Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
679 reviews
5 stars
266
4 stars
145
3 stars
120
2 stars
45
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and disorganization.
Food Consistency
Food quality is inconsistent, with many complaints about cold or poorly prepared items, particularly fries and Big Macs.
Order Accuracy
Numerous reviews indicate frequent issues with incorrect orders, leading to customer frustration.
Cleanliness
Some customers noted cleanliness in the dining area and bathrooms, while others reported unsanitary conditions.
Management Issues
Several reviews highlight poor management practices, including unprofessional behavior and lack of accountability.
- SWsharon wolfeNov 4, 20255.0Very clean. Staff is excellent. Shout out to my favorite staff members, Matthew(manager) and Mary! Keep up the good work!
- DTDerryl TillmanNov 2, 20255.0No long waits
- MDMichael DyerOct 24, 20251.0I don’t know how many times I pay for a sandwich and have too be at work get too work and the food is t right I paid extra for the mc griddle bread and never get it this is two mornings straight there was no one there so it’s not like they were busy and the big guy running the drive threw is rude and very disrespectful. Never says have a good morning after you do too him or your welcome when you say thank you his pants always falling and his belly showing. I will not be going there unless it’s the day shift for now on.
- LHLinda HallSep 25, 20253.0I want say the it's ashame that the Big Mac sandwich has to taste terrible! The sauce is terrible tasting does not taste like it used too! No even close! They have a special on the Big Mac meal now for $8 no good! Not the price but the taste not good! Need to change the original sauce back!
- MKmichael kaplishSep 24, 20253.0Not happy with there service.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 201 S Washington Hwy, Ashland, VA?
McDonald's is open every day from 5:00 AM to midnight.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM until midnight.
Can I order food for delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:00 PM. You can order online via their delivery URL.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is offered as part of their pickup and delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I download the McDonald's app for convenient ordering?
You can download the McDonald's app on iOS from the Apple App Store or on Android via Google Play Store.
What kind of services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby automotive services close to this McDonald's?
Yes, nearby automotive services include Ashland Auto Center, Ashland Garage, Ferber's Tire & Auto Service, AutoZone, Blaine's Auto Service, Carquest Auto Parts, O'Reilly Auto Parts, and Tuffy Tire & Auto Service Center, making it convenient to combine errands or get your vehicle serviced while visiting.
What other dining options are near this McDonald's?
Nearby dining options include Captain D's for seafood, Anthony's Pizza and Wise Guys Pizza for pizza lovers, Los Regios Food Truck for tacos, Pepicelli's Pizza for Italian cuisine, Five Guys for American fast food, and Chipotle Mexican Grill for Tex-Mex dishes. These offer a variety of food choices to explore before or after your McDonald's visit.
Are there any nearby hotels or accommodations close to McDonald's for travelers?
Yes, Hampton Inn Richmond-North/Ashland and Hampton by Hilton are nearby hotels which are convenient for travelers planning to stay overnight near McDonald's.