Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,471 reviews
5 stars
510
4 stars
326
3 stars
297
2 stars
122
1 star
216
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, soggy, or undercooked items.
Cleanliness
Some customers noted that the restaurant was clean and well-maintained, while others pointed out issues with bathroom cleanliness.
Friendly Staff
Despite service issues, several customers praised the friendliness and politeness of the staff.
Management Concerns
There were mentions of poor management and training, leading to repeated mistakes and dissatisfaction among customers.
- LTLea Tillman5 days ago4.0Hi! Our Hasbrowns were not cooked all the way. Atmosphere some trash on floor. Service the girl was very friendly. My egg & muffin was good. Thank you, Lea
- BMBrenda MeekNov 16, 20251.0McDonalds Just keeps getting worse in all locations. I try not to even go to McDonalds anywhere.
- SMShy McNov 12, 20251.0Giving this location a 1 star. We were on a road trip and actually came from another McDonald’s 5 minutes away because the drinks were all watered down. Come to find out, this location was watered down as well. I asked for sweet tea and the manager did not provide customer service at all. She walked away from me while I was talking and gestured inappropriately. Another employee actually assisted me very respectfully, and would love to individually rate the employee 5 stars. P.S. if you’re not from this town, DO NOT go here.
- DUDawn UngerNov 3, 20253.0Did not receive all of my order, food was cold
- RSRay SOct 25, 20251.0I went through the drive thru and the worker taking money I think his name was Dylan.. was extremely rude to me this was the 3rd time that I’ve been through and had a bad experience with this employee, I hate to complain, but the disrespect I was given was extremely terrible. The food was extremely cold, and the fry’s were soggy and unsalted. Like I said I hate to complain, but it doesn’t take much to be nice!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Abingdon, VA?
McDonald's in Abingdon, VA is open daily from 5:00 AM to 1:00 AM, except on Sundays when it opens at 6:00 AM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to 1:00 AM.
Can I get food delivery from this McDonald's?
Yes, delivery is available Monday through Saturday from 5:00 AM to 10:30 PM and Sunday from 6:00 AM to 10:30 PM via their delivery service.
What services does McDonald's offer at this location?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup.
What payment methods are accepted at McDonald's on Lee Highway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's in Abingdon, VA located?
It is located at 24482 Lee Highway, Abingdon, VA, 24211, United States.
Is there a convenient app for ordering from McDonald's?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play Store.
What nearby healthcare facilities are close to McDonald's on Lee Highway?
Nearby healthcare options include Ballad Health Medical Associates Urgent Care, Wellmont CVA Heart Institute, Wellmont Medical Associates Physical Therapy, and Wellmont Medical Associates Pulmonology and Sleep in Abingdon.
Are there other dining options near McDonald's at 24482 Lee Highway?
Yes, nearby you can find Pizza Plus Inc, Subway, Dunkin', Dunkin' Donuts, Bojangles', Dairy Queen, and Ice Cream Stop for a variety of food choices.
What nearby amenities can I visit near McDonald's on Lee Highway?
You can visit convenience stores like Dollar Tree, gas stations such as Shell and Roadrunner Market, banking at Powell Valley National Bank, and animal services at VCA Highlands Animal Hospital nearby.