Wayback Burgers

3.4
167 reviews

About

Burger JointAmerican RestaurantFast Food Restaurant
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Location

Wayback Burgers
13938 Lee Jackson Memorial Highway, Chantilly, VA
20151, United States

Hours

Reviews

3.4
167 reviews
5 stars
72
4 stars
18
3 stars
16
2 stars
19
1 star
42
  • DB
    Danielle Banks
    Feb 12, 2025
    1.0
    Absolutely horrible experience. I placed an order to be picked up on 1/27, and as I arrived at the store, they told me they had to close and my order would be cancelled. It has been almost a month later and I still have not received a refund or ANY CONTACT from the store. My order was over $200. If anyone has any tips on how to get in contact with anyone, please let me know. I’ve also reached out to corporate and Yelp with no luck.
  • RG
    Ricky Grant
    Jan 16, 2025
    4.0
    The food Wayback burgers was fantastic! I had a bacon, bourbon burger and onion rings! It was a Saturday afternoon. Not really crowded and the service was extra slow at the time, I will definitely go back for another try and see if the service is better... Stay tuned
  • OH
    OGUN HEPOREN
    Nov 20, 2024
    3.0
    Good burgers but poor customer service and not a clean place.
  • SK
    Safwan Khan
    Sep 27, 2024
    1.0
    I recently visited Wayback Burgers and was thoroughly disappointed by the service. I arrived around 8 PM, expecting a normal dining experience before their closing time of 9 PM, but what I encountered was far from acceptable. The staff seemed completely disengaged, spending more time on their phones or standing around rather than attending to the growing number of customers placing orders. The situation grew worse as customers, frustrated with the long wait times, began requesting refunds. Despite this, the staff showed little urgency to resolve the delays, continuing to fulfill orders past closing, stretching until around 9:35 PM. It was clear the workers had no motivation to provide timely service, and many customers were visibly upset. It’s evident that Wayback Burgers is in desperate need of new employees who understand customer service and can efficiently manage orders. If management doesn’t address these issues soon, they risk losing more customers.
  • CK
    Chris Kim
    Aug 25, 2024
    1.0
    Terrible It took 28 mins to get a burger Also atmosphere is really bad Few high school kids behind counter really dont care

Frequently Asked Questions About Wayback Burgers

What type of food does Wayback Burgers in Chantilly, VA serve?

Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.

What are the operating hours for Wayback Burgers in Chantilly?

Wayback Burgers is currently closed all days of the week.