McDonald's

3.2
2262 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
673 Battlefield Blvd N, Chesapeake, VA
23320, United States

Hours

Reviews

3.2
2,262 reviews
5 stars
659
4 stars
459
3 stars
390
2 stars
210
1 star
544

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked fries and stale burgers.

Customer Service

Numerous customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction with the service.

Order Accuracy

There were multiple instances of incorrect orders, missing items, and issues with mobile app orders.

Cleanliness

Several reviews noted unsanitary conditions, including dirty bathrooms and trash in the parking lot.
  • KS
    Ken Seals
    2 days ago
    2.0
    The floor was so slippery when we went in. And they messed up all our sauces. The fries were cold and they took forever to make chicken tenders. The milkshake was also not mixed well.
  • NG
    Nicole Guerrero
    4 days ago
    1.0
    I never complain at fast food places and am very patient because I remember my experiences as an employee all through my teens. HOWEVER, I am so tired of coming here and now avoid it because something is ALWAYS missing and the food is never fresh and gets tossed in the bag with no care. Today, we were in a rush after a school event and we decided to stop. $45 to feed our family of 3 and not only is this the quality of food we were served, but they did in fact forget to give us our drinks and had to pull up and wait for them to get brought out so they could make their drive thru time. Ridiculous.
  • SP
    Shawn Pendergraft
    5 days ago
    1.0
    I'd give 0 stars but they don't give me the option. Absolute trash food. Trash customer service. Rude as can be. Unorganized as can be. They will never receive my service again. Just about every local fast food chain has gone to crap. But this one is by far the worse
  • MC
    Mike Caylor
    Nov 12, 2025
    1.0
    25 minutes to get a McMuffin. Terrible location
  • AG
    Ayana Golden
    Oct 27, 2025
    1.0
    Staff is slow and all over the place . Every time I’ve been here I’ve asked for cooked to order food and had to hand it back to them and wait extremely long even though I’ve waited about 10m in the drive through already . Guy at the front window always has an attitude … it’s no one’s fault but your owns that’s you work at McDonald’s bro. It shouldn’t take 40m to get McDonald and I should have to come back 3 times for proper food

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 673 Battlefield Blvd N?

McDonald's is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM Friday and Saturday, and 5:30 AM to 11:00 PM on Sunday.