McDonald's

3.5
1561 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1265 West 9000 South, West Jordan, UT
84088, United States

Hours

Reviews

3.5
1,561 reviews
5 stars
538
4 stars
354
3 stars
276
2 stars
127
1 star
266

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, burnt, or improperly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Positive Staff Interactions

Some customers praised specific staff members for their friendliness and helpfulness, indicating that service can be good at times.

Inconsistent Experience

Overall, experiences varied widely, with some customers enjoying quick service and fresh food, while others faced long waits and unsatisfactory meals.
  • KB
    Kaily Bench
    Dec 27, 2025
    1.0
    My life has forever been disturbed, hair im my milkshake, no iced tea, and a bun that is burnt more than the deepest darkest parts of hell, I am greatly disappointed, my children have lost all faith in Mr Ronald McDonald, will not be coming back.
  • JD
    Jeremiah Davis
    Dec 22, 2025
    1.0
    I ordered a sausage bagel, but they forgot to put sausage on it. The main ingredient. Cool.
  • VN
    Von Neilson
    Dec 21, 2025
    3.0
    This mcdonalds was clean, modern, and well kept. The service was OK, but you do have to order from a kiosk nowadays at a mcdonalds, but they do bring the food to the table if you dine in, she was nice and came quick. Food is what to expect at a McDonald's in the U.S., nothing fancy, just fast food, still warm from the warming ovens, and fries that meet expectations.
  • CH
    Connor Hunick
    Dec 14, 2025
    1.0
    Horrible service, sat there for 20 minutes and had 1 second multiple times without any help. Go to Wendy's they are faster and nicer.
  • EC
    Emily Cebrowski
    Dec 8, 2025
    5.0
    I ordered online it was very easy and the guy who gave me my order was very kind and professional. The Grinch chicken nugget meal was good. The pickle seasoning for the fries was sooo good. Y'all need to make fry seasonings a permanent thing.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1265 West 9000 South, West Jordan, UT?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru at this McDonald's location open?

The drive-thru is available every day from 5:00 AM until 1:00 AM the next day.