Many customers reported issues with food quality, including undercooked rice, dry meat, and bland flavors, while some praised the freshness and taste of certain dishes.
Service Issues
Numerous reviews highlighted slow service, rude staff, and poor customer service experiences, although a few customers noted friendly and attentive service.
Cleanliness
Several reviews mentioned cleanliness issues, including a filthy bathroom and an unpleasant smell in the restaurant, while others praised the cleanliness of the dining area.
Value for Money
Customers expressed mixed feelings about the value for money, with some feeling the food was overpriced for the quality received, while others found the portions generous and prices fair.
Overall Experience
The overall experience varied greatly, with some customers having a fantastic time and recommending the restaurant, while others had disappointing experiences and vowed not to return.
SR
Sigma Rules
Jun 14, 2025
1.0
I really wish I could give zero stars. The food was extremely disappointing — cold, greasy, and lacking any real flavor. The staff was rude and absolutely unhelpful when I tried to address my concerns. Definitely not worth the price, and I will not be returning. Absolutely a terrible experience.
RR
Rahmatullah Rabbi
Jun 14, 2025
1.0
I rarely leave bad reviews, but my experience at Zaytoun Halal Grill was genuinely frustrating. The service was incredibly slow — we waited over 40 minutes for our food despite the place not being busy. When the food finally arrived, it was cold and lacked flavor. The chicken was dry, and the rice was undercooked. To top it off, the staff seemed uninterested and inattentive, barely acknowledging our concerns. For the price, I expected much better quality and service. I won’t be returning, and I wouldn’t recommend it to others. Plenty of better halal options out there.
DD
Dav
Jun 14, 2025
1.0
I rarely leave reviews, but this place was a huge disappointment. The service was incredibly slow, even though the place wasn’t busy. I waited over 30 minutes for my order, and when it finally arrived, the food was cold and soggy. The chicken was dry and lacked any real flavor. I also found a piece of plastic in my rice, which was just disgusting. When I brought it up to the staff, they were dismissive and didn’t even apologize properly. Definitely not worth the money. There are way better halal spots around – skip this one
MN
Mr appu Mr nobita
Jun 14, 2025
1.0
Tried Zaytoun Halal Grill for the first time and honestly, I wish I hadn’t. The food took forever to come out, and when it finally did, it was barely warm. I ordered the chicken shawarma plate, and it was dry, bland, and missing the garlic sauce I specifically asked for. The rice was overcooked and mushy, and the salad was wilted.
SA
Sumu Ahmed
Jun 14, 2025
1.0
I had high hopes for Zaytoun Halal Grill, but unfortunately, it was a major letdown. The food was bland and overcooked — the chicken was dry and the rice tasted like it had been sitting for hours. Service was incredibly slow, and the staff didn’t seem interested or attentive. The restaurant wasn’t even that busy, but we waited nearly 40 minutes for our food. On top of that, the place didn’t feel clean — sticky tables and an unpleasant smell near the entrance. Definitely not worth the hype or the price. Disappointed and won’t be returning.
Frequently Asked Questions About Zaytoun Halal Grill
What are the regular operating hours of Zaytoun Halal Grill?
Zaytoun Halal Grill is open every day from 10:00 AM to 2:00 AM.
Does Zaytoun Halal Grill offer delivery and pickup services?
Yes, Zaytoun Halal Grill offers both in-store pickup and delivery services.
Where is Zaytoun Halal Grill located?
The restaurant is located at 5418 Duke St, Alexandria, VA 22304, USA.
What types of cuisine and categories does Zaytoun Halal Grill specialize in?
Zaytoun Halal Grill specializes in Halal, Mediterranean, and Fast Food cuisines.
Where can I view the menu and place an order online for Zaytoun Halal Grill?
You can view the menu and place orders at https://zayttoun.com/menu.
What is the phone number to contact Zaytoun Halal Grill?
You can contact Zaytoun Halal Grill by phone at +1 571-444-6782.
What is the price range for dining at Zaytoun Halal Grill?
Zaytoun Halal Grill is considered to have a moderate price range (Price range TWO).
Are there other restaurant options near Zaytoun Halal Grill?
Yes, nearby options include Ajs Pizza Cheesesteak, Domino's Pizza, Reynolds Street Bar and Grill, Duke's Market Cafe, LLC, and Ldywde Fitness (restaurant).
What automotive services are close to Zaytoun Halal Grill?
Nearby automotive services include Duke Street Liberty Service Center, Sunoco Ultra Service Center, DUKE STREET SUNOCO, Landmark Auto Group, and U-Haul Neighborhood Dealer.
What nearby amenities might be useful for customers visiting Zaytoun Halal Grill?
Customers might find nearby services like Western Union for money transfers, 7-Eleven for convenience stores and ATMs, and The Mark Apartments or Modera Tempo Apartments for accommodations useful.