Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, rude staff, and issues with order accuracy.
Cleanliness
Many reviews highlighted unsanitary conditions in the dining area and concerns about food hygiene.
Food Quality
Several customers expressed dissatisfaction with the quality of food, including complaints about undercooked items and incorrect orders.
Customer Experience
Mixed feedback on customer interactions, with some praising friendly staff while others noted a lack of basic courtesy.
Operational Issues
Customers were frustrated with inconsistent hours of operation and long wait times, particularly during peak hours.
TP
Taylor Palaia
Oct 23, 2025
1.0
Got there at 10:30 on a Wednesday night and they were already closed even though their hours say theyre open till 11.
JD
John Devens
Oct 12, 2025
1.0
Employees slow, rude, and frequently mess up orders
JC
J C
Oct 10, 2025
4.0
Pretty chill and quick.
SR
S Riojas
Oct 9, 2025
1.0
They always forget the toy and sauce in my kids happy meal including today. And when I told them the dr pepper tasted funny. He said thanks and never offered to replace my drink and shut the window and stood there. Im so fed up with this store id rather drive 10 minutes out of my way to get Mc Donald's. Ridiculous.
MO
Mike Oconnor
Oct 1, 2025
1.0
By far hands down one of the nastiest mcdonald's I've ever been to dinning area dirty trash scattered every where and employee's have the nastiest attitudes ever
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, it is open until midnight.
What are the drive-through hours at this McDonald's?
The drive-through opens at 5:30 AM daily and closes at 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it remains open until midnight.
Does this McDonald's offer delivery, and if so, when?
Yes, McDonald's offers delivery daily from 6:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Fridays and Saturdays.
What services are available for ordering at this McDonald's?
You can use curbside pickup, delivery, same-day delivery, and no-contact delivery services to order from this McDonald's.
Where can I order McDonald's food online or via a mobile app?
You can order via the McDonald's App available on Apple App Store and Google Play, or use the delivery URL: https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What is the address and contact phone number for this McDonald's?
McDonald's is located at 401 Centerville Tpke S, Chesapeake, VA 23322. The main phone number is +1 757-546-0068.
Are there other dining options nearby this McDonald's?
Yes, nearby dining includes Chicho's Pizza, a pizza and bar restaurant, Hardee's fast food restaurant, and Hotrodders Cafe, an American diner.
What local amenities are near McDonald's that I can visit before or after dining?
Nearby amenities include Nails 4 Us and Spa, New Creations Hair Studio, and Chesapeake Jubilee amusement park for entertainment and relaxation.
Are there convenient stores or gas stations near this McDonald's?
Yes, 7-Eleven, BP America, and Sunoco gas stations with convenience stores are located nearby for quick stops before or after your meal.