Again , im and idiot. How are they still in business ? Ill tell you why. Its all about the numbers. Not about customer satisfaction, not about quality but about overall numbers.
  • TM
    Tica Moncrief
    Dec 14, 2025
    4.0
    Walked in and there was a Domino's employee (in uniform) picking up his order. No better advertisement for Pizza Hut. 😄🤟🏽
  • TM
    Tonya Mills
    Dec 13, 2025
    1.0
    My experience was not pleasant at all I wanted the my box for the lady to tell they don’t do it anymore but it would let me on the app I don’t understand. Then it took 15 mins for her to get to me to take my order and I was on my break smh I hate this place y’all should tear it down
  • WB
    Washum B
    Nov 11, 2025
    1.0
    The food is the only saving grace. The staff here are the rudest people you'll ever have the misfortune of running across. I simply asked for breadsticks I was missing from my alfredo order to get told off and hung up on. Customer service is at a 0 stars if I could do it.
  • TT
    TravelwithBino
    Oct 30, 2025
    2.0
    The problem is that they dont tell you a wait time. Order was suppose to be ready 20 minutes ago but they forgot to make it. Then had to wait for them. They definitely need more people working. The manager needs to hire more help or do a better job rather then listening to music
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Frequently Asked Questions About Pizza Hut

What types of food does Pizza Hut at 2628 Taylor Rd serve?

Pizza Hut offers pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.

What are the operating hours for Pizza Hut on Taylor Rd in Chesapeake, VA?

Pizza Hut is open daily from 9:45 AM to midnight for takeout, delivery, and in-store services.