McDonald's

3.7
1581 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1105 Old Berry Dr, Abingdon, VA
24210, United States

Hours

Reviews

3.7
1,581 reviews
5 stars
582
4 stars
377
3 stars
320
2 stars
122
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including cold or undercooked items, while a few praised fresh and hot meals.

Cleanliness

Several customers noted cleanliness issues in the dining area and bathrooms, impacting their overall experience.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, particularly with mobile app orders.
  • CP
    Christy Parker
    1 day ago
    1.0
    Worst food quality at a McDonalds ever. Cold fries and burned dried up hamburgers. Then the manager was very unprofessional.
  • DK
    Daunte Kearney
    Dec 28, 2025
    5.0
    Just ate here,amazing breakfast items.I had the Sausage McGriddle was amazing
  • MN
    Makayla Nunley
    Dec 27, 2025
    2.0
    Make sure they actually give you the app discount last 2 times ive been they said it took when it didn't.
  • JP
    JJ Payne
    Dec 22, 2025
    1.0
    Worst McDonalds I've ever been to. No ice cream/iced coffee the past 10 times I've been, no matter whether it's early or late. I understand that its a process to have to clean the machine, but I can't just skip on part of my paid job because I don't want to do something. Just go somewhere else.
  • NM
    Nyoka Muawad
    Dec 6, 2025
    1.0
    We asked for a pup cup, which every other McDonalds sells for $.65. We were told that the general manager said no pup cups. The lady in the window was extremely rude, telling us that that was the rule, to take it up with the manager, and shut the door in our face. I went in to tell the manager my concern. I was polite and although the manager said she would take it up with the employee, I could tell that customer service was not a concern to them. First of all, why one McDonald’s wouldn’t serve what every other McDonald's serves in the country is odd. The 20 minute wait in the drive through was unreal. If there’s another McDonald’s in your state, choose that one. If you’re a dog lover, stay away from this place.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1105 Old Berry Dr, Abingdon?

McDonald's is open daily from 5:00 AM to midnight, except on Sundays when it opens at 5:00 AM and closes at midnight as well.

What are the delivery hours for McDonald's in Abingdon, VA?

Delivery service is available Monday through Saturday from 5:00 AM to 10:30 PM, and on Sundays from 6:00 AM to 10:30 PM.