Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
826 reviews
5 stars
326
4 stars
200
3 stars
136
2 stars
50
1 star
114
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying fresh and hot meals while others received cold or improperly prepared items.
Service Issues
Numerous reviews highlighted rude and unprofessional service from staff, particularly at the drive-thru, leading to a negative customer experience.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted unsanitary conditions, particularly in the bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Staff Friendliness
While some customers found staff to be friendly and helpful, others reported a lack of courtesy and poor attitudes from employees.
- MMMLBNov 7, 20255.01st time here, passing through. Friendly front counter person Amanda. Fast service. Dining area and restrooms clean. Highly recommend. My only complaint but common everywhere is its hard to get a person into the building if you hold the 1st door & a wheelchair person can’t open door, then 2nd door both not automatic. Bring a friend if u are in a wheelchair and only have use of the one hand that u have to use to roll yourself in.
- JDJudy DuncanOct 21, 20255.0Loved it very good food.
- DMDavid MillardOct 19, 20251.0Nasty tables and bathrooms. Cold food. Nothing good about this place
- SHS HuddaSep 12, 20251.0Absolute crap service from the guy at the window. Screaming and hollering in the microphone along with several other employees. When I asked for my money back, he gave a huge attitude and the manager didn’t even apologize, she laughed and said it’s fine give it to her! LOL what a joke of a service.
- DFDrew FarrisAug 25, 20252.0Worst hamburger I've ever had at a Wendy's. Mushy, soggy, the few strands of lettuce were old and damn near transparent. Threw away after first bite.
Frequently Asked Questions About Wendy's
Is 854 - 4340 499 Cummings St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Abingdon, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Abingdon, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (276) 628-4751.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 854 - 4340 499 Cummings St Wendy’s serve breakfast?
Yes, this Wendy’s location in Abingdon, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru at Wendy's on Cummings Street?
The drive-thru is open from 6:00 AM to 12:00 AM Monday through Saturday, and from 7:00 AM to 12:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through their app or website for this location.
Can I order delivery from Wendy's at 499 Cummings Street?
Yes, delivery is available where offered. You can check availability and place orders via their app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Cummings Street?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy’s at this location for questions or feedback?
You can call the location directly at (276) 628-4751, or contact customer care through live chat or at 888-624-8140. Feedback may also be submitted via Wendy’s Customer Satisfaction Survey online.
Is dine-in available at the Wendy's on 499 Cummings Street?
Yes, dine-in service is available along with takeout, delivery, and drive-thru options.
Can I order food from Wendy’s using their mobile app?
Yes, you can order through the Wendy’s mobile app available on the App Store or via their website for this location.
What other fast-food options are nearby Wendy's at 499 Cummings Street?
Nearby fast-food restaurants include Taco Bell at 495 Cummings St, McDonald's, Hardee's, Papa John's Pizza, Pizza Hut, Captain D's, and Pal's Sudden Service.
Are there any fitness or recreation centers near Wendy's?
Yes, Anytime Fitness - Abingdon, VA is nearby if you want to combine your visit with a workout or fitness instruction.
What local amenities can customers visit around Wendy's on Cummings Street?
Customers can visit Veterans Memorial Park for leisure, Grundy National Bank and H&R Block for financial services, as well as LibertyX Bitcoin ATM and Western Union nearby for monetary transactions.