Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 30 minutes for food, even during less busy hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Staff Attitude
Several customers noted rude or unhelpful behavior from staff, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly cooked items.
Management Issues
Reviews indicated a lack of effective management, leading to disorganization and poor customer service.
ST
S T
6 days ago
1.0
Not sure if they fixed their indoor playground or not, my toddler was really disappointed last time. BTW expect waiting for 25~40 mins no matter what you ordered, they are as slow as the DMV sloth from Zootopia😂
PT
Paul Te
Jan 2, 2026
1.0
What Happened? They use to have good service. The last 3 times I went through the drive through, they got my order wrong 3 times. I went through the Drive-tru for breakfast this morning and they got a simple order wrong and she looked at me like it was my fault. She acts like she doesn’t like to work. They even over filled the mango pineapple smoothie that it spilled all over me. It was icy in the bottom that you couldn’t use a straw. Well, that’s the last time I go there. Bye!
NT
Naryssa Tanner
Jan 2, 2026
4.0
I’ve made a review about this before and deleted it before realizing I could edit it, but it happened AGAIN! I asked for extras pickles, onions, and mustard on 2 of my sandwiches and all they did was add the tomato(which I appreciate) but when I am paying extra to get extra, I want my extra. Feels like a scam out of money. I could’ve just goteen my free happy meal instead of paying more for extra, but I REALLY want that stuff on there. The mustard and pickles ESPECIALLY!!! Those are what I look forward to in my sandwiches. If you realize that it’s not on the sandwich, can you at least put it on the side? I appreciate the service I had though. It takes a lot to work night shifts in food.
DD
Daniel
Dec 21, 2025
1.0
Absolutely terrible location. Sunday morning with almost no line and very few people this location had us pull into the parking lot and wait probably 25 minutes for a couple of breakfast sandwiches. They need to be more efficient. I don’t rant or do reviews over little discrepancies but this is pretty bad service.
MA
Melissa Anderson
Dec 14, 2025
1.0
Snotty girl that brought our food to us. We asked for ketchup because the ketchup pump was of course, empty. She borderline rolled her eyes and came up to us and tossed the ketchup onto our tray and when we said thank you, she replied with a "yep". And no owner of mcdonald's, I'm not going to fill out another form. I'm going to leave it right here. You, owner of mcdonald's, can fill out your own form and then discipline the girl. Blonde with a braid. I think leaving this review is enough. I don't work for you and you don't pay me. As a matter of fact I just paid your staff wages by ordering food from you that was, might I add, absolutely disgusting.