McDonald's

3.2
1626 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4601 W 6200 S, West Jordan, UT
84118, United States

Hours

Reviews

3.2
1,626 reviews
5 stars
485
4 stars
314
3 stars
288
2 stars
131
1 star
408

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Staff Attitude

Feedback indicated a lack of professionalism and attentiveness from staff, with several customers noting rude or apathetic behavior.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean service areas.

Food Quality

Customers expressed disappointment with the quality of food, citing cold items, incorrect preparation, and overall decline in freshness.
  • AM
    amber Moore
    4 days ago
    3.0
    Giving it a 3 because how do you not have a changing table in the bathroom? I literally had to change my son's dirty diaper on the seat at the table. Normally I would have just went outside and done it in the back of my car but it's 35° and snowing
  • JJ
    Jorge
    Jan 3, 2026
    1.0
    long wait time for one sandwhich and horrible customer service
  • KF
    Kaitlyn Fullmer
    Dec 28, 2025
    1.0
    The drive thru is extremely slow, and I got the wrong order today after the lady at the second window verified my order with me before handing it over. Also, the heavy amount sauce condiments on the burgers is extreme. I don't need my burger and wrapper full of ketchup, and since my order was the wrong order today, the burgers and wrapper were covered in Mac Sauce and ketchup. The only good thing from my order was a large fry, instead of the medium one that should have been in my order.
  • ML
    Miguel Lara
    Dec 28, 2025
    1.0
    El peor macdonald’s del Área de west jordan siempre entregan la comida mal y tienes que regresarla , y te hacen perder mucho tiempo, nunca vuelvo ha regresar ahí , e tenido muchísimas malas experiencias que ya me cansé , ahora prefiero manejar un poco más para ir ha otra tienda
  • VV
    Vegaz
    Dec 24, 2025
    1.0
    Terrible service waited over an hour for my curbside pickup order and then my food wasn't even hot or right

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in West Jordan, UT?

The restaurant is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.