McDonald's

2.9
2078 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
735 W Telegraph St, Washington, UT
84780, United States

Hours

Reviews

2.9
2,078 reviews
5 stars
480
4 stars
345
3 stars
375
2 stars
241
1 star
637

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor customer service, including rude staff and long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Freshness

Customers frequently complained about receiving cold or stale food, particularly fries and burgers.

Cleanliness

Some feedback indicated that the restaurant's cleanliness was lacking, with reports of unpleasant odors.

Staff Performance

While some employees received praise for their helpfulness, many reviews pointed out a lack of professionalism and urgency among the staff.
  • JW
    Jeric Wilson
    5 days ago
    1.0
    Service absolutely sucks and waited 10 minutes for a fetching cup! Jade should get a raise! She was the only one to listen to us and get us cups. The rest of the workers just stared at us and didn’t help. Terrible customer service except for jade the goat!
  • ML
    Matthew Charles “Mattdre” Lamphiear
    Nov 10, 2025
    2.0
    Very very long wait. Not super friendly to say the least. Not unfriendly, just the bare minimum. No big deal, just saying.
  • MG
    melanie griffith
    Nov 9, 2025
    1.0
    They never give you the sauce you order, even if you ask
  • NA
    Nelson Alequin
    Nov 4, 2025
    1.0
    Place needs to keep up on the cleaning. Also don't know if it's a change in policy but getting the food brought to the table (like the app or kiosk suggest) is a hit or miss. Even when the store is empty and no line on the drive thru.
  • MG
    Maylee Getz
    Oct 17, 2025
    1.0
    I went through the drive thru last week and ordered 3 McChickens at 11am. They were bitter, spicy, and fishy, and tasted not one bit like chicken. Due to the timing, I'm certain they don't replace their fry oil often. I already put in a complaint via the McDonald's portal and I've heard nothing back, and calling the number on the receipt got me a voice mail box.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 735 W Telegraph St, Washington, UT?

McDonald's is open 24 hours every day from 00:00 to 23:59, including weekends.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.