McDonald's

3.2
1964 reviews
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Business Details

1780 W 7800 S, West Jordan, UT
84084, United States
(801) 561-0217
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1780 W 7800 S, West Jordan, UT
84084, United States

Hours

Reviews

3.2
1,964 reviews
5 stars
611
4 stars
360
3 stars
342
2 stars
171
1 star
480

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Numerous reviews mentioned cold, stale, or incorrect food items, with some customers expressing disappointment in the overall quality.

Management Concerns

Several reviews highlighted poor management practices, including lack of staff training and inadequate handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted that the food was good on occasion.

Cleanliness

Multiple reviews pointed out issues with cleanliness in the restaurant, including dirty floors and unsanitary conditions.
  • JS
    Jenn Schofield
    5 days ago
    1.0
    Super lame you can’t get a large ice water. Charge me for the cup is fine, but to pay the same price as a large soda is ridiculous! Super unfriendly management. I didn’t want to even leave a 1 star
  • BC
    BRAYAN C.Z
    Nov 12, 2025
    1.0
    I had a event at my sons school today, i came tru the drive thru around 11:45 am and i ordered a happy meal and the service was super bad, the person taking my order didn’t ask if wanted any sauce or what to drink they were super rude to me, this is not the first time
  • JJ
    Josh Janis
    Nov 7, 2025
    1.0
    Went there last night because it said they were open at about 1 am, their menu and everything was on but about 2-3 minutes after sitting there it just shut off. No words, nothing. I think it’s kinda funny because it’s about the same time and it actually now says it’s closed online. If they close early I really don’t care just update your shit. Don’t say open if you’re not, it’s actually ridiculous I have to leave a review for this
  • SD
    Sleepy Dreepy
    Nov 4, 2025
    1.0
    There was a booger in my chocolate shake...I think that's all I need to say
  • SS
    saltywalrus
    Oct 27, 2025
    3.0
    Only outlets are the ones that are hidden, somewhat on the wooden poles. So if you are in need of outlets, just know, there are only two. At least, from what I was able to see, there are no others. The registers are just there with a blank wall that's black brick. They kind of force you to use the kiosks because those are proven to cause people to spend more than they otherwise would. There's also a sign that says "no loitering." You can only hang out there for thirty minutes, and you apparently can't even have backpacks. So yeah, a little too totalitarian for my taste, but I just thought I would make it known.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in West Jordan, UT?

McDonald's in West Jordan, UT is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is available daily from 5:00 AM to 1:00 AM.