Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and long wait times.
Food Quality
Food quality is inconsistent, with some customers receiving fresh and hot meals, while others report cold or incorrect orders.
Cleanliness
The restaurant is noted for being clean by some customers, but others report unsanitary conditions and poorly maintained facilities.
Order Accuracy
Many customers express frustration with incorrect orders and missing items, indicating a recurring issue with order accuracy.
Speed of Service
Customers frequently mention slow service, particularly in the drive-thru, with long wait times being a common complaint.
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Pie Williams
Nov 14, 2025
5.0
Very clean when I went there
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D Francis
Oct 18, 2025
5.0
The Manager n Crew did a great job
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Candace Harris
Oct 7, 2025
5.0
They completely understood the attachment at this McDonald's on 10/7/25 at 530 pm. I ordered online and after waiting a couple mins in front with no interaction.. I got my food it was hot. I was surprised. The fries was hot. I was amazed. This is the best McDonald's I had. I will visit again to see if that's the way they roll or I got lucky. Good job manager and crew
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Vanessa Iglesias
Sep 29, 2025
1.0
We were racially judged as hispanic/white girls. We were talked to rudely and they couldn't even get our order right. I would not come back. I was with my two little girls and it didn't feel like a safe environment for them. And they were giggling and gossiping the entire time. We waited at least 30 minutes for our food. Would not go back at all. If I could give 0 stars I would.
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Jay Schimke
Sep 13, 2025
5.0
The drive-thru was busy so I decided to go in, I’m glad I did. The kiosks were full and an employee immediately asked to take my order. She was so nice. I sat down and was amazed at how nice and clean the restaurant was. She brought out some food to another customer and she said my quarter pounder would be right up. When she brought it out, she was just so nice, I appreciate the good attitude and the friendly service. My food was delicious and I will be eating here again.