Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
496 reviews
5 stars
215
4 stars
93
3 stars
75
2 stars
31
1 star
82
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied, with some praising friendly staff while others noted disorganization and poor management.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about undercooked or poorly prepared items.
Wait Times
Customers frequently expressed frustration with long wait times for food, especially during busy hours.
- MHmichael hendrix2 days ago1.0I went in that location before had an employee told me he was gonna spit on my food after I told him when he scratched his face to pop his pimples, he needed to wash his hands. The owner of the location took care of the issue, never had aI went in that location before had a employee told me he was gonna spit on my food after I told him when he scratched his face to pop his pimples, he needed to wash his hands. The owner of the location took care of the issue never had an issue after that other managers that work there are very respectful, but the female manager that works there with her daughter and her other two children is very disrespectful. I went into that location today and ordered A quarter pounder deluxe, a double quarter pounder deluxe, the manager threw it across the slide and it came out. The container did not replace the order after she did that and said that’s how it goes so I am telling you I would never ever go to that location if her and her children are still working at the location as her as a manager poor management skills. I am very dissatisfied with that location based on all my experience if her and her family is not working there. I’ll be gladly to go back to that location cause all the other employees are very respectful in a managers other than her a very respectful so like I said, I would never go back to that location because of the experience I just received.
- CGCindy GJan 2, 20261.0No no water in the restroom to wash my hands. The ice cream machine was so dirty the dosa stations as well.
- SMSarah MontyJan 1, 20265.0Went here for a quick snack- very good. Fast service.
- JHJoshua HorvathDec 18, 20251.0No aspect of my 60 dollar order was correct. Double quarter pounders with only one meat, no mayonnaise order with extra mayo, ordered a chicken wrap didn’t get it. The only thing that was correct was the chicken nugget happy meal
- PGPhoenix GreenDec 15, 20251.0One time I went to get McDonald’s and I came here but the machine for the drive thru was broken and they was no sign then after that we back up and go to the other machine and then someone else drives to the broken machine and THEN IS WORKING FOR THEM? WHAT IS THIS? Also McDonald’s harshbrowns cost too much my teacher try to get me 2 today but 2 NOW COST 7 dollars? It just to be 3 DOLLARS WHAT?
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 209 Hillcrest Pkwy, Chesapeake?
The McDonald's located at 209 Hillcrest Pkwy, Chesapeake is open for regular dining from 6:00 AM to 11:00 PM Monday through Friday and Saturday, and from 5:00 AM to 11:00 PM on Sunday.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What are the drive-through hours at this McDonald's?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday, and Sunday; from 6:00 AM to midnight on Friday; and from 5:00 AM to midnight on Saturday.
What services does this McDonald's location offer?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup services.
What payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Where is the McDonald's at 209 Hillcrest Pkwy located?
It is located at 209 Hillcrest Pkwy, Chesapeake, VA 23322, USA.
What nearby medical facilities can customers visit before or after dining at McDonald's?
Customers can visit nearby facilities such as Sentara Therapy Center - Edinburgh, Sentara Cardiology Specialists, Gunadhar Panigrahi M.D., Sentara Edinburgh Diagnostic Center, and Klar Voorhees Holmes Orthodontics - Edinburgh.
Are there other dining options near this McDonald's location?
Yes, nearby dining options include Dunkin', Cracker Barrel Old Country Store, Arby's, and Subway, offering a variety of food choices for customers in the area.
What nearby stores and services are convenient to visit along with McDonald's?
Nearby stores and services include Walmart Chesapeake - Hillcrest Pkwy, Walmart Pharmacy, Verizon Wireless, Dollar Tree, Blue Rhino Propane Exchange, and Green Clean Express Auto Wash, which customers might find convenient when visiting McDonald's.