McDonald's

3.0
1765 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
867 W 1700 S, Syracuse, UT
84075, United States

Hours

Reviews

3.0
1,765 reviews
5 stars
422
4 stars
320
3 stars
312
2 stars
190
1 star
521

What are people saying?

AI-generated from recent customer reviews

Management Issues

Customers frequently reported unprofessional and rude behavior from management, contributing to a negative atmosphere.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, missing items, and poor attention to detail.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, including dirty tables and a fly infestation.

Service Speed

Customers experienced long wait times for food, both in-store and through the drive-thru, often exceeding reasonable expectations.

Customer Service

Overall, customer service was described as lacking, with rude staff and a general disregard for customer needs.
  • CD
    Cajun Dawson
    Nov 5, 2025
    1.0
    The manager caused a scene, yelling at all the employees, yelling cuss words, talking to them horribly! And apparently lots of people have seen this behavior from him before. If the service is bad I’d fully blame it on an incompetent manager who’s created a toxic workplace. He needs to grow up, act like a MAN, and learn how to properly handle his emotions again like teaching a toddler cause that’s how ridiculous he acts. I feel so bad for the employees there just trying to make a living and get by. Word is his wife works in corporate so he gets away with acting this way. So maybe his wife needs to be looked at as well if that is true. No one should have to deal with this at their job. If you have to yell and act a fool to get things done you are a terrible leader. Period.
  • GH
    Garret Howell
    Nov 3, 2025
    1.0
    11/14: 40 minutes of me waiting in store to get two milkshakes who ever is the night manager should be fired your joke. 10/18: Burned the hell out of my buns
  • FT
    Francis Thomas
    Nov 2, 2025
    5.0
    Was using a lot of our coupons with my mom and they were sweet and about it I didnt catch her name but the young girl with the brown pony tail was very thoughtful
  • DB
    Dragon Ball
    Oct 30, 2025
    1.0
    Brother, the worst McDonald's in the world I ordered 5 burgers online, all without mayonnaise, it looks like they put a whole pot of mayonnaise I ordered them without onion all with onion they do what they want they don't know how to work definitely.
  • BS
    Brian Spackman
    Oct 29, 2025
    5.0
    Kids love the play place. I like that all age kids do well on it. Some places have play place that is too small for our 7 year old and some are too big for our 3 year old. But they all have fun on this one.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Syracuse, UT?

McDonald's in Syracuse, UT is open 24 hours a day, every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service that operates 24/7.