McDonald's

3.3
1788 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
805 Volvo Pkwy, Chesapeake, VA
23320, United States

Hours

Reviews

3.3
1,788 reviews
5 stars
599
4 stars
321
3 stars
309
2 stars
158
1 star
401

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, including raw meat and incorrect orders.

Service Issues

Numerous reviews highlighted slow service, rude staff, and frequent order mistakes, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, raising concerns about overall hygiene.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during their visits, indicating inconsistency in experiences.

Management Concerns

There were complaints about poor management practices, including staff behavior and handling of customer complaints.
  • SR
    Sara Reyes
    Nov 11, 2025
    1.0
    Stale bread on double cheese cold sandwich , terrible service by a blond long haired guy “that it, that it”’after the first item requested. Rude low quality even for McDonald’s couldn’t eat the meal. Bad experience.
  • DG
    Debra Grant
    Nov 10, 2025
    5.0
    Good service
  • NJ
    Nakisha JP
    Oct 13, 2025
    1.0
    Cold 19 piece meal Cold fish sandwich (no combo) Waited in line 15 minutes in drive thru for $17 of Cold food ,the drive thru was packed so why the cold food ? With barely legible receipt to identify items on it Your Fiests get done wrong on a daily basis👍
  • AA
    Amma
    Oct 10, 2025
    3.0
    Big mac has tremendously shrunk, it's now the size of a junior burger with an increased price, & salty, too. Not worth the money. I wished it's competitive with Burger king whopper that's a lot bigger, & has the same price.
  • NA
    nancee Alvarez
    Oct 9, 2025
    1.0
    Go through drive-through and you try to get the things that get you the pieces and they’re purposely giving you stuff without it. You asked for a water and then they don’t give you the water. Gonna bring it out to you and then they don’t bring it out to you when you go in. You still have to wait five minutes for flipping water.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 805 Volvo Pkwy, Chesapeake?

The restaurant is open from 5:00 AM to midnight from Monday to Thursday, and from 5:00 AM to 1:00 AM on Friday and Saturday. On Sunday, it operates from 6:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to midnight from Monday to Thursday, and extended to 1:00 AM on Friday and Saturday. On Sunday, it is open from 6:00 AM to 11:00 PM.