McDonald's

3.7
1567 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1105 Old Berry Dr, Abingdon, VA
24210, United States

Hours

Reviews

3.7
1,567 reviews
5 stars
579
4 stars
375
3 stars
317
2 stars
120
1 star
176

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold, undercooked, or stale items.

Customer Service

Many reviews highlighted poor customer service, including rude staff and unhelpful management.

Cleanliness

Several customers noted cleanliness issues in the dining area and bathrooms, with some describing the location as dirty.

Order Accuracy

A significant number of customers experienced problems with incorrect orders and missing items.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru and during busy times.
  • BM
    Brandon Moore
    Nov 3, 2025
    1.0
    This place is a joke. Every single time you come here after 6pm and use the mobile app, you'll be sitting outside for 20+ minutes waiting on food, with no one in the drive thru line. Then, once you get your food it's cold or so sloppy you can't eat it. But wait, there's more!! See, they tend to go ahead and mark your order off 10-15 minutes before they bring it out to give the illusion they're fulfilling their orders quickly but in reality they must be in there twiddling their thumbs.
  • TR
    Tina Richardson
    Nov 1, 2025
    1.0
    Ordered a frozen Coke and a hot fudge Sunday and there was a glob of garbage at the bottom of the cup.. was immediately called a liar... But Becca took a report.. to which I don't know if I'm going to get sick... And I talked to the manager on Monday
  • KC
    Kelli Cartwright
    Oct 26, 2025
    1.0
    Currently dealing with either food poisoning or salmonella due to eating undercooked chicken nuggets called them and they said oh well there's nothing they can do because I cannot necessarily prove that it was at this location but this location is the only place I've ate out within the past 48 hours other than that I cook and I didn't give myself this The lady on the phone was very rude about it and said there's nothing that she could do I could try to call the 1-800 number and hope that they help me but she doubts it so yay we love it never going to stop here again ever I don't care how hungry I am I will starve before eating at this place and that's saying something for it being a McDonald's you already expect bad service and bad food you don't expect to get sick to where you can't hold anything down have to go to the doctor and it's coming out of both ends no matter what
  • CC
    Cynthia Painter (Cyndi Cyndi)
    Oct 8, 2025
    1.0
    I literally do not have words for how bad this was a double cheeseburger that was so hard after two bites.I couldn't do it fries that tasted like a literal sponge, i'm so sick of paying for food that I can't even eat. Come on, guys do better. This was a joke.
  • HM
    Hannah McAmis
    Oct 6, 2025
    1.0
    My family and I had breakfast here this morning on the way to one of my son's appointments. My son is special needs. While we were eating a worker that was suppose to cleaning literally was standing overtop of us. My son dropped his cup and it spilt. The guy fussed at him for spilling his cup. (Mind you my child has profound autism.) My fiance was the one to actually mop up the spill and the employee stood over top of him. The employee literally handed us the mop!!!! If that wasn't bad enough the dude watched my mother walk into the women's bathroom and he followed her in! My fiance and I told him someone was in the restroom and he needed to way. He stood for a few seconds with the door open and said "oh someone is in there!" He was going in with only a rag!!!!! He came out and stood over top of me until my mom came out of the bathroom. We called and spoke to a manager and she said that employee is suppose to have a job coach that was suppose to be watching him!!!! I have never felt so uncomfortable in my entire life!!!! The job coach wasn't doing his job.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1105 Old Berry Dr, Abingdon?

McDonald's is open daily from 5:00 AM to midnight, except on Sundays when it opens at 5:00 AM and closes at midnight as well.

What are the delivery hours for McDonald's in Abingdon, VA?

Delivery service is available Monday through Saturday from 5:00 AM to 10:30 PM, and on Sundays from 6:00 AM to 10:30 PM.