McDonald's

2.9
545 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
922 N Commerce Blvd, Washington, UT
84780, United States

Hours

Reviews

2.9
545 reviews
5 stars
163
4 stars
60
3 stars
76
2 stars
35
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and floors.

Staffing Issues

Numerous customers noted that the location was understaffed, leading to delays and poor customer service.
  • KN
    Kaleb Newby
    3 days ago
    1.0
    I’ve gone through this McDonald’s 4 different times hoping for a different outcome but each time the service has just gotten worse and worse. This place constantly misses my food, has bad customer service and compared to other locations has mediocre at best food. Please for all that is holy either restaff or close this location.
  • MB
    M Bennison
    Dec 26, 2025
    1.0
    $4 for a sundae without peanuts, never again. Update: you ask me to email you and I did, your response: "We are glad you enjoy our Hot Fudge Sundae with Chopped Peanuts, but we're sorry you had difficulty locating a restaurant that offers one of your favorite McDonald's products." Good to see the illusion that you care when you obviously didn't read my email and you don't care about your customers. But hey, why would I expect an different from McDonald's
  • TW
    Trevor Williams
    Dec 26, 2025
    1.0
    Honestly wild that I had to wait 35mins for my food in the drive thru! If you don't mind waiting for half an hour for fast food the food was good!
  • BB
    Brian Block
    Dec 24, 2025
    3.0
    Cannot rate the service when you do not interact with one even when we went in side to order.
  • SB
    Skye Bundy
    Dec 18, 2025
    1.0
    Goodluck trying to order if your paying with cash or don't want to use the the kiosk. It took 15 minutes just for 2 sausage mcmuffins! I must of been looked at 6 times by employees before someone finally helped me!

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's is open daily from 6:00 AM to 11:00 PM for dining.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 6:00 AM to 11:00 PM.