Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,898 reviews
5 stars
616
4 stars
375
3 stars
322
2 stars
183
1 star
402
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Freshness
Mixed reviews on food quality; some customers received cold or stale items, while others praised the freshness.
Staff Behavior
Staff interactions varied widely, with some customers noting friendly service, while others experienced rudeness and lack of attention.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms.
App Issues
Customers faced ongoing problems with the mobile app, including incorrect order statuses and inability to place orders.
- AYA. Ester YousifNov 15, 20251.0This is not a fast food restaurant, it took them almost 15mins to get my order and when I finally got it it was completely wrong the coffee was wrong(they got the amount of cream and sugar wrong) the sandwiches were wrong(I asked for egg sausage McMuffin with no meat) they gave me just the bread with cheese after all that time sitting there they said they ring me up for the wrong sandwiches and they need it to do a full refund to get the actual sandwiches that I wanted by this time is been over 20mins so I just ask for a full refund and went my way
- ACAnthony CarterNov 13, 20251.0There's a lot of employees in this location but the service and the time it takes to get your food is crazy
- YCYvonne ChessonOct 31, 20252.0Most of the time I go to this McDonald's, their Frappe' machine is broken or they don't have something (caramel). That is the main thing I go there for.
- PWPound WatersOct 27, 20252.0Service is very crappy they ignore you and one time I was in there and the employees was cussing and fighting, and kids was in the lobby. No respect.
- KBKristofer BOct 27, 20252.0I have been here twice in the last week and service was extremely slow both times. I also just went to play the monopoly game but half of the items that are supposed to have tokens on them don't. I asked and was told "I dont know, I dont even know where the sticker even are."
Frequently Asked Questions About McDonald's
What are McDonald's regular dine-in hours at 1374 S Military Hwy, Chesapeake, VA?
McDonald's is open from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer drive-thru service and what are the drive-thru hours?
Yes, there is a drive-thru available. Drive-thru hours are 5:00 AM to midnight Monday through Thursday, 5:00 AM to 1:00 AM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Can I order McDonald's delivery and what are the delivery hours?
Delivery is available daily from 6:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.
What services does this McDonald's location offer for pickup and delivery?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery for added convenience and safety.
What are the payment options accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is McDonald's located near any car dealerships or automotive services?
Yes, nearby automotive services include EF Motorsports, Maaco Collision Repair & Auto Painting, Bahia Auto Sales, CarLotz, and Southern Chrysler Dodge Jeep Ram Greenbrier among others, which can be convenient if you need vehicle-related services before or after your visit.
Are there any other dining options near McDonald's at 1374 S Military Hwy?
Yes, nearby dining options include Sunrise Pizzeria, known for its pizza and Italian dishes, and Rancho Grande, a Mexican restaurant, offering variety for dining before or after visiting McDonald's.
Can I find any insurance agencies close to this McDonald's?
Yes, Joe Sictor State Farm Insurance Agent and Janney Agency, LLC: Allstate Insurance are nearby, making it convenient to manage insurance needs alongside your visit to McDonald's.
How can I place an order from McDonald's using a mobile app?
You can order using the McDonald’s app available for download on the Apple App Store and Google Play Store. The McDonald’s App supports convenient ordering and offers.
Does this McDonald's offer any rewards program for frequent customers?
Yes, McDonald’s offers the MyMcDonald’s Rewards program where customers can earn points for free food. More information is available on their website.