Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
511 reviews
5 stars
207
4 stars
105
3 stars
76
2 stars
40
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many expressing dissatisfaction with the service received.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with food preparation cleanliness.
Food Quality
Feedback indicated that food was often served cold or stale, with some customers experiencing food safety concerns.
Customer Support
While some employees were praised for their helpfulness, many reviews indicated a lack of proper customer service training among staff.
- JCJohn CallowayNov 15, 20253.0Laura was offensive
- WNWendy NavarroOct 14, 20251.0It’s a bad service I ordered a chili with cheese and onion and they don’t put me anything else those they don’t put me crackers and I asked for ranch they told me the ranch it goes one dollar
- RTRasheeda TateSep 3, 20251.0If I could give this place zero stars, I would. The manager was in the drive-through window and he was so rude he needs retraining because he definitely doesn’t know how to run a shift or the store and the food was disgusting I will never eat at this location again.
- JFJack FlemingSep 1, 20251.0It is really hard to screw up Wendy's but that is what this location is. Fire the whole staff. Filthy eating area inside. Manager had his child camped out in dining room playing games and being loud disturbing other patrons. No music was playing. Staff think it is appropriate to venture into the dining area and argue in spanish with other co-workers taking a break and also eating. Wife and I spent the morning on the toilet and she reminded me it horrible what these so called workers did to this store. We spent $30 dollars to get stomach cramps and diarrhea. Keep driving, do not stop here. Make them close this location and fire the whole staff who have no business in food service. Disgusting!
- JCJohn ChoiAug 2, 20251.0Don't order chicken nuggets here. They'll give you less than what you ordered. They often mix up your orders.
Frequently Asked Questions About Wendy's
Is Chantilly Ii Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chantilly, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chantilly, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (703) 802-9331.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chantilly Ii Wendy’s serve breakfast?
Yes, this Wendy’s location in Chantilly, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's Chantilly II?
The drive-through at Wendy's Chantilly II is open daily from 6:30 AM to 1:00 AM.
Is the Wendy's location at 14445 Brookfield Tower Dr in Chantilly, VA currently open?
Yes, this Wendy's is open and committed to serving customers every day.
Does Wendy's Chantilly II offer delivery services?
Yes, delivery is available where offered. You can check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
How can I apply for a job at the Wendy's in Chantilly, VA?
To check for job openings, visit the Wendy's Careers page, enter Chantilly, VA, and search for available positions at this location or nearby.
What payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Wendy's Chantilly II serve breakfast?
Yes, this location serves breakfast with options like combos, sandwiches, coffee, and sides available via the app or website.
Where can I find Wendy's menu pricing and nutritional info for this location?
Menu pricing and nutrition details can be found on the Wendy's app or website after selecting this Chantilly location.
What are some nearby restaurants to Wendy's Chantilly II?
Nearby restaurants include McDonald's, Burger King, Taco Bell, Hooters, Señor Ramon Taqueria, and Pizza Boli's, offering a variety of fast food and dining options.
Are there coffee shops near Wendy's in Chantilly?
Yes, Starbucks and APlus at Sunoco are nearby coffee shops, great for grabbing a coffee before or after your meal at Wendy's.
What other amenities or services are located near Wendy's Chantilly II?
Near Wendy's, you can find MJ Nail and Spa for beauty services, Any Lab Test Now for medical testing, and Citizens Bank for banking needs.