McDonald's

3.0
1775 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
867 W 1700 S, Syracuse, UT
84075, United States

Hours

Reviews

3.0
1,775 reviews
5 stars
425
4 stars
320
3 stars
313
2 stars
191
1 star
526

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and concerns about food hygiene.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or improperly prepared meals.

Play Area

The play area received positive feedback, particularly for being clean and enjoyable for children.
  • RL
    Ricardo Leoncio
    Dec 30, 2025
    5.0
    Cómo no se hablar inglés un señor que estaba ahí trabajando amablemente me ayudó hacer mi compra,, gracias 👍
  • BL
    Ben Lee
    Dec 25, 2025
    1.0
    Got my order wrong. I specifically ordered "plain" and "ONLY American cheese" that was on the order sticker on the bag. Got handed two burgers with EXTRA condiments instead. Didn't check until I was home because I assumed incorrectly that the order was correct. Unfortunately was right before the holiday so they were closed before I could get it fixed.
  • SS
    Sunshine's Sunshine
    Dec 20, 2025
    1.0
    Very disappointing experience. The staff was rude and had zero patience. While we were at the drive-thru window, we realized we accidentally forgot to order one item. Instead of handling it professionally, a worker who wasn’t even directly helping us started screaming that she would’ve made us go back around. She repeated it four times. Completely unnecessary, unprofessional, and embarrassing. Customer service like this makes me not want to come back.
  • JF
    Julie Folkman
    Dec 19, 2025
    1.0
    I would leave zero stars if possible. Besides the 25 minute wait for “fast food” to then have it all be cold and when telling the employee, he gave us a thumbs up .. it might has well have been the middle finger. We came just for the Grinch meal and will never come back, I can promise you that.
  • JM
    Juan Montemayor
    Dec 17, 2025
    5.0
    I ordered curbside and food took longer than usual but was freshly made so worth the wait.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Syracuse, UT?

McDonald's in Syracuse, UT is open 24 hours a day, every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service that operates 24/7.