Wendy's

3.6
561 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4070 Airline Parkway, Chantilly, VA
20151, United States

Hours

Reviews

3.6
561 reviews
5 stars
207
4 stars
140
3 stars
91
2 stars
38
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted rude and unprofessional staff behavior, with several customers expressing frustration over poor service.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and lack of attention to detail.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and food handling practices.

Speed of Service

Customers frequently noted slow service, particularly during peak hours, with long wait times for orders.
  • VH
    Vincent Hudson
    Nov 16, 2025
    4.0
    Quick fast food. They offer a Apple Walnut salad that's Good if you want to avoid the fried stuff. Healthier for you anyway.
  • SA
    Simren Ahluwalia
    Nov 11, 2025
    1.0
    Start by saying this location is ice cold! No one could even sit in the dinning area. I ordered a meal and asked for the sauce to be removed which they happily did with no charged removed but at the end when I asked for sauce with my food they said they charge 53 cents for any sauce. Absolutely ridiculous. Not about the money but about the principle. No other Wendy’s does this. Not my normal location will not be returning.
  • MV
    Michael Vanstone
    Nov 10, 2025
    5.0
    Best Wendeys in America!
  • KH
    Ken Halstead
    Oct 21, 2025
    1.0
    Food is cold, delivered from the window. Got home, the burger was wrong. The Indian on the drive-in was yelling so much he couldn't hear my order, and he was not using the screen to show me what he was placing as my order.
  • BW
    Brad Wilson
    Oct 18, 2025
    3.0
    Fries were old and Luke warm, sandwich seemed thrown together. The chocolate chip cookie was the best part. I went about 40 mins before closing and there was noone behind me and only 1 person before me in the drive through.

Frequently Asked Questions About Wendy's

Is South Riding Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.