McDonald's

3.3
1690 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5706 West 7800 South, West Jordan, UT
84081, United States

Hours

Reviews

3.3
1,690 reviews
5 stars
540
4 stars
320
3 stars
296
2 stars
139
1 star
395

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, slow response times, and frequent order mistakes.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the quality of their meals.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and overflowing garbage.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and mentioned enjoying the food when it was prepared correctly.
  • DD
    deveryy
    1 day ago
    1.0
    me and my friends got 3 mc flurry’s tonight, and they all tasted like chlorine..we all now have massive headaches. we looked it up and it says it’s seriously not good for you, and could be from left over cleaning chemicals in the machine. we then called mc donald’s and they said they knew about it, so must’ve been other complaints.
  • LS
    Liberty Schafer
    1 day ago
    1.0
    I ordered an oreo mcflurry with my friends and it tasted like straight chlorine and after we ate a little bit of it we all got really sick and then we called mcdonald’s and they said they new about it
  • SW
    Sicily Wood
    1 day ago
    1.0
    mc flurries tasted like chlorine and gave us all headaches
  • VP
    Verdean Petersen
    Dec 14, 2025
    1.0
    Ordered two cheese burgers. Could not eat them. They were nothing like the pictured burgers. Came smashed and a mess. Don't eat these nasty things
  • AM
    Alec Menard
    Dec 1, 2025
    1.0
    I went through the drive thru to get 2 mcchicken’s. They charged me for one and a 6 piece chicken nuggets (which is $2 more than the other mcchicken I wanted.) I brought it up to them and they fixed the mistake which was great and all and I got my 2 mcchicken’s but I never got back what they overcharged me. Like I get we are human and we all make mistakes but if I bring it up to you then at least correct it properly, I need that money 😭

Frequently Asked Questions About McDonald's

What are the regular business hours of this McDonald's location in West Jordan?

This McDonald's is open from 6:00 AM to 11:00 PM Monday through Friday and Sunday, and open 24 hours on Saturday.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:00 AM to 2:00 AM Monday through Thursday and Sunday, extended to 4:00 AM on Friday, and operates 24 hours on Saturday.