Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,190 reviews
5 stars
650
4 stars
460
3 stars
374
2 stars
211
1 star
495
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional service, with many noting long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with missing items and incorrect orders.
Management Issues
There were complaints about poor management and staffing, with suggestions that the location needs better oversight and more employees during busy hours.
Cleanliness
The dining area and overall cleanliness were often criticized, with reports of dirty conditions and unsanitary practices.
Mobile Order Problems
Many customers experienced issues with mobile orders, including long wait times and incorrect items being provided.
- AMAkira Moment3 days ago1.0Yall need to get yall drink machine together or clean it or something. There has been multiple times I’ve ordered a sprite and when yall hand it to me its pink last time I checked sprite is clear. I dont feel safe to drink it. And any time I order orange juice it literally tastes just like water. I try to give yall grace because yall be busy. But thats just down right disgusting and lazy of you all to not try and fix it and got the nerve to still be handling peoples drinks
- KSKeda S.6 days ago1.0This McDonalds on Western Branch is the absolute worst, please do not waste your time. The workers are rude, service is extremelyyyy slow & they will have you wait on food just to tell you they are out. I have given them so many chances & every time I am more disappointed then the last. I complained to one of the managers recently & he told me he knows this McDonalds is terrible. The owners of this McDonalds clearly do not care & it shows. Throw the whole McDonalds away! I finally have stopped going & started going to the McDonalds in Suffolk off of College Drive and they have way better service.
- DFDavid FeldmanJan 5, 20264.0It's McDonald's. Come on we all have a love hate relationship with that funny clown.
- 7T757N TidesDec 19, 20251.0Drive thru employee and manager on duty today (12/19/25) need to be replaced. Disappointed with lack of caring. Employees don't care about the customer at this location at all!
- HAhurp aderpDec 4, 20251.0Kids work at this McDonald's and I say that by the fact that I came in at 9:45 for my mobile order and waited till 10:10pm and for 10 whole minutes I had a notification saying that my food was done and I still didn't recieve it. I watched some of them clock out at 10pm with their own food talking about making eachother and themselves food instead of doing orders and how they ain't gonna do anything else cause it's 10. Imagine not only neglecting your job while you're clocked in, but then actually chat loudly about not making customer food but making your own and your friend's food instead. I walked out because I don't have time to worry about kids making my food just to get it ice cold and wrong.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3212 Western Branch Blvd, Chesapeake?
This McDonald's location operates 24 hours a day, 7 days a week, including drive-through and delivery services.
What delivery and pickup options are available at this McDonald's?
You can choose from curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru service at this McDonald's?
Yes, this McDonald's offers a 24/7 drive-thru service for convenient ordering.
How can I order food from this McDonald's online?
You can order online via the McDonald's app available on Apple App Store and Google Play, or through the delivery URL https://mcdonalds.order.online/business/-5579.
Does this McDonald’s offer any rewards or special programs?
Yes, you can earn points for free food through the MyMcDonald’s Rewards program. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby restaurants could I visit before or after dining at McDonald's?
Nearby dining options include another McDonald's location and Dairy Queen, both offering fast food and ice cream options.
Are there any nearby gas stations close to this McDonald's?
Yes, Millers gas stations are located nearby, making it convenient to refuel your vehicle before or after your visit.
What nearby automotive services are available around this McDonald’s?
Hall Mitsubishi Chesapeake is nearby if you need automotive services or are considering a vehicle purchase.
How can nearby community or social organizations complement a visit to McDonald's?
You can visit nearby community spots like the American Legion or Rotary Club of Churchland for local events or social gatherings before or after your meal.