Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,866 reviews
5 stars
553
4 stars
370
3 stars
376
2 stars
173
1 star
394
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of attention to orders.
Food Freshness
Numerous reviews indicated that food quality was inconsistent, with complaints about cold, old, or improperly prepared items.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or poorly packaged food, leading to frustration.
Cleanliness
The dining area and overall cleanliness were often criticized, with reports of dirty tables and unsanitary conditions.
Wait Times
Long wait times were a common complaint, with customers often waiting excessively for their orders, both in the drive-thru and inside the restaurant.
- KHKelsey Haley-HoltNov 16, 20251.0Worst experience. Waited at the speaker for 7 minutes before anyone said anything. Told them I had a pickup order and drove to the next window. The lady rolled her eyes and gave me my receipt and slammed the window. Went to the next window. They were out of Dr Pepper. Ok no problem sweet tea is fine. She rolled her eyes when I told her that. She handed me my food and I was missing a happy meal so I waited because she slammed the window. She opened it and I told her i needed another happy meal and she got an attitude, turned around, shoved the happy meal at me (which was incorrect) and slammed the window. I was given the wrong food, no sauce like I asked, no straws and complete attitude. My visit was Sunday 11/16 at 4:50pm 😒
- 3U3DS UserNov 16, 20251.0Longest wait, useless staff and terrible location. Don’t even have soda machines in the lobby. This location is terrible
- CDCalvin DurhamOct 18, 20251.0Order triple fish fillets sandwich had to return the fish was dark and over cooked a little attitude from management to remake the yet the results of the replacement tasted old not fresh this McDonald keep coming up tasting bad not fresh if you go through drive thru you. Going get took on the quality not be great the food taste reheated and re dipped in old grease to fool you as if the food is fresh and hot SMDH
- DTDJ TakeNoBullOct 13, 20251.0Went to this McDonald’s, was a horrible experience, from the manager no less, be careful here! These people are extremely rude.
- AAAshutoosh AryaOct 13, 20251.0Pathetic
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Chesapeake, VA?
McDonald's in Chesapeake, VA is open from 5:30 AM to 11:00 PM every day.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 3350 S Military Hwy offers drive-thru service with hours from 5:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
What types of payment methods does McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food for delivery or curbside pickup?
Yes, McDonald's offers delivery, same day delivery, no-contact delivery, and curbside pickup services at this location.
How can I place an order using McDonald's app?
You can order through the McDonald's app available on the Apple App Store and the Google Play Store. Links are provided for easy download.
Where is this McDonald's located?
The McDonald's is located at 3350 S Military Hwy, Chesapeake, VA 23323, USA.
Are there any nearby restaurants where I can find different dining options?
Yes, nearby you will find Papa John's Pizza and Brooklyn Pizza for pizza options, as well as Arbor Sub and Pub which offers American cuisine. These places offer alternative dining choices close to McDonald's.
What nearby services are available if I need to do laundry or auto detailing?
Nearby, Wash Land offers laundromat and auto detailing services, which could be convenient before or after your visit to McDonald's.
Can I find any beauty salons near McDonald's for grooming or salon services?
Yes, there are several nearby beauty salons including Reflections Tanning and Hair Salon, True Beauty Studios, B Hive Salon, Queen Esther Hair & Beauty, and ROSYS barber shop & salon latino.
Does McDonald's offer any rewards or promotions to customers?
Yes, McDonald's offers MyMcDonald's Rewards where customers can earn points for free food. More information can be found on their official rewards website.