McDonald's

3.4
1800 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1838 W 2700 N, Ogden, UT
84404, United States

Hours

Reviews

3.4
1,800 reviews
5 stars
562
4 stars
388
3 stars
333
2 stars
156
1 star
361

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful during interactions.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Several reviews mentioned food quality concerns, including cold or improperly cooked items, as well as cleanliness issues in the dining area.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their kindness and noted positive experiences with food quality and service.

Operational Issues

Customers expressed frustration with the location's inconsistent hours and slow service, particularly during busy times.
  • PJ
    Parker Jefferies
    Nov 17, 2025
    1.0
    This is the best McDonalds during the day! As soon as the sun goes down nobody knows how to do their job and push everyone in the drive through literally to the curb. I’ve never had to sit so long for a god damn McRib!
  • LT
    logan tubbs
    Nov 13, 2025
    1.0
    this McDonald's has some of the worst employees i have ever seen. my orders are consistently wrong and for some reason when i say no ketchup they hear "put as much ketchup as i possibly can on this burger" i would rate 0 stars if i could. absolutely abysmal group of employees.
  • JL
    Julia Luck
    Nov 10, 2025
    5.0
    We ce through around 0200 am after a four hour flight (that was delayed 2.5 hours!) The staff were friendly and smiled during our interactions. The food was fresh, hot and delicious! The frappe machine was even working and we got one of the beat drinks in a log time! We are so thankful for the Stagg at this McDonalds!
  • MW
    Molly Walters
    Nov 7, 2025
    1.0
    We were just inside eating at a table and a couple employees were presumably on their break together. The one girl started talking about her 13 TARANTULAS. Disgusting when people are trying to eat. Bird eating tarantulas. Tarantula this, tarantula that. So disgusting. And I’m pretty sure the store manager was sitting behind us too so I bet he heard it as well. Also I ordered ahead on the app and it took the cashier forever to figure out how to ring it up. And even after putting it all into the computer from my app order they brought me the wrong food. My meal was one of 2 meals. It wasn’t complicated.
  • BV
    Betel Villanueva
    Oct 25, 2025
    1.0
    I was there last night through the drive through Order one nugget meal and 6 more nuggets with a large drink they asked what sauce I wanted for each item and I said 2 buffalo 2 barbecue and 2 ranch and the way she said back to me like wow that's a lot of sauce so I replied if you want to charge me extra its fine. I get to the window pay move to the next window, I get my food the boy gives me the bag shuts the window leaves I'm checking my order I see I only got 3 saucesthen I see someone coming, the individual asks what do you need? I let the person know that I didn't get enough sauces, I have a bill on my hand and she's/he's like I don't need your money, what sauces do you want? In a tone like being bothered. (like I'm sorry that I came to buy and give you business). So I told this person what I wanted, walks away saying something and the little boy says, oh, that's mean she laughs and hands me the sauce with an attitude and closes the window. I usually go to the McDonald's on 12th street. Because I think they have the best customer service out of many of them. I'm definitely never going back to this one again. seriously, I know this is McDonald's and not chick fil a , but you need to do better on your customer service.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is delivery available at this McDonald's?

Yes, delivery is available 24/7 with options such as same-day and no-contact delivery.