Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
563 reviews
5 stars
208
4 stars
140
3 stars
92
2 stars
38
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and dismissive staff, with several customers expressing frustration over poor service and lack of professionalism.
Food Quality
Many customers reported receiving cold or incorrect food orders, with complaints about stale fries and improperly prepared items.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow, unorganized, and for staff rushing customers, leading to order mistakes.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions, including dirty bathrooms and poorly maintained facilities.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed their meals, indicating that experiences can vary.
- PBPavlita BerriosDec 20, 20251.0I understand drive thru gotta be fast but at least let a person look at the menu quick and choose. Lady at the drive thru always pushing saying she don’t understand and I know she understands when I say I’m looking at the menu and she talks in an unpleasant tone like yelling angry. It’s not the first that lady has been rude I’m just getting tired of her being rude.
- MUMo U.Dec 14, 20251.0The drive through system is so old and unmaintained that I could barely hear the worker and she could barely hear me. She got my drink order wrong but unfortunately I didn't notice until I had driven away. My burger was cold even though I tried to eat it in the car right after I left. So it was already cold when it was given to me. Very disappointed.
- IRImran RashidDec 1, 20255.0Vvvgood
- VHVincent HudsonNov 16, 20254.0Quick fast food. They offer a Apple Walnut salad that's Good if you want to avoid the fried stuff. Healthier for you anyway.
- SASimren AhluwaliaNov 11, 20251.0Start by saying this location is ice cold! No one could even sit in the dinning area. I ordered a meal and asked for the sauce to be removed which they happily did with no charged removed but at the end when I asked for sauce with my food they said they charge 53 cents for any sauce. Absolutely ridiculous. Not about the money but about the principle. No other Wendy’s does this. Not my normal location will not be returning.
Frequently Asked Questions About Wendy's
Is South Riding Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Chantilly, VA?
The drive-thru is open daily from 6:30 AM to 11:00 PM.
Does this Wendy's location offer dine-in, drive-thru, and delivery options?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
How can I place an order for pickup or delivery from this Wendy's?
You can order via the Wendy's app or visit order.wendys.com to place your order for pickup or delivery.
Is Wendy's open for breakfast at this location in Chantilly?
Yes, this Wendy's serves breakfast including various combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on Airline Parkway?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Customer Care live chat, call 888-624-8140, complete the customer satisfaction survey online, or call the location directly at (703) 961-8692.
Are Wendy's gift cards available at this Chantilly location?
Yes, gift cards are available in-restaurant, at various retailers, and online through the official Wendy's gift card portal.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby dining options include Paisano's Pizza for Italian and pizza, Shimizu for sushi, King Pollo of Chantilly for Peruvian chicken, El Fresco Mexican Grill, Pho 98 for Vietnamese cuisine, Cheng’s Asian House for Chinese food, and Subway for sandwiches.
Are there any nearby gyms or fitness centers close to Wendy's?
Yes, nearby fitness centers include UFC Gym, iLoveKickboxing - Chantilly, and KickHouse, offering various martial arts and fitness programs.
What are some nearby service or retail locations customers can visit when at Wendy's?
Nearby services include Bullion & Diamond and Fairfax Diamond Buyer for jewelry, Sandy's Beauty Salon and Barber, Rosy’s Ultimate Salon, Sun Cuts Hair Salon, and CleanMart dry cleaning and laundromat. There is also a CoinFlip Bitcoin ATM and 7-Eleven convenience stores nearby.