Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Frequent complaints about cold, undercooked, or poorly prepared food, including soggy fries and unappetizing burgers.
Service Speed
Customers experienced long wait times in both drive-thru and in-store, with some waiting over 30 minutes for their orders.
Customer Service
Mixed reviews on staff friendliness, with some praising individual employees while others reported rude or unhelpful interactions.
Cleanliness
Concerns raised about the cleanliness of the restaurant and bathrooms, with some customers noting trash on the floor.
CL
cheyenne lorene
3 days ago
1.0
All food was cold, order took 30 minutes, and cappuccino was made wrong
KF
kristopher fulton
Dec 22, 2025
1.0
Just bad all around. Drive thru order. No issues taking order. Get to window. Realize mistake with order. They say no problem fix it. Have us park. Soda is flat. Food brought out. Entire order is wrong. Go inside. Ask about mcrib. They say i can have bbq sauce cause they are out our sauce.the employees are dancing around like idiots and yelling that they out of that sauce. Oh well. I get refund and leave. It looking like a kindergarden in their. All children and one overworked manager trying to keep it together. Wont be coming back.
TT
Tom
Dec 15, 2025
1.0
When there for lunch order two McChickens plan got them they had everything took it back they gave me 2 plain spicy McChicken took it back again waited 45 minutes never got my food I ended up just leaving
JD
Jackson Day
Dec 6, 2025
1.0
The last three times me and my fiancee have been here our order has been messed up they put pickles on her burger after asking them not to ordered an extra fry instead of apple slices in our son's happy meal and they gave us apple slices instead and then this last time they only half way wrapped my burger and the baggers dont wear gloves so Id say someone's nasty hands have touched my burger with no gloves on
JJ
Joshua
Dec 5, 2025
1.0
Had a mobile order for 2 double cheeseburgers (no pickle) and a large 10 piece nugget meal. Confirmed on my phone through the app and email. Gave my code at the order box, and pulled around to the last window, got my drink, and was asked to pull to the end of the building as they were working on my food. That's fine. 15 minutes later, I still hadn't received my food, was asked by 3 different people what I was waiting on, as if my order had disappeared or been forgotten, then was brought a bag with one burger (with pickles), a small fry, and 8 nuggets in a 10 nugget box. Even though this is the most convenient fast food place for where I work, I will absolutely never come here again. Unbelievable.
What are the regular opening hours for McDonald's in Abingdon, VA?
McDonald's in Abingdon, VA is open daily from 5:00 AM to 1:00 AM, except on Sundays when it opens at 6:00 AM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to 1:00 AM.
Can I get food delivery from this McDonald's?
Yes, delivery is available Monday through Saturday from 5:00 AM to 10:30 PM and Sunday from 6:00 AM to 10:30 PM via their delivery service.
What services does McDonald's offer at this location?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, WiFi, and Curbside Pickup.
What payment methods are accepted at McDonald's on Lee Highway?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's in Abingdon, VA located?
It is located at 24482 Lee Highway, Abingdon, VA, 24211, United States.
Is there a convenient app for ordering from McDonald's?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play Store.
What nearby healthcare facilities are close to McDonald's on Lee Highway?
Nearby healthcare options include Ballad Health Medical Associates Urgent Care, Wellmont CVA Heart Institute, Wellmont Medical Associates Physical Therapy, and Wellmont Medical Associates Pulmonology and Sleep in Abingdon.
Are there other dining options near McDonald's at 24482 Lee Highway?
Yes, nearby you can find Pizza Plus Inc, Subway, Dunkin', Dunkin' Donuts, Bojangles', Dairy Queen, and Ice Cream Stop for a variety of food choices.
What nearby amenities can I visit near McDonald's on Lee Highway?
You can visit convenience stores like Dollar Tree, gas stations such as Shell and Roadrunner Market, banking at Powell Valley National Bank, and animal services at VCA Highlands Animal Hospital nearby.