Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and concerns about employee hygiene.
Staff Attitude
Mixed feedback on staff friendliness; some praised individual employees while others reported rudeness and lack of customer service.
CG
Cryocide Gaming
Dec 19, 2025
2.0
Waited 30 minutes for take out. Crazy..
TC
Tennille Craig
Dec 7, 2025
1.0
Went to this establishment and one the customer service was horrible the cook at front cashier was a having conversation instead of attending to customers. When I explained my order was wrong I asked for it to be replaced. I could hear the cook back there mumbling, and then the cashier walked around the corner and started laughing at that point. It wasn’t a need for my order to be replaced. Go ahead and refund me my money there was no apology. Sorry for the mistake. Let us take care of it. Nothing it was all fun and games and mind you the time that I got in What’s 10:47 in the morning I can see why this particular McDonald’s only has a 3.4 rating on Google review
KC
Kim Compitello
Dec 6, 2025
5.0
Gabriel was very friendly and patient while we were still looking at the menu deciding. Friendly smile greeted us at the window and made us feel welcome.
FP
Forrest Potter
Nov 30, 2025
1.0
Ordered a Big Mac. Gave me a burger with only Big Mac sauce on it none of the other standard toppings…also skimped on large fries.
TP
Taylor Palaia
Oct 23, 2025
1.0
Got there at 10:30 on a Wednesday night and they were already closed even though their hours say theyre open till 11.
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, it is open until midnight.
What are the drive-through hours at this McDonald's?
The drive-through opens at 5:30 AM daily and closes at 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it remains open until midnight.
Does this McDonald's offer delivery, and if so, when?
Yes, McDonald's offers delivery daily from 6:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Fridays and Saturdays.
What services are available for ordering at this McDonald's?
You can use curbside pickup, delivery, same-day delivery, and no-contact delivery services to order from this McDonald's.
Where can I order McDonald's food online or via a mobile app?
You can order via the McDonald's App available on Apple App Store and Google Play, or use the delivery URL: https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What is the address and contact phone number for this McDonald's?
McDonald's is located at 401 Centerville Tpke S, Chesapeake, VA 23322. The main phone number is +1 757-546-0068.
Are there other dining options nearby this McDonald's?
Yes, nearby dining includes Chicho's Pizza, a pizza and bar restaurant, Hardee's fast food restaurant, and Hotrodders Cafe, an American diner.
What local amenities are near McDonald's that I can visit before or after dining?
Nearby amenities include Nails 4 Us and Spa, New Creations Hair Studio, and Chesapeake Jubilee amusement park for entertainment and relaxation.
Are there convenient stores or gas stations near this McDonald's?
Yes, 7-Eleven, BP America, and Sunoco gas stations with convenience stores are located nearby for quick stops before or after your meal.