Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,732 reviews
5 stars
590
4 stars
384
3 stars
333
2 stars
139
1 star
286
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Many reviews mentioned cold or stale food, with several customers experiencing issues with incorrect or missing items.
Customer Experience
Several customers expressed dissatisfaction with the overall experience, citing unprofessional behavior from staff and lack of basic courtesy.
Management Issues
There were multiple complaints regarding management's handling of customer concerns and staff behavior, indicating a need for better oversight.
Positive Feedback
Despite the negative reviews, some customers praised the location for its convenience and occasional good service.
- MMmossNov 14, 20254.0WHY DOES THE BURGER HAVE PICKLE TASTE D: pretty good when im tired and need some sugar
- ESElena StammNov 10, 20252.0My mcflurry was more than half as plain ice cream, not much mix-ins and not well mixed. Parking was not pleasant as we were almost run over in the lot and another car nearly backed into ours.
- PBPatricia BowmanOct 24, 20255.0Best Mcee D's in the city
- KSKenneth SmithOct 17, 20254.0It was McDonalds. It was like all of them. The service was ok the food wasn't any thing to write home about but it was good for McDoonalds, I didn't wait along time. It was fast food.
- EMEthan ModernoOct 12, 20253.0The people that work the second window need to acknowledge when a customer is asking for something. I always ask for Sauce and 90% of time I don’t get the Sauce I ask for and I’m a local of this location.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 3963 W 9000 S, West Jordan?
McDonald's in West Jordan is open 24 hours a day, 7 days a week.
What are the drive-through hours at this McDonald's location?
The drive-through service is available 24/7 at this McDonald's location.
Does this McDonald's location offer delivery and pickup services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order food from McDonald's in West Jordan online?
You can order online through their delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a loyalty or rewards program?
Yes, they offer MyMcDonald's Rewards, where you can earn points for free food.
What nearby places can I visit for additional convenience or entertainment?
Nearby you can find Charlie's Market and Chevron gas stations for convenience, and Pikula Art Center for cinema and art gallery experiences.
Are there other dining options close to this McDonald's?
Yes, nearby restaurants include Hokulia Shave Ice for desserts, Little Caesars Pizza, Subway sandwich shop, and Tacos El Toro Rojo for Mexican food.
What services can customers access near McDonald's if they need financial or travel assistance?
Nearby you can find Coinme and LibertyX Bitcoin ATMs, Zions Bank, U.S. Bank, Western Union money transfer services, and Surefire Vacations travel services.
Is McDonald's located near any health or personal care services?
Yes, nearby are Bel Sorriso Family Dental, Fantastic Sams Cut & Color hair salon, Hawaii Nails 3 nail salon, and Desert Sun beauty salon and tanning services.