McDonald's

2.9
2091 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
735 W Telegraph St, Washington, UT
84780, United States

Hours

Reviews

2.9
2,091 reviews
5 stars
486
4 stars
349
3 stars
376
2 stars
241
1 star
639

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Wait Times

Customers frequently complained about long wait times for orders, both in the drive-thru and inside the restaurant.

Food Quality

There were consistent complaints about food quality, including cold items and incorrect preparation.

Staff Attitude

While some employees received praise for their service, many reviews noted a general lack of friendliness and professionalism among the staff.
  • KM
    Kyle Merrill
    2 days ago
    5.0
    Had a problem with my order, where they forgot one of my breakfast sandwiches. So I just went in to remedy the situation, and they had one already prepared for me and also gave me the free Sausage one that they messed up on. I’m not a huge fan of McDonalds. But this kind of stuff helps me want to choose them more than others now!👍🏻
  • PM
    P M
    4 days ago
    1.0
    This McDonald’s is terrible every time I order a happy meal for my kids there’s no sauce ordered a large meal today and got a medium fry with NO SALT!! don’t go here. Then they responded with this bozo link that asks for a case number…. What’s my case number then??
  • TV
    Tim Vrska
    Dec 30, 2025
    4.0
    Love the deals in the App.
  • JJ
    Joe
    Dec 28, 2025
    1.0
    If I could put a negative star I would . The management and staff are extremely disrespectful and incredibly rude. Called to ask a simple question about sizing options do to heath issures pertaining my child’s health and ability to eat his favourite snack on his birthday.. after asking my question I was responded with a aggressive put out attitude then hung up on.. it was a simple question about milk shake sizes and do not understand why my son was treated like less of a person tben hung up on . And on his birthday party night. People like this should be terminated. No one deserves to be treated like a pest or annoyance for asking a simple question..
  • BB
    Bryley
    Dec 5, 2025
    1.0
    i got a door-dash from here a couple minutes ago i ordered a LARGE orange juice, a sausage mcgriddle, and TWO hash browns. i paid $19 dollars just to get a small orange juice and 1 hash brown. Not only that but they didn’t even care if fill the cup all the way. I work in fast food and i still make sure that everything is correct, these people just don’t care.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 735 W Telegraph St, Washington, UT?

McDonald's is open 24 hours every day from 00:00 to 23:59, including weekends.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.