Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,615 reviews
5 stars
484
4 stars
312
3 stars
286
2 stars
131
1 star
402
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with many experiencing long wait times for their orders.
Food Quality
There were numerous complaints about the food being cold, stale, or poorly prepared, with some items missing or incorrect.
Customer Service
Many reviews highlighted poor customer service, including rude staff and lack of attention to customers' needs.
Cleanliness
While some customers noted the cleanliness of the location, others reported unsanitary conditions, particularly in the bathrooms.
Positive Experiences
Despite the negative feedback, some customers appreciated the friendly atmosphere and good food quality on certain occasions.
- JFJ Puamau F.Nov 16, 20254.0I think this location could benefit from better staff training. We asked for the price of a simple item, and the employee wasn’t sure and had to ask the manager. Please make sure your team is confident and knows how to look up prices. It would really improve the customer experience. I thank Ryan for making my service better. McDonald’s needs more like RYAN!
- AMAngelica Evelyn Fajardo mojicaNov 15, 20251.0Es demasiado lento siempre siempre demoran más de 30 min para una simple hamburguesa, y ordenas en la aplicación 30 min antes
- JGJoseph GonzalezNov 3, 20251.0At 4601 W. In West Jordan, a spot near the planes, Lies a McDonald's, causing disdain. With ketchup-stained smirks, And hygiene that lurks, It tests patience and stalls any gains. Workers handle your food without care, Their germ-infested hands everywhere. Restrooms unclean and vile, Make you grimace and sigh, Wonder how folks still dare to eat there. Managers ghost you, avoiding all calls, Their phones lead you down endless walls. Frustrations grow, As their policies show, Customer service doesn't echo in halls. Filet-O-Fish, once moist, is now dry. Steamed buns? Here, toast bids them goodbye. Each bite disappoints, Breaking bread in disjoint, Making fans of fresh warmth question why. Staff laze about, apathetic to plight, Get your order wrong, a frequent blight. Is it fast food or roulette? Dare you chancing to bet, On meals served with such minimal might. On 9000 South, find a team that excels, Politeness and order, ringing clear as bells. Clean counters await, For guests never late, Offering food that truly compels. Remember, reputation low, there's a cause, A cautionary tale in this pause. Though quick fixes they sell, Dirty secrets, they tell, Risk this location, at peril and loss.
- BBBNov 2, 20253.0Typical McDonald's. But be warn this is probably the slowest McDonald's drive thru I've been through. The only reason I come here is because it's on my way to and from places and almost every time it's a wait at the drive thru.
- LWLeAnna WhiteOct 25, 20251.0This location is terrible, do not come here, they are so slow, customer service is garbage. Food is cold. I will not come here again and can not recommend it to anyone.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's in West Jordan, UT?
The restaurant is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
Drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
What delivery options does this McDonald's offer?
They provide delivery, same-day delivery, no-contact delivery, and curbside pickup services.
How can I place an order for delivery from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service for customer convenience.
Are there any gas stations near this McDonald's where I can fill up my car?
Yes, Chevron and Texaco West Jordan gas stations are nearby, making it convenient to fuel up before or after your visit.
What are some nearby convenience stores close to this McDonald's?
Jacksons Food Stores and ExtraMile are nearby convenience stores you can visit along with McDonald's for quick shopping needs.
Are there any entertainment options close to this McDonald's?
You can visit Cinamark Theater @ Jordan Landing nearby for movies and entertainment before or after your meal.
Does this McDonald's location offer any rewards or loyalty programs?
Yes, customers can earn points for free food through MyMcDonald's Rewards as detailed on their official website.