Absolutely horrible experience. I placed an order to be picked up on 1/27, and as I arrived at the store, they told me they had to close and my order would be cancelled. It has been almost a month later and I still have not received a refund or ANY CONTACT from the store. My order was over $200. If anyone has any tips on how to get in contact with anyone, please let me know. I’ve also reached out to corporate and Yelp with no luck.
RG
Ricky Grant
Jan 16, 2025
4.0
The food Wayback burgers was fantastic! I had a bacon, bourbon burger and onion rings! It was a Saturday afternoon. Not really crowded and the service was extra slow at the time, I will definitely go back for another try and see if the service is better... Stay tuned
OH
OGUN HEPOREN
Nov 20, 2024
3.0
Good burgers but poor customer service and not a clean place.
SK
Safwan Khan
Sep 27, 2024
1.0
I recently visited Wayback Burgers and was thoroughly disappointed by the service. I arrived around 8 PM, expecting a normal dining experience before their closing time of 9 PM, but what I encountered was far from acceptable. The staff seemed completely disengaged, spending more time on their phones or standing around rather than attending to the growing number of customers placing orders.
The situation grew worse as customers, frustrated with the long wait times, began requesting refunds. Despite this, the staff showed little urgency to resolve the delays, continuing to fulfill orders past closing, stretching until around 9:35 PM. It was clear the workers had no motivation to provide timely service, and many customers were visibly upset.
It’s evident that Wayback Burgers is in desperate need of new employees who understand customer service and can efficiently manage orders. If management doesn’t address these issues soon, they risk losing more customers.
CK
Chris Kim
Aug 25, 2024
1.0
Terrible
It took 28 mins to get a burger
Also atmosphere is really bad
Few high school kids behind counter really dont care
What type of food does Wayback Burgers in Chantilly, VA serve?
Wayback Burgers is a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.
What are the operating hours for Wayback Burgers in Chantilly?
Wayback Burgers is currently closed all days of the week.
How can I contact Wayback Burgers in Chantilly?
You can reach Wayback Burgers by phone at +1 703-649-0225 or email f241@waybackusa.com.
Does Wayback Burgers accept credit card payments?
Yes, Wayback Burgers accepts American Express, Discover, Mastercard, and Visa, as well as cash payments.
Where is Wayback Burgers in Chantilly located?
Wayback Burgers is located at 13938 Lee Jackson Memorial Highway, Chantilly, VA 20151, United States.
Where can I view the Wayback Burgers menu or order online?
You can view the menu at https://waybackburgers.com/menu/ and place orders online at https://order.waybackburgers.com/.
Are there other dining options near Wayback Burgers in Chantilly?
Yes, nearby dining options include Sheesh Grill (Middle Eastern cuisine), Virginia ABC liquor store with fast food, Milwaukee Frozen Custard for desserts, Subway sandwich shop, Pho Bac Of Chantilly (Vietnamese and Chinese cuisine), Charcoal Chicken Restaurant, OTANI Japanese Steak & Seafood, Jerry's Subs and Pizza, Noodles & Company, and China Cafe.
What nearby retail stores can Wayback Burgers customers visit in Chantilly?
Customers can visit nearby retail stores like GNC for vitamins and supplements, AVAIL Vapor for e-cigarettes, Leslie's Pool Supplies, CORT Furniture Outlet, The Tile Shop for home decor, and Redbox for rentals.
What wellness or service businesses are close to Wayback Burgers?
Nearby wellness and service options include Chantilly Smiles dental office, US Taekwondo College, Brazilian Jiu-Jitsu Business Finder, The Barber Shop & Co., Pretiff Nail Bar, Nova Prime Physical Therapy, Wells Fargo Bank, Navy Federal Credit Union ATM, and PostalAnnex shipping services.
How can I stay updated or connect with Wayback Burgers online?
You can follow Wayback Burgers on Facebook at https://www.facebook.com/103638651829980, on Instagram @waybackburgers, and on Twitter @waybackburgers.