Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported frequent issues with missing or incorrect items in their orders.
Speed of Service
Customers consistently complained about long wait times, both in the drive-thru and for curbside orders.
Food Quality
Several reviews mentioned that food was often cold, stale, or not fresh.
Cleanliness
Multiple customers noted that the restaurant was dirty, including overflowing trash and unclean dining areas.
SB
Sandra Barry
2 days ago
5.0
Very nice place
MM
Madisen Moon
Jan 4, 2026
5.0
The manager, Jeanie, was awesome to my wife and I and we truly valued the experience we got.
PO
Patrick Christensen (OniRyuX)
Dec 22, 2025
1.0
To put it bluntly, I was having an issue with the app. And one of the deals I was trying to cash in, but rather than help me or make it right in any way, they just rudely said It's a problem with the app.There's nothing we can do. When I know for a fact there is stuff that they could have done. I'm gonna leave it at that.
It resulted in me buying nothing. So now I'm on my way to a competitor.
CS
connor sax
Dec 13, 2025
1.0
It’s very safe to say I’ve never gotten the correct order from here and half the time my food has been actually inedible…
MG
Michael gormley
Dec 7, 2025
2.0
Ordered at 1:40, still waiting in the drive thru posting at 2:06... Literally just a Big Mac & chicken nuggets, it’s unfortunate that the appeal of McDonald’s used to be inexpensive food quick, but now neither fast nor inexpensive. Apollo burger next door is somehow quicker, cheaper and 10x better than McDonald’s at this point.