McDonald's

3.4
600 reviews
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Business Details

401 Centerville Tpke S, Chesapeake, VA
23322, United States
(757) 546-0068
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 Centerville Tpke S, Chesapeake, VA
23322, United States

Hours

Reviews

3.4
600 reviews
5 stars
211
4 stars
112
3 stars
94
2 stars
55
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and issues with order accuracy.

Food Quality

Many reviews mentioned unsatisfactory food quality, including cold or poorly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the dining area and concerns about employee hygiene.

Staff Attitude

Mixed feedback on staff friendliness; some praised individual employees while others reported rudeness and lack of customer service.
  • CG
    Cryocide Gaming
    Dec 19, 2025
    2.0
    Waited 30 minutes for take out. Crazy..
  • TC
    Tennille Craig
    Dec 7, 2025
    1.0
    Went to this establishment and one the customer service was horrible the cook at front cashier was a having conversation instead of attending to customers. When I explained my order was wrong I asked for it to be replaced. I could hear the cook back there mumbling, and then the cashier walked around the corner and started laughing at that point. It wasn’t a need for my order to be replaced. Go ahead and refund me my money there was no apology. Sorry for the mistake. Let us take care of it. Nothing it was all fun and games and mind you the time that I got in What’s 10:47 in the morning I can see why this particular McDonald’s only has a 3.4 rating on Google review
  • KC
    Kim Compitello
    Dec 6, 2025
    5.0
    Gabriel was very friendly and patient while we were still looking at the menu deciding. Friendly smile greeted us at the window and made us feel welcome.
  • FP
    Forrest Potter
    Nov 30, 2025
    1.0
    Ordered a Big Mac. Gave me a burger with only Big Mac sauce on it none of the other standard toppings…also skimped on large fries.
  • TP
    Taylor Palaia
    Oct 23, 2025
    1.0
    Got there at 10:30 on a Wednesday night and they were already closed even though their hours say theyre open till 11.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, it is open until midnight.

What are the drive-through hours at this McDonald's?

The drive-through opens at 5:30 AM daily and closes at 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it remains open until midnight.