Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
484 reviews
5 stars
210
4 stars
92
3 stars
76
2 stars
31
1 star
75
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied, with some praising friendly staff while others noted poor service and disorganization.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
Food Quality
Mixed feedback on food quality, with some praising freshness while others reported unsatisfactory or undercooked items.
Drive-Thru Experience
Customers expressed frustration with long wait times and parking issues related to drive-thru and mobile orders.
- PBPage BagleyOct 23, 20253.0Ordered Bacon Egg Biscuit and only got bacon. Didn't know until I was on the road. Not typical service.
- JRJ RSep 25, 20252.00 stars. What is this!? All fast foods are now forcing all mobile orders to park. Today is the worst I’ve seen it. All parking spots for drive thru parking full. All spots for mobile order full. All other nooks and crannies to fit a car full. I literally could not leave once I got my food due to cars being parked behind and next to me. Next time I’m asked to go park in a McDonalds fast food line I will say no give me my money back. That is if I ever come back!
- CSChelle SmithSep 6, 20251.0They couldn't handle the volume of the busy morning. Had a new guy at the drive up window abs he was all out of sorts. Our order was incorrect and we had to correct him 3 times. I didn't yell or get upset I just wanted me order to be correct
- CRCaitlin RichardsAug 28, 20255.0This is the coolest McDonald’s I’ve been to, comfy seating by ottomans, video game area, really neat.
- AAAlexisAug 23, 20255.0Super friendly and personable service. My children talked an employees head off and they were so pleasant and patient with them. The manager was also very friendly. The restaurant was clean, including the bathroom. My food was made to order and hot.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 209 Hillcrest Pkwy, Chesapeake?
The McDonald's located at 209 Hillcrest Pkwy, Chesapeake is open for regular dining from 6:00 AM to 11:00 PM Monday through Friday and Saturday, and from 5:00 AM to 11:00 PM on Sunday.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday, and Sunday; from 6:00 AM to midnight on Friday; and from 5:00 AM to midnight on Saturday.
What services does this McDonald's location offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup services.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Where is the McDonald's at 209 Hillcrest Pkwy located?
It is located at 209 Hillcrest Pkwy, Chesapeake, VA 23322, USA.
What nearby medical facilities can customers visit before or after dining at McDonald's?
Customers can visit nearby facilities such as Sentara Therapy Center - Edinburgh, Sentara Cardiology Specialists, Gunadhar Panigrahi M.D., Sentara Edinburgh Diagnostic Center, and Klar Voorhees Holmes Orthodontics - Edinburgh.
Are there other dining options near this McDonald's location?
Yes, nearby dining options include Dunkin', Cracker Barrel Old Country Store, Arby's, and Subway, offering a variety of food choices for customers in the area.
What nearby stores and services are convenient to visit along with McDonald's?
Nearby stores and services include Walmart Chesapeake - Hillcrest Pkwy, Walmart Pharmacy, Verizon Wireless, Dollar Tree, Blue Rhino Propane Exchange, and Green Clean Express Auto Wash, which customers might find convenient when visiting McDonald's.