Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,038 reviews
5 stars
432
4 stars
223
3 stars
158
2 stars
71
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times in both drive-thru and in-store, with many expressing frustration over delays.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to dissatisfaction among customers.
Cleanliness and Maintenance
Several customers noted unsanitary conditions, including flies in the kitchen and dirty floors, which detracted from their dining experience.
Staff Attitude
Feedback indicated a lack of professionalism and poor customer service from staff, with some customers feeling ignored or treated rudely.
Food Quality
While some customers praised the freshness of the food, many others reported receiving cold or poorly prepared items.
- JWJordan Wood1 day ago1.0This is the worse McDonald’s in the area. I have never had a good experience here. They have two drive-thru lines and 90% of the time only one is open. Put in a mobile order and get there, and the line is around the building. I went inside to pick it up but was told I had to go through the drive thru to pick it up. Staff is not very friendly or helpful.
- TMTanner McFeeters1 day ago1.0The service at this location is absolutely horrendous. On multiple occasions, including today, have had to wait more than 25 minutes for an online order. It is unacceptable that when you have online orders that are placed well in advance, use curb side pick up, and then still have to go inside instead to wait another 15-20 minutes for your order. Avoid this location because management does not care about quality. All said and done- 37 minutes for an order totaling $9.50 I would welcome a franchise owner to reach out.
- GLGreg Lauterbach3 days ago4.0Not a bad restaurant but they do seem to be slower than majority of the stores they do get my orders correct most of the time
- CWCameron WebbNov 11, 20251.0Ive had my fair share of bad fast food. But this, by far, makes it the most time consuming and irritating ive ever had. I went out of my way to only order my food when I was sure they were not busy and when I open it up quite literally every single thing was incorrect and had stuff I took off on. Not only that I received a small frappé when I ordered a medium. I went back to get my food remade and I kid you not it took them nearly half an hour to remake it. And the worst part of it is the lady insisted that the very very obviously small sized cup was obviously a medium. And by then it had melted. Also only one employee in the entire kitchen was wearing a uniform. I can only recommend this place if your into having the wrong food be made consistently.
- JJJosie JacobNov 2, 20251.0McDonald's is a 212 BILLION dollar company and can't pay their employees enough to care about their customers? Spent $20 and got absolute slop, and didn't even get everything I ordered. Very telling sign, the fact they ask you to donate to the Ronald McDonald house when they're comfortably sitting on 212 BILLION is insane. DON'T WASTE YOUR MONEY
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 400 Battlefield Blvd S, Chesapeake?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru operating hours at this McDonald's location?
The drive-thru is open Monday to Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.
Can I order delivery from this McDonald's in Chesapeake?
Yes, delivery is available daily. Hours are generally from 5:00 AM to 11:30 PM on weekdays and Sunday, and until 12:30 AM on Friday and Saturday. Delivery can be ordered online.
What delivery and pickup options are offered?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the McDonald's app to order food?
You can download the McDonald's app for iOS at the Apple App Store or for Android on Google Play to place orders conveniently.
What services does this McDonald's location offer?
This location features drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any nearby coffee shops I can visit before or after dining at McDonald's?
Yes, RoJo Coffee Co., a coffee shop and American restaurant, is nearby for a coffee or smoothie experience before or after your visit.
What recreational or fitness centers are near McDonald's in Chesapeake?
Nearby fitness centers include Your Time 24/7 Fitness and Your Time Fitness - Chesapeake, which you could visit before or after grabbing a meal.
Are there any beauty or wellness salons close to this McDonald's?
Yes, several beauty salons such as Marilashes Studio, The Nail Butikk Ll, Kristal Lane stylist/makeup artist, and Lighten up a Little Hair Studios are within the vicinity for hair and skin treatments.