Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
Feedback indicated a lack of professionalism and attentiveness from staff, with several customers noting rude or apathetic behavior.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean service areas.
Food Quality
Customers expressed disappointment with the quality of food, citing cold items, incorrect preparation, and overall decline in freshness.
AM
amber Moore
4 days ago
3.0
Giving it a 3 because how do you not have a changing table in the bathroom? I literally had to change my son's dirty diaper on the seat at the table.
Normally I would have just went outside and done it in the back of my car but it's 35° and snowing
JJ
Jorge
Jan 3, 2026
1.0
long wait time for one sandwhich and horrible customer service
KF
Kaitlyn Fullmer
Dec 28, 2025
1.0
The drive thru is extremely slow, and I got the wrong order today after the lady at the second window verified my order with me before handing it over.
Also, the heavy amount sauce condiments on the burgers is extreme. I don't need my burger and wrapper full of ketchup, and since my order was the wrong order today, the burgers and wrapper were covered in Mac Sauce and ketchup.
The only good thing from my order was a large fry, instead of the medium one that should have been in my order.
ML
Miguel Lara
Dec 28, 2025
1.0
El peor macdonald’s del Área de west jordan siempre entregan la comida mal y tienes que regresarla , y te hacen perder mucho tiempo, nunca vuelvo ha regresar ahí , e tenido muchísimas malas experiencias que ya me cansé , ahora prefiero manejar un poco más para ir ha otra tienda
VV
Vegaz
Dec 24, 2025
1.0
Terrible service waited over an hour for my curbside pickup order and then my food wasn't even hot or right