Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
830 reviews
5 stars
327
4 stars
200
3 stars
137
2 stars
50
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or incorrect orders, with some customers expressing disappointment in the overall meal experience.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the dining area and restrooms.
Staff Friendliness
There were mixed reviews on staff friendliness; some customers experienced excellent service, while others encountered rude and dismissive attitudes.
- COCarrie Oquinn1 day ago5.0Always my favorite fast food for a quick bite to eat. Love the strawberry lemonade
- RLRoger LawrenceJan 4, 20263.0Average Wendys
- OJOlivia JusticeDec 31, 20251.0Extremely rude over the phone!! I don't know how they are still in business with staff like that
- MMMaria McBrideDec 29, 20255.0This Wendy's location is always quick, gets my order correct, and is clean. It is my favorite location.
- JAJudy AtkinsNov 23, 20251.0Went to Wendy’s Abingdon drive thru on Cummings St today. Probably one of the worst meals I’ve ever had. I asked for #1 cheeseburger with fries and a drink. I threw most of it away. It would have taken me less time to take $11.50 out of my wallet and toss it in the trash!! All I asked for on the burger was cheese, burger, pickles, and onions. I do this for a reason! Who wants so much mayonnaise on their burger that you need a disposable bib!! Used to love Wendy’s. The drink was fine. Big deal. That will be my last meal there! David Thomas and his daughter Wendy would not be proud!
Frequently Asked Questions About Wendy's
Is 854 - 4340 499 Cummings St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru at Wendy's on Cummings Street?
The drive-thru is open from 6:00 AM to 12:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through their app or website for this location.
Can I order delivery from Wendy's at 499 Cummings Street?
Yes, delivery is available where offered. You can check availability and place orders via their app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Cummings Street?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy’s at this location for questions or feedback?
You can call the location directly at (276) 628-4751, or contact customer care through live chat or at 888-624-8140. Feedback may also be submitted via Wendy’s Customer Satisfaction Survey online.
Is dine-in available at the Wendy's on 499 Cummings Street?
Yes, dine-in service is available along with takeout, delivery, and drive-thru options.
Can I order food from Wendy’s using their mobile app?
Yes, you can order through the Wendy’s mobile app available on the App Store or via their website for this location.
What other fast-food options are nearby Wendy's at 499 Cummings Street?
Nearby fast-food restaurants include Taco Bell at 495 Cummings St, McDonald's, Hardee's, Papa John's Pizza, Pizza Hut, Captain D's, and Pal's Sudden Service.
Are there any fitness or recreation centers near Wendy's?
Yes, Anytime Fitness - Abingdon, VA is nearby if you want to combine your visit with a workout or fitness instruction.
What local amenities can customers visit around Wendy's on Cummings Street?
Customers can visit Veterans Memorial Park for leisure, Grundy National Bank and H&R Block for financial services, as well as LibertyX Bitcoin ATM and Western Union nearby for monetary transactions.