Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted rude and unprofessional staff behavior, with several customers expressing frustration over poor service.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and lack of attention to detail.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and food handling practices.
Speed of Service
Customers frequently noted slow service, particularly during peak hours, with long wait times for orders.
VH
Vincent Hudson
Nov 16, 2025
4.0
Quick fast food. They offer a Apple Walnut salad that's Good if you want to avoid the fried stuff. Healthier for you anyway.
SA
Simren Ahluwalia
Nov 11, 2025
1.0
Start by saying this location is ice cold! No one could even sit in the dinning area. I ordered a meal and asked for the sauce to be removed which they happily did with no charged removed but at the end when I asked for sauce with my food they said they charge 53 cents for any sauce. Absolutely ridiculous. Not about the money but about the principle. No other Wendy’s does this. Not my normal location will not be returning.
MV
Michael Vanstone
Nov 10, 2025
5.0
Best Wendeys in America!
KH
Ken Halstead
Oct 21, 2025
1.0
Food is cold, delivered from the window. Got home, the burger was wrong. The Indian on the drive-in was yelling so much he couldn't hear my order, and he was not using the screen to show me what he was placing as my order.
BW
Brad Wilson
Oct 18, 2025
3.0
Fries were old and Luke warm, sandwich seemed thrown together. The chocolate chip cookie was the best part. I went about 40 mins before closing and there was noone behind me and only 1 person before me in the drive through.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chantilly, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chantilly, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (703) 961-8692.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does South Riding Wendy’s serve breakfast?
Yes, this Wendy’s location in Chantilly, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Chantilly, VA?
The drive-thru is open daily from 6:30 AM to 11:00 PM.
Does this Wendy's location offer dine-in, drive-thru, and delivery options?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
How can I place an order for pickup or delivery from this Wendy's?
You can order via the Wendy's app or visit order.wendys.com to place your order for pickup or delivery.
Is Wendy's open for breakfast at this location in Chantilly?
Yes, this Wendy's serves breakfast including various combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Airline Parkway?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Customer Care live chat, call 888-624-8140, complete the customer satisfaction survey online, or call the location directly at (703) 961-8692.
Are Wendy's gift cards available at this Chantilly location?
Yes, gift cards are available in-restaurant, at various retailers, and online through the official Wendy's gift card portal.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby dining options include Paisano's Pizza for Italian and pizza, Shimizu for sushi, King Pollo of Chantilly for Peruvian chicken, El Fresco Mexican Grill, Pho 98 for Vietnamese cuisine, Cheng’s Asian House for Chinese food, and Subway for sandwiches.
Are there any nearby gyms or fitness centers close to Wendy's?
Yes, nearby fitness centers include UFC Gym, iLoveKickboxing - Chantilly, and KickHouse, offering various martial arts and fitness programs.
What are some nearby service or retail locations customers can visit when at Wendy's?
Nearby services include Bullion & Diamond and Fairfax Diamond Buyer for jewelry, Sandy's Beauty Salon and Barber, Rosy’s Ultimate Salon, Sun Cuts Hair Salon, and CleanMart dry cleaning and laundromat. There is also a CoinFlip Bitcoin ATM and 7-Eleven convenience stores nearby.