Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,673 reviews
5 stars
476
4 stars
342
3 stars
281
2 stars
135
1 star
439
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and dismissive of customer concerns.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Accessibility Issues
There were complaints regarding the lack of accessibility for Deaf customers, indicating a need for better staff training in communication.
Food Quality
Some customers experienced issues with food quality, including cold items and concerns about food safety.
- NSNoah Schultz1 day ago1.0Asked for sauces in our order and they were not included. Had to return to the establishment with my receipt just to pay for the sauces we originally ordered. Was told they couldn’t do refunds for small items
- CCCalen Cromwell3 days ago1.0Gross, choose another
- JGJudith Grace GrecoDec 19, 20251.0This McDonald's is NOT accessible for Deaf people. We went through the drive thru this morning and went to the first window to show them what we wrote on our phone to order. First lady was not attentive and barely glanced at the phone before proceeding to SPEAK (we're Deaf) and gesture to go to the next window. So we pulled up and the second window lady tried to give us another order. We again gestured to the phone to show we needed to order. She SPOKE (again, DEAF) to us pointing back to the first window. HUH??? First woman told us to go to the second window!! NOT OKAY. We just left. We weren't going to go around and start all over again. NOT ACCESSIBLE. Teach your employees how to communicate with each other and to Deaf individuals. This was completely degrading and we felt less important than the other customers.
- CCCurt CooperDec 13, 20251.0Absolutely worst experience. Staff is incompetent and completely uncaring. Service sucks. Definitely don't go here. It's surrounded by homeless people and the staff absolutely have no idea what they're doing. They tried to convince me that I'd ordered at a different McDonald's. They didn't even know their own address. They charged me for my order but refused to make it for me or even give me my money back, even though I showed them my confirmation text.
- MDMichelle DahlDec 6, 20251.0Only ordered a Sprite with no ice. I sat in Drive through staring at my drink under the fountain while the employee made an entire order behind me. When I pulled up there was no one there. As I pulled out from paying a truck pulled ordering. I do not understand WHY he couldn't just hand me my drink.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in West Haven, UT?
McDonald's in West Haven is open daily from 6:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
When can I use the drive-thru service at this McDonald's?
Drive-thru hours are from 4:00 AM to 1:00 AM Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
What types of payment does McDonald's at 2085 S 1100 W accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer for ordering and pickup?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Is there a McDonald's mobile app available to place orders?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
What nearby coffee shops are close to this McDonald's and how can they complement a visit?
Starbucks, a nearby coffee shop, is close by and can be a convenient stop for customers seeking a variety of coffee options before or after visiting McDonald's.
Are there nearby auto services and car washes near McDonald's for convenience?
Yes, Wilson Ln TRK/Car Wash and BMR AUTO DETAILING are nearby, offering convenient options for vehicle cleaning while you enjoy your meal at McDonald's.
What lodging options are available near McDonald's at 2085 S 1100 W?
Comfort Suites and Studio 6 Ogden - Ut – 21st Street hotels are nearby, ideal for customers who might want to stay overnight during their visit.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available for customer convenience.