McDonald's

3.4
2616 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
970 N Main, Tooele, UT
84074, United States

Hours

Reviews

3.4
2,616 reviews
5 stars
753
4 stars
624
3 stars
567
2 stars
257
1 star
415

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes for food, with some experiences taking up to an hour.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Customer Service

Feedback indicated a lack of friendly and helpful service, with several customers describing staff as rude or unresponsive.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, undercooked, or poorly prepared items.

Cleanliness

The restaurant was noted for being clean, but there were also mentions of unsanitary conditions and issues with the bathrooms.
  • SG
    Sabrina Giesler
    1 day ago
    3.0
    The last two times we've visited, good items were missed. The first time I tried to call, but there was no response... 😞
  • NV
    Niko Valerio
    5 days ago
    2.0
    Waited a half hour on the curb just to come home to a wrong order. I ordered a double quarter pounder just to get a regular cheeseburger. I ate it to avoid another 30min wait. This place is getting to busy and it's not worth a wait.
  • KK
    Kayla
    Nov 14, 2025
    1.0
    The last few times that we have come inside and ordered on the app for table delivery we have waited anywhere from 25-45 minutes for food which is an insane wait time for fast food. I understand they are busy but that long for some burgers is wild.
  • KJ
    Kevin Johnson
    Nov 13, 2025
    1.0
    I’m not sure why they show on their sign that they are 24 hours If the drive-through and lobby are closed. Wouldn’t answer phone calls either. Anything
  • DP
    Delsa Powell
    Nov 11, 2025
    2.0
    Everytime I order a quarter pounder with bacon. The bacon is left off. It has happened at least 4 times now. It happened again today even though I asked at the window if there was bacon on it. The answer was yes. But when I got home there wasn't bacon on it. How can I get what I want?

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Tooele, UT?

McDonald's in Tooele, UT is open 24/7 every day of the week.

Is the McDonald's in Tooele open for delivery and what are the delivery hours?

Yes, McDonald's offers delivery service in Tooele, UT and delivery is available 24/7 every day.