McDonald's

Reviews

• JC

  Jeremy Carroll

  6 days ago
  1.0
  The franchise owner of this location should be ashamed. Food quality poor customer service poor cleanliness of the restaurant very poor dining room doors are never open employees should be able to read understand and speak English after all this location is in America. The amount of horse play the employees exhibit at this location resemble that of a daycare center full of toddlers actually that would be a compliment. Toddlers have more discipline than the employees at this location. I am disgusted and embarrassed to say I have visited this location more than once never again after today.
• TD

  Tim Draper

  6 days ago
  1.0
  Somehow always get the curbside order wrong even though you would think it’s pretty simple. Only McDonald’s I’ve been to that consistently does thai
• AG

  Anastasia Rosas Gonzalez

  Nov 1, 2025
  1.0
  Some old woman named JOVI or TOBI she’s a manger or shift lead idk but it’s one or the other she is always disrespectful and ignorant towards customers I don’t like her attitude and while I was talking to her at least she could do was put on a mask because her breath be stankin. I don’t like her attitude you can’t be a 3/10 acting like a 10/10
• JS

  j snoy

  Oct 31, 2025
  1.0
  I really wanted to like this McDonald's. It's the closest one to our house. Unfortunately when we go there 90% of the time we're disappointed. Yesterday we went at 9:00 a.m. and the doors were all locked to go inside. They didn't have enough staffing so they were only running the drive-thru. My wife and I like to go inside to eat and get a refill on our drink. The other big issue is the drive-thru is such a priority that it's very difficult to get a refill or have someone take your order at the cash register. It seems like the employees are trained to avoid eye contact with anyone standing at the cash register or wanting a refill. Hopefully they can improve this location because we are going to the McDonald's on Telegraph Street now.
• AB

  Aurelia Belle

  Oct 19, 2025
  1.0
  I have had nothing but TERRIBLE experiences here. I first had to wait 20 minutes in line because only one of the lanes was open, I get that it’s a Sunday but you are off of a busy highway and it’s fall break, you should be prepared for heavy traffic. I then finally get to order to then be told that they are out of basically every type of drink including shakes, smoothies, frappes, etc. so I’m forced to order a drink that I don’t even want. No one is at the register so that wasn’t helping the long wait time. I pull up to the window where they hand you the food to pay and I have a free meal voucher (which was given to me from a different location in St. George because my order was messed up) which was the only reason I was getting food from them in the first place. Just to be told that the meal I ordered wasn’t “covered” with the voucher. I asked why not because the voucher had no restrictions and her response was “because our system isn’t taking it”. That’s not my problem. I was given a voucher and was promised I get a free meal due to previous order mess up just be told that it wasn’t working. I appreciate the lady who took extra time and figured out what was wrong but this was just absolutely unacceptable. I have had terrible experiences with McDonald’s in southern Utah for the past couple of months. Management is obviously not doing its job, the owners should now be stepping in and addressing the issues because almost everyone I’ve talked to has had bad experience with the company lately. Overall, if you pulling off of exit 13 to get some food, just go to Culver’s and save yourself the headache and disappointing experience.

Frequently Asked Questions About McDonald's