Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
513 reviews
5 stars
207
4 stars
106
3 stars
76
2 stars
41
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often making mistakes with orders.
Food Quality
Many customers reported receiving cold or improperly prepared food, with several instances of missing items from orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including reports of flies and a dirty dining area.
Mobile Ordering Issues
Customers frequently expressed frustration with the mobile ordering system, citing long wait times and incorrect orders.
Positive Staff Experiences
A few reviews praised specific staff members for their helpfulness and friendliness, indicating that there are some employees who provide good service.
- MFMatt FischDec 11, 20252.0The lady was rude and took forever to bring me my food. She made me wait on the other side of the street instead of waiting at the drive thru window.
- JCJohn CallowayNov 15, 20253.0Laura was offensive
- WNWendy NavarroOct 14, 20251.0It’s a bad service I ordered a chili with cheese and onion and they don’t put me anything else those they don’t put me crackers and I asked for ranch they told me the ranch it goes one dollar
- RTRasheeda TateSep 3, 20251.0If I could give this place zero stars, I would. The manager was in the drive-through window and he was so rude he needs retraining because he definitely doesn’t know how to run a shift or the store and the food was disgusting I will never eat at this location again.
- JFJack FlemingSep 1, 20251.0It is really hard to screw up Wendy's but that is what this location is. Fire the whole staff. Filthy eating area inside. Manager had his child camped out in dining room playing games and being loud disturbing other patrons. No music was playing. Staff think it is appropriate to venture into the dining area and argue in spanish with other co-workers taking a break and also eating. Wife and I spent the morning on the toilet and she reminded me it horrible what these so called workers did to this store. We spent $30 dollars to get stomach cramps and diarrhea. Keep driving, do not stop here. Make them close this location and fire the whole staff who have no business in food service. Disgusting!
Frequently Asked Questions About Wendy's
Is Chantilly Ii Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's Chantilly II?
The drive-through at Wendy's Chantilly II is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's location at 14445 Brookfield Tower Dr in Chantilly, VA currently open?
Yes, this Wendy's is open and committed to serving customers every day.
Does Wendy's Chantilly II offer delivery services?
Yes, delivery is available where offered. You can check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
How can I apply for a job at the Wendy's in Chantilly, VA?
To check for job openings, visit the Wendy's Careers page, enter Chantilly, VA, and search for available positions at this location or nearby.
What payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's Chantilly II serve breakfast?
Yes, this location serves breakfast with options like combos, sandwiches, coffee, and sides available via the app or website.
Where can I find Wendy's menu pricing and nutritional info for this location?
Menu pricing and nutrition details can be found on the Wendy's app or website after selecting this Chantilly location.
What are some nearby restaurants to Wendy's Chantilly II?
Nearby restaurants include McDonald's, Burger King, Taco Bell, Hooters, Señor Ramon Taqueria, and Pizza Boli's, offering a variety of fast food and dining options.
Are there coffee shops near Wendy's in Chantilly?
Yes, Starbucks and APlus at Sunoco are nearby coffee shops, great for grabbing a coffee before or after your meal at Wendy's.
What other amenities or services are located near Wendy's Chantilly II?
Near Wendy's, you can find MJ Nail and Spa for beauty services, Any Lab Test Now for medical testing, and Citizens Bank for banking needs.