McDonald's

3.4
597 reviews
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Business Details

401 Centerville Tpke S, Chesapeake, VA
23322, United States
(757) 546-0068
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 Centerville Tpke S, Chesapeake, VA
23322, United States

Hours

Reviews

3.4
597 reviews
5 stars
210
4 stars
112
3 stars
94
2 stars
54
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and issues with order accuracy.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and concerns about food hygiene.

Food Quality

Several customers expressed dissatisfaction with the quality of food, including complaints about undercooked items and incorrect orders.

Customer Experience

Mixed feedback on customer interactions, with some praising friendly staff while others noted a lack of basic courtesy.

Operational Issues

Customers were frustrated with inconsistent hours of operation and long wait times, particularly during peak hours.
  • TP
    Taylor Palaia
    Oct 23, 2025
    1.0
    Got there at 10:30 on a Wednesday night and they were already closed even though their hours say theyre open till 11.
  • JD
    John Devens
    Oct 12, 2025
    1.0
    Employees slow, rude, and frequently mess up orders
  • JC
    J C
    Oct 10, 2025
    4.0
    Pretty chill and quick.
  • SR
    S Riojas
    Oct 9, 2025
    1.0
    They always forget the toy and sauce in my kids happy meal including today. And when I told them the dr pepper tasted funny. He said thanks and never offered to replace my drink and shut the window and stood there. Im so fed up with this store id rather drive 10 minutes out of my way to get Mc Donald's. Ridiculous.
  • MO
    Mike Oconnor
    Oct 1, 2025
    1.0
    By far hands down one of the nastiest mcdonald's I've ever been to dinning area dirty trash scattered every where and employee's have the nastiest attitudes ever
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, it is open until midnight.

What are the drive-through hours at this McDonald's?

The drive-through opens at 5:30 AM daily and closes at 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it remains open until midnight.