Many customers praised the Neapolitan-style pizza for its authentic taste and quality ingredients, though some reported issues with soggy or undercooked pizzas.
Service Experience
Service received mixed reviews; while some customers highlighted friendly and attentive staff, others experienced disorganization and poor customer service.
Atmosphere
The restaurant's atmosphere was generally described as charming and family-friendly, but several reviews noted issues with noise levels and uncomfortable temperatures.
Delivery Issues
Multiple customers reported problems with delivery, including late, cold, or incorrect orders, suggesting a need for improvement in this area.
Value for Money
While many found the pizza delicious, some felt the prices were high relative to the quality, particularly when issues with food preparation were noted.
EP
Eric Petrus
Nov 8, 2025
1.0
We got pizza delivered. Not a good idea. Late and cold and limp. I was looking forward to it but now I wish I would have eaten a peanut butter sandwich.
WW
Who
Nov 5, 2025
5.0
Pupatella is such a charming spot for pizza. The crust is perfectly light and crispy, the toppings are fresh, and everything tastes authentic. The atmosphere is relaxed yet stylish, and the staff are friendly and welcoming. Definitely a place I’d return to again and again.
RN
relberwin nonys
Oct 29, 2025
5.0
A melhor pizza da região
FA
Fahad Ahmed
Oct 19, 2025
1.0
Terrible customer service 2 white girl at Sunday they don’t care about customer they are just busy on their own.horrible experience
NP
Nahum Misael Romero Palacos
Sep 22, 2025
5.0
Pues me gusta por le alludan a uno a veces con inglés excelente 👌 venga y compre sus ricas pizzas 🍕 😋