Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,551 reviews
5 stars
535
4 stars
354
3 stars
274
2 stars
127
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praised the staff for being helpful and cheerful, others reported rude and unprofessional behavior.
Food Quality
Many customers expressed disappointment with food quality, citing stale items, incorrect orders, and issues with freshness.
Speed of Service
Service speed received positive remarks, especially in the drive-thru, but there were also complaints about long wait times for orders.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions and locked bathrooms, which negatively impacted customer experiences.
Order Accuracy
Numerous customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.
- SLShow Less6 days ago5.0I was skeptical coming here after reading the reviews. But I was surprised at the speed of service. I ordered through the app for counter pickup. To save money. And my food was ready before I even walked into the door. The food was hot and frappe was made right. The only thing I did notice is how dirty the trash cans are. But overall good experience.
- BGBeanie GNov 6, 20251.0No gluten free options
- MGMathew GardnerNov 5, 20253.0Text way too long to get even a littlest order
- TTTorxioOct 26, 20255.0Habi was super nice and helpful. Incredible customer service
- EJEldon JohnsonOct 6, 20251.0MCDonalds has nose dived in the past 3 years. Of the three items I purchased ... one cheeseburger only ketchup, one double cheeseburger only ketchup and a medium fry, 1 ITEM WAS SEMI FRESH. The cheeseburger bun was stale and the meat was dry. The fries were at least 2 hours old and had been sitting under a heating lamp. Disappointed is an understatement. I know I shouldn't expect a decent tasting meal, but I at least thought it might be warm and not have the feel of a three day old bread slice that has been sitting in the sun. Hot take... BURGER KING has a duo ad trio menu where you can get way better tasting and fresher food for much cheaper.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 1265 West 9000 South, West Jordan, UT?
McDonald's is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru at this McDonald's location open?
The drive-thru is available every day from 5:00 AM until 1:00 AM the next day.
Can I order McDonald's delivery online at this location?
Yes, you can order delivery online at https://mcdonalds.order.online/business/-5579.
What delivery services does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What types of payment does McDonald's accept at this West Jordan location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order McDonald's food using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available.
What services are available at this McDonald's location?
Available services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby places can I visit before or after dining at McDonald's on West 9000 South?
Nearby places include Platinum Car Wash & Detail for your vehicle, Blue Moo for ice cream and smoothies, and Platinum Hair and Nails beauty salon for spa services.
Are there real estate services close to McDonald's at 1265 West 9000 South?
Yes, several real estate agencies and agents are nearby such as The Miller Real Estate Group, Salt Lake City Living, and Exit Realty Success, useful if you're exploring housing options in West Jordan.