Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor customer service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Quality
Food quality was inconsistent, with complaints about cold, undercooked, or poorly made items.
Drive-Thru Efficiency
The drive-thru service was often described as slow and inefficient, with customers waiting excessively.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
NC
Nancy Cutlip
Jan 3, 2026
2.0
After a 18 min wait to order,15 to wait aside for a happy meal and 1 order of fries,we get cold food.STOP !
BM
Brandy Malachowsky
Jan 3, 2026
5.0
This location has really upped their iced vanilla latte game. It’s my first choice to go to get one!
OD
Oh Dezoh
Jan 2, 2026
1.0
They don’t even deserve the one star rating. They can’t get an order right make sure your food is in the bag before you go bunch of young people that don’t know how to manage a business nor pay attention to what’s on their screen and how to make seems to me like the management in this establishment is lacking in several areas would not recommend going here
JM
John McClanahan
Dec 18, 2025
1.0
Horrible customer service, foods hardly warm, fries soggy, drive through is very slow. Didn’t even get to the window and the rude lady was telling me to pull to a spot and practically swinging my drink out the window and then slams window in my face.
SM
Seth McVey
Dec 12, 2025
1.0
I order from this McDonald's 3-4 times a week and their service and quality is so low. I will be writing 1 star reviews every time until something is done about this establishment operating so poorly.
Today's issue: my coworker goes to pick up our order every time we order from here. So much so they typically know the name of the second order by the time he mentions his. Today they had him the drive-thru waiting spot for over 30 minutes waiting on my order. Twice he had to stop employees bringing out other orders asking where the second order was. He eventually had to call and they were completely unaware he had two orders to pick up... yet at the window they confirmed both orders to my coworker two times and two outside employees apparently went inside to check on it as well. This place needs some serious management re-evaluation especially with their drive- thru because this is not how a "fast-food" restaurant should operate. I've yet to open the order I finally received over an hour after ordering, so cannot relay whether or not they got the order right (they usually dont) oh and be warned ordering sauces, they seemingly refuse to include those in my experience. I'll see you all for the next review within a few days, I'm sure.
UPDATE: The order was wrong, who would've guessed.
What are the regular opening hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to midnight, except on Sunday when it opens at 5:00 AM and closes at midnight.
What are the delivery hours for this McDonald's?
Delivery service is available Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
Does this McDonald's have a drive-thru and what are its hours?
Yes, the McDonald's offers drive-thru service every day from 5:00 AM until midnight.
What pickup options are available at this McDonald's?
This location offers curbside pickup service for customer convenience.
How can I order McDonald's food online for delivery or pickup?
You can order through the McDonald's website or use the McDonald's mobile app available on iOS and Android for easy ordering and delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any rewards or mobile offers available at this McDonald's?
Yes, McDonald's offers MyMcDonald’s Rewards where you can earn points for free food, along with mobile offers and mobile ordering.
Which fast food restaurants are located near this McDonald's?
Nearby fast food options include another McDonald's location and Wendy's, both offering quick burger meals.
What nearby dining options are available if I want to try something other than McDonald's?
Close to this McDonald's you can visit Culture Grill and Cantina or La Fiesta Mexican Grill for Mexican cuisine, Bob Evans for American food, and Joe's Pizza & Subs for Italian dishes.
What local amenities are near this McDonald's that could be useful during your visit?
Nearby amenities include Sam's Club for wholesale shopping, BB&T ATM and Truist bank for financial services, Anytime Fitness gym for workouts, and Lowe's Home Improvement store for home needs.