McDonald's

3.6
1236 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4424 Brookfield Corporate Dr, Chantilly, VA
20151, United States

Hours

Reviews

3.6
1,236 reviews
5 stars
464
4 stars
305
3 stars
190
2 stars
72
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, with dirty tables and concerns about kitchen hygiene.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers expressing frustration over not receiving what they paid for.

Food Quality

Several customers noted that food was often cold, poorly prepared, or not as expected, leading to dissatisfaction.

Staff Competence

Concerns were raised about language barriers and staff training, affecting communication and service quality.
  • AA
    A
    Dec 25, 2025
    1.0
    Mal servisios ai por parte del jefe de ai nose porque no ponen jefes que si quieren trabajar yano regreso ai jamás
  • SM
    Sivakumar Mukesh
    Dec 13, 2025
    1.0
    Not a good experience we had..
  • MB
    mari baker
    Dec 6, 2025
    1.0
    they laughed in my face, shut the door on me, got my order wrong TWICE, i had to spin back twice to get my food where they actually laughed at me trying to pick up my food. then when i got it i had no straw but ok whatever. then i tried my drink and it was not what i ordered. they literally played in my face and i have a feeling it was definitely intentional.
  • ST
    Samson Taban
    Dec 3, 2025
    4.0
    Cold fries. Service is exceptional but missed requests on added sauce requests on burgers/ sandwiches that I was willing to pay for. They are usually generous and give the customer what they ordered.
  • NJ
    Nick Jovanelly
    Nov 28, 2025
    1.0
    The $6 meal deal is great until you get all the way home and discovered two of your four piece McNugget packs are missing. That’s half the nuggets due in our order. They weren’t even busy, we were the only people in the drive-through line so that’s not an excuse they can use. Gotta do better.

Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 4424 Brookfield Corporate Dr, Chantilly?

The McDonald's is open from 6:00 AM to 11:00 PM Monday through Friday and Sunday, with 24-hour service on Saturdays.

Does this McDonald's location offer drive-thru service? What are the hours?

Yes, this McDonald's offers drive-thru service. Hours are 4:30 AM to 1:00 AM Monday to Wednesday, extended to 2:00 AM on Thursday, until 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.