Pupatella

4.5
396 reviews

About

Pizza Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Pupatella
13619 Lee Jackson Memorial Hwy Service Rd, Chantilly, VA
20151, United States

Hours

Reviews

4.5
396 reviews
5 stars
321
4 stars
28
3 stars
8
2 stars
15
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the delicious, authentic Neapolitan pizza and fresh ingredients, with many noting it as the best in the area.

Service Excellence

Service received high marks, particularly highlighting staff members like Christian and Zack for their attentiveness and friendliness.

Family-Friendly Atmosphere

The restaurant is noted for being accommodating to families, with staff engaging well with children and creating a welcoming environment.

Inconsistent Experiences

Some customers reported issues with food temperature and service delays, indicating a need for consistency in quality and service.

Pricing Concerns

A few reviews mentioned dissatisfaction with pricing relative to portion sizes and overall value.
  • TS
    Tim Shouman
    Jan 3, 2026
    1.0
    Ordered from Pupatella for the first time and was very dissapointed. Soggy pizza. I was expecting more of a crunchy crust.. Mushrooms were decent. Wont order again.
  • TH
    Tom Haase,jr
    Dec 28, 2025
    2.0
    We had pizza its ok , we tried the Nonna's Meatballs no flavor and didn't taste homemade either just more like frozen ,we tried the Arancini With Sausage would never try that again it was a waste and no flavor and we had Garlic Zeppole Balls that was the only thing that was descent except for the sauce that no flavor, they put out salt and pepper on the tables but do not offer oregano or garlic seasoning these dishes just didn't have ANY FLAVOR AT ALL
  • AP
    Ayshah Price
    Dec 23, 2025
    5.0
    Thank you very much for the new experience! I enjoyed my homemade neopoloton mushroom pizza and wine.
  • NB
    Nick Byrnes
    Dec 20, 2025
    5.0
    Perfect for a work lunch. Quick, lots of options, and very tasty. Perfect crust. Fair pricing. Will definitely be back!
  • KR
    Kaio Rafael
    Dec 20, 2025
    5.0
    By far is the best pizza one can have. They have great dough, really Italian. This is the place to a healthy and great pizza. Got Anchovies and another one with Mushroom. Really fresh mozzarella.