McDonald's

2.9
237 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
406 E 870 N, Salem, UT
84653, United States

Hours

Reviews

2.9
237 reviews
5 stars
67
4 stars
37
3 stars
27
2 stars
23
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some employees praised for their kindness while others are reported as rude or unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food quality not meeting expectations.

Speed of Service

Numerous reviews highlight slow service times, particularly during peak hours, leading to frustration among customers.

Cleanliness and Environment

The restaurant is generally described as clean, but some customers noted a lack of basic facilities like changing tables.

Food Quality

Food quality is inconsistent, with complaints about cold items, incorrect orders, and overall dissatisfaction with the freshness of the food.
  • DT
    Dawson Taylor
    3 days ago
    1.0
    The staff members Maddie was so rude to me and I waiting for 20 minutes for my food when no one was in front of me in line this is the slowest mc Donald’s I have ever been to
  • JQ
    Juan quistador
    Nov 12, 2025
    1.0
    Horrible service on orders . Ordered 2 big breakfast and they for got the pancakes . Tried calling and no one will answers . Constantly getting orders wrong .
  • RJ
    Rylie Jones
    Nov 9, 2025
    1.0
    Doesn't matter if youre the only one. They take forever, its not fresh and their employees have attitude
  • WJ
    Windy Jay
    Nov 6, 2025
    5.0
    I left this new little McDonald's on my commuting route. Love that the app always has reasonable deals while I'm feeding myself for the whole thing. Curbside service here is exceptionally fast.
  • CK
    Chris Kaletta
    Oct 25, 2025
    5.0
    Visited the store this morning after placing a mobile order. When I arrived I discovered that the processing system wasnt functioning. I could tell from the voice that there was frustration inside the store. But in my conversation with the young lady inside I never felt in any way the her frustration was directed toward me. She did a marvelous job staying calm and pleasant. Unfortunately I had to depart and drop off my son to his appointment. After dropping him off I returned. Knowing the situation I went inside the store this time. The young man that helped me was visibly flustered, but never once expressed anything but kindness toward me. He took a photo of my order in my app. He left, got my food per my online order. He was very kind and apologetic. Thank you, Salem McDonalds. Stressful situations aren't always understood by your customers. But your employees made your store shine today.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Salem, UT?

McDonald's in Salem, UT is open 24 hours a day, 7 days a week, including drive-through and delivery services.

Can I order McDonald's for delivery and how?

Yes, you can order McDonald's for delivery 24/7 via their delivery website or the McDonald's mobile apps for iOS and Android.