Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20-30 minutes for food, with some experiences taking up to an hour.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.
Customer Service
Feedback indicated a lack of friendly and helpful service, with several customers describing staff as rude or unresponsive.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, undercooked, or poorly prepared items.
Cleanliness
The restaurant was noted for being clean, but there were also mentions of unsanitary conditions and issues with the bathrooms.
SG
Sabrina Giesler
1 day ago
3.0
The last two times we've visited, good items were missed. The first time I tried to call, but there was no response... 😞
NV
Niko Valerio
5 days ago
2.0
Waited a half hour on the curb just to come home to a wrong order. I ordered a double quarter pounder just to get a regular cheeseburger. I ate it to avoid another 30min wait. This place is getting to busy and it's not worth a wait.
KK
Kayla
Nov 14, 2025
1.0
The last few times that we have come inside and ordered on the app for table delivery we have waited anywhere from 25-45 minutes for food which is an insane wait time for fast food. I understand they are busy but that long for some burgers is wild.
KJ
Kevin Johnson
Nov 13, 2025
1.0
I’m not sure why they show on their sign that they are 24 hours If the drive-through and lobby are closed. Wouldn’t answer phone calls either. Anything
DP
Delsa Powell
Nov 11, 2025
2.0
Everytime I order a quarter pounder with bacon. The bacon is left off. It has happened at least 4 times now. It happened again today even though I asked at the window if there was bacon on it. The answer was yes. But when I got home there wasn't bacon on it. How can I get what I want?