McDonald's

3.5
1808 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
103 S Carter Rd, Ashland, VA
23005, United States

Hours

Reviews

3.5
1,808 reviews
5 stars
632
4 stars
414
3 stars
347
2 stars
140
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly interactions while others faced rude or unhelpful staff.

Food Quality

There were mixed reviews on food quality, with some customers receiving hot and fresh meals, while others reported cold, stale, or incorrect orders.

Cleanliness

The cleanliness of the location received positive feedback, particularly regarding the bathrooms and dining area.

Speed of Service

Many customers noted slow service times, especially in the drive-thru, with some waiting excessively for their orders.
  • DN
    Dave Noble
    4 days ago
    3.0
    Cold, expensive food, but nice staff. First time to McDonald's in about 6-7 years and it will be my last. Too many better options.
  • EF
    Evie F
    Dec 31, 2025
    1.0
    We ordered a happy meal on the app for our child. When we got to the drive thru someone said they would be with us in and minute and then never came back. We parked and went in and no one was there to help. The team member that eventually came out said she had been there since 5:30 and had kids at home waiting for her. I told her I just wanted me food and then several people came from somewhere in the back. When I finally got my food the fries were old and cold. This was the worst experience I have ever had at a McDonald’s restaurant. Do better!
  • AC
    Adrienne Coleman
    Dec 17, 2025
    5.0
    Good clean orderly environment 👌🏼
  • JS
    Julie Sturt
    Dec 7, 2025
    1.0
    I wouldn't chance it.
  • JS
    J. Smith
    Dec 2, 2025
    5.0
    Fast friendly service. I used drive thru. Outside area clean.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 103 S Carter Rd, Ashland, VA?

McDonald's is open daily from 5:30 AM to 11:00 PM.

When is the McDonald's drive-thru open?

The drive-thru is open every day from 5:00 AM to midnight.