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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and orders frequently being incorrect.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including missing items and wrong food being served.
Staff Performance
While some customers praised specific staff members for their friendliness and efficiency, overall staff performance was criticized for being unprofessional and inattentive.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues such as cold food and overcooked items.
JJ
Jack Jenson
2 days ago
1.0
I have problems at this location every single time I go after today I vow to never go to this location again I would travel 50 plus miles just to not go to this McDonald's the manager Amari is rude and unhelpful and when you bring a problem to her attention she just dismisses you and ignores you until you leave I hope someone sees this from higher up and fires her not to mention my order is always wrong and cold most times McDonald's you should be so embarrassed I don't know how this location is still open literally all I wanted was the food that I paid for I showed my confirmation email from ordering online I showed my order number from the online app and I showed them the email confirming that the money had come off of my card still I left starving with no food because they refuse to serve me and fix my issue all I wanted was my food now I have to go back to work hungry and starve all day because Amari can't get it together
Edit the link you posted does not load says there us an error great cover up McDonald's embarrassing as hell
JJ
Jack Jenson
2 days ago
1.0
I ordered online from this McDonald's today and when I got there the manager said that she had not received the order the manager Amari after being shown my confirmation email my confirmation number on the app and the email from my card being charged still refuse to give me my food refuse to give me corporate's number and refused to serve me farther this is not the first problem I've had with Amari she has told me before that she has no control over what food goes out of her kitchen because they do not make the food there which they obviously do the McDonald's corporation are thieves I hope it was worth it Amari poorpor customer service this is so embarrassing please take your service elsewhere any other McDonald's just not this one
DD
Drake
5 days ago
1.0
Wouldn't trust anything coming from here. Got given a wrong order they took it and rebagged it and gave it to the person. This McDonald's needs to close down
KB
Krista Bulle
Nov 3, 2025
3.0
The lady at the second window was rude.
MG
Marie Gunter
Oct 24, 2025
1.0
If 0 stars was available that’s what I would’ve given it. I went in and the kiosks were out but 1. It didn’t work, I went to the counter they looked at me & ignored me then a man came in and they took his order but wouldn’t take mines. At this point I would NEVER go back or trust it. They might do something to my food and the place was disgustingly nasty / food all on the floor walked and stepped on. That’s what you get for hiring kids. I wouldn’t recommend this place to anyone EVERRRR!!!! This was at the Westhaven, Utah right across from the Pilot. I ate very well and had exceptional service at the Dennys with great customer service and people who actually noticed me and served me . Someone needs to call the health inspector on that place for being so damn Nasty, just trifling. Can’t speak on the food because I was NEVER serviced. Totally ignored. I found the inspection report, a lot of critical violations
What are the regular dining hours at McDonald's in West Haven, UT?
McDonald's in West Haven is open daily from 6:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
When can I use the drive-thru service at this McDonald's?
Drive-thru hours are from 4:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
What types of payment does McDonald's at 2085 S 1100 W accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer for ordering and pickup?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Is there a McDonald's mobile app available to place orders?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What nearby coffee shops are close to this McDonald's and how can they complement a visit?
Starbucks, a nearby coffee shop, is close by and can be a convenient stop for customers seeking a variety of coffee options before or after visiting McDonald's.
Are there nearby auto services and car washes near McDonald's for convenience?
Yes, Wilson Ln TRK/Car Wash and BMR AUTO DETAILING are nearby, offering convenient options for vehicle cleaning while you enjoy your meal at McDonald's.
What lodging options are available near McDonald's at 2085 S 1100 W?
Comfort Suites and Studio 6 Ogden - Ut – 21st Street hotels are nearby, ideal for customers who might want to stay overnight during their visit.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available for customer convenience.