Wendy's

3.4
1143 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Syracuse, UT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Syracuse, UT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1598 South 2000 West, Syracuse, UT
84075, United States

Hours

Reviews

3.4
1,143 reviews
5 stars
390
4 stars
247
3 stars
163
2 stars
96
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the quality.

Management Problems

Numerous comments pointed to poor management practices, including being frequently out of menu items and inadequate staffing.

Cleanliness

Several customers noted unsanitary conditions, including flies in the dining area and dirty tables.

Inconsistent Experience

Customers described their experiences as hit or miss, with some visits being satisfactory while others were disappointing.
  • BP
    Brenda Perkins
    Nov 9, 2025
    2.0
    Great food. Except for the lettuce was turning brown. We took it off. Poor service. Bad language used by the staff. Very dirty. Drink station, floors, and tables. It was not busy. We were the only ones inside and only one car in drive through.
  • KG
    Kilee Gumbrecht
    Nov 8, 2025
    1.0
    Fries were cold, and only half way full, service wasn't great. They are always out of chili, you always see them outside hanging out or standing there and talking. Its really sad we have a Wendy's in Syracuse and it never has good service. I have come here several times and not said anything and either something is missing in my order or this time we barely got fries. This place they turn off their light early they, are always say they can only take cash. This Wendy's is ridiculous. Its a waste of space.
  • TW
    Tommy Wolford
    Nov 4, 2025
    3.0
    I feel like every Wendy’s has a specific “bad time to go.” Unfortunately for this one, it’s during the lunch rush. The food takes forever to get out and there’s frequent mistakes, the soda fountain sodas are actually vile. They’re mostly carbonated water, and it’s notably worse than other locations. The employees are kinda rude, but that’s understandable in the industry at this point. That being said, when coming at any other time, this place is alright.
  • MF
    mark ferrin
    Nov 3, 2025
    1.0
    Walk into the restaurant, wait in line, not a big deal.I normally go through the drive in.I ate Wendy's about once a month for the last 35 plus years.But I went in this time, I walked up to the counter, and they asked it was cart or cash, and I said, car, they said, you have to use a chaos.I said I tried using Nikki so it doesn't do what I wanted to do well.I'm sorry, but you have to use kiosk.If you're using a car , so I will no longer be going to windy
  • AD
    adam davis
    Oct 24, 2025
    1.0
    We were going through the drive through and we ordered 7 items off the menu. we got to the window and they refused to give us our 7 drinks until looking at the receipt about 15 times. they then gave us the drink after about 10 minutes of waiting. they finally gave us our food to mess up our order and give us wrong food and hair on one of the burgers.

Frequently Asked Questions About Wendy's

Is 1598 South 2000 West Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.