McDonald's

3.2
1244 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1401 22nd St, Chesapeake, VA
23324, United States

Hours

Reviews

3.2
1,244 reviews
5 stars
395
4 stars
207
3 stars
202
2 stars
162
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and long wait times.

Food Quality

Food quality is inconsistent, with some customers receiving fresh and hot meals, while others report cold or incorrect orders.

Cleanliness

The restaurant is noted for being clean by some customers, but others report unsanitary conditions and poorly maintained facilities.

Order Accuracy

Many customers express frustration with incorrect orders and missing items, indicating a recurring issue with order accuracy.

Speed of Service

Customers frequently mention slow service, particularly in the drive-thru, with long wait times being a common complaint.
  • PW
    Pie Williams
    Nov 14, 2025
    5.0
    Very clean when I went there
  • DF
    D Francis
    Oct 18, 2025
    5.0
    The Manager n Crew did a great job
  • CH
    Candace Harris
    Oct 7, 2025
    5.0
    They completely understood the attachment at this McDonald's on 10/7/25 at 530 pm. I ordered online and after waiting a couple mins in front with no interaction.. I got my food it was hot. I was surprised. The fries was hot. I was amazed. This is the best McDonald's I had. I will visit again to see if that's the way they roll or I got lucky. Good job manager and crew
  • VI
    Vanessa Iglesias
    Sep 29, 2025
    1.0
    We were racially judged as hispanic/white girls. We were talked to rudely and they couldn't even get our order right. I would not come back. I was with my two little girls and it didn't feel like a safe environment for them. And they were giggling and gossiping the entire time. We waited at least 30 minutes for our food. Would not go back at all. If I could give 0 stars I would.
  • JS
    Jay Schimke
    Sep 13, 2025
    5.0
    The drive-thru was busy so I decided to go in, I’m glad I did. The kiosks were full and an employee immediately asked to take my order. She was so nice. I sat down and was amazed at how nice and clean the restaurant was. She brought out some food to another customer and she said my quarter pounder would be right up. When she brought it out, she was just so nice, I appreciate the good attitude and the friendly service. My food was delicious and I will be eating here again.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1401 22nd St, Chesapeake?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does McDonald's offer drive-thru service and what are its hours?

Yes, the McDonald's location has a drive-thru open daily from 5:30 AM to midnight.