Pupatella

4.5
377 reviews

About

Pizza Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Pupatella
13619 Lee Jackson Memorial Hwy Service Rd, Chantilly, VA
20151, United States

Hours

Reviews

4.5
377 reviews
5 stars
306
4 stars
27
3 stars
8
2 stars
14
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the attentive and friendly service from staff members like Christian, Kenya, and Zack.

Food Quality

The pizza and other menu items received high marks for being delicious, fresh, and authentic, with many customers highlighting the Neapolitan style.

Family-Friendly

The restaurant is noted for being accommodating to families, with staff engaging well with children and providing a welcoming atmosphere.

Atmosphere

The casual and inviting environment was appreciated, making it a great spot for family meals or casual dining.

Value for Money

While many found the food to be excellent, some customers felt the prices were high relative to portion sizes or service experiences.
  • AA
    Armani
    Nov 16, 2025
    5.0
    Delicious, authentic, affordable Neopolitan pizza. Eating this pizza took me back to Italy. Great service too!
  • MS
    Marta SD
    Nov 14, 2025
    4.0
    Great food. Pizza chefs wear fedoras! Kind staff spoiled my special needs daughter with pizza stickers & a magic trick that resulted in a special treat. Very sweet.
  • KS
    Katie Shmidt
    Nov 11, 2025
    1.0
    Tried to stop by here a 4 times over the past month and change, but they seem to close earlier than the posted times. Maybe one of these times they will stay open till 9 on the weekdays I’m out there. Heard good things. Might goto the Alexandria location since it’s by me
  • JE
    Javier Espinoza
    Oct 30, 2025
    2.0
    I love neapolitan style pizza, I had such high hopes for this place but it disappointed me terribly. We ordered the ragu pizza and it was lukewarm, borderline cold. A pizza coming right out of the oven should be steaming hot, If i had to guess , they put the sauce cold on the pizza followed by the fridge temperature burrata on top. It was so salty I couldn't finish it, I cant believe they put this in the menu. The fritter appetizers were ok. We were the only people on the restaurant by the way. I'll probably give them another chance with the traditional pizzas.
  • SC
    Sasha Carnegie
    Oct 24, 2025
    5.0
    Christian was amazing! He was so welcoming and attentive & validated all of my food purchases! He engaged with us and was so awesome. We are big fans of pupatella and Christian and we will be returning back to this location!!