McDonald's

3.3
1876 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3350 S Military Hwy, Chesapeake, VA
23323, United States

Hours

Reviews

3.3
1,876 reviews
5 stars
556
4 stars
372
3 stars
378
2 stars
173
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Food Freshness

Customers frequently reported issues with food quality, including cold or overcooked items, and incorrect orders.

Cleanliness

The dining area and restrooms were often described as dirty, with several customers expressing concern over unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that food was sometimes fresh and hot.
  • LM
    Laroy mobile mechanic
    Dec 30, 2025
    5.0
    The food were very refreshed and the service was excellent
  • MM
    Michael
    Dec 28, 2025
    3.0
    Visited last week. Walked in and immediately turned around. Not a fan of the new design McDonald’s is using.
  • SD
    Skrawberry Diamond
    Dec 21, 2025
    1.0
    To the manager that worked at 6 am this morning (12/20/25) you need to really check your tone and not scream at people in drive thru. You got that job thinking you can talk to anybody how you want but you wasn't even brave enough to come up to the window you sent someone else with that struggle bun on your head. She screamed so much I had to check to see if she did anything to my food. Treat people how you want to be treated & quit your day job!
  • SW
    Samantha Weidner
    Dec 7, 2025
    5.0
    I haven’t had breakfast at McDonald’s in a long time. I bought a sausage egg and cheese biscuit with a hash brown this morning. It was absolutely delicious 😋 I am very pleased with my yummy breakfast today from this McDonald’s restaurant. The service at the drive through was phenomenal and made my meal even better! Keep up the great work McDonalds!!
  • MD
    Melinda Davis
    Dec 2, 2025
    1.0
    Ordered the Grinch meal because it was on their menu and got to the window and I didnt get it. When I asked about it, the girl working kind of laughed and said there wasnt a Grinch meal! I'm like, it's on your menu! She asked, came back kind of smiling and said they dont have it! Then didnt get the right sauce either. When somebody orders something that's on the menu and you don't have it then say so. I don't eat their and was only there for the Grinch meal! Worst service I've had there. 12-2-25

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Chesapeake, VA?

McDonald's in Chesapeake, VA is open from 5:30 AM to 11:00 PM every day.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 3350 S Military Hwy offers drive-thru service with hours from 5:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.