McDonald's

3.2
1254 reviews
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Business Details

1401 22nd St, Chesapeake, VA
23324, United States
(757) 543-3086
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 22nd St, Chesapeake, VA
23324, United States

Hours

Reviews

3.2
1,254 reviews
5 stars
396
4 stars
210
3 stars
202
2 stars
164
1 star
282

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Some reviews highlighted the cleanliness of the restaurant, with positive remarks about the condition of the dining area and restrooms.

Food Quality

There were mixed reviews about food quality, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.

Staff Attitude

While some customers appreciated friendly and helpful staff, many others experienced rudeness and a lack of professionalism.

Order Accuracy

Numerous complaints were made regarding incorrect orders, with customers expressing frustration over missing items and wrong food preparations.
  • TS
    Tennille Smith
    2 days ago
    1.0
    Worst McDonalds in that area. Customer service is horrible and restaurant not being monitored because they do whatever they want there. It’s bad. Corporate need to make a visit!
  • JP
    JJ P
    4 days ago
    1.0
    Wanted to give it 0 but i couldn’t
  • PP
    Promanagement1
    Jan 1, 2026
    4.0
    The morning service was great. The lunch was busy so, they may have been li'l short-handed
  • WF
    werts family
    Dec 30, 2025
    1.0
    Very rude and unprofessional, the worse experience
  • BR
    Back 2 Tha Roots
    Dec 26, 2025
    1.0
    Service is horrible, they make you feel like a bother for showing up. Slowest drive through I've been to with no ability to manage the two lane setup they have. Items are regularly wrong and the workers don't even offer to fix. Last trip, ordered the 2c - double quarter pounder. They make me park to wait and bring out a 2b -qpc with bacon. The lady asks me what I got, told her 2c double qpc. She says here's a 2b qpc with bacon and walks away. Fries are always cold and rubbery, pay with cc as they never have change for anything larger than a $1 bill. I get it, it's mcdonalds so not expecting extravagance but would be nice to get the right order, a minimum level of customer service and fries that weren't cooked yesterday. Absolute disgrace for a mcdonalds - if corporate is looking to cut some fat, this would be #1 in the tidewater area to close.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1401 22nd St, Chesapeake?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's location has a drive-thru open daily from 5:30 AM to midnight.