Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported long wait times and frequent order mistakes, leading to frustration.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables and bathrooms.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold and poorly prepared items.
Staff Attitude
Customer service experiences varied, with some employees praised for their friendliness while others were noted for being rude or dismissive.
Management Concerns
Several reviews mentioned issues with management, including poor handling of customer complaints and employee treatment.
CM
CoRey MeRRiLL
Oct 2, 2025
4.0
Food was good-same as always, but the service was lacking (to say the very least) & left me quite wanting!
JH
Jared Hadley
Sep 29, 2025
1.0
I will never go back to this location after watching a manager treat an employee the way he did. What’s sad is I saw the employee do nothing wrong. The manager was on a power trip. Be aware of this place.
TB
Tamra Brindley
Sep 27, 2025
2.0
We ordered 1 breakfast croissant and 2 orders of the seasoned potatoes. We sat in the drive through line for 27 minutes along with 2 other cars. It was ridiculous.
CR
Cooper R
Sep 16, 2025
1.0
Place was a mess with flies everywhere and most tables had left over food. Staff was no where to be found and food was cold. Really gone downhill since new management took over.
AW
Alan Williams
Aug 21, 2025
2.0
The last time I went to Wendy's in syracuse I ordered from the drive through menu. I ordered 2 egg and cheese biscuits and 2 sausage and cheese bisquits. The owner spoke only a few words of english but said no cheese. Cheese would cost extra. I said I'm just reading from the menu. When I got home I had 4 sausage bisquits with no cheese. I decided I will not go to syracuse Wendy's again.
I recently stopped at Wendy's in Layton. I went inside. The guy taking my order spoke some english but not well. I ordered 2 egg and cheese bisquits, 2 sausage and cheese bisquits, and two potatoes wedge packs. When I got home I again had 4 sausage and cheese bisquits to go with the potatoes. No egg and cheese again! While I was waiting for my order the only other client returned a wrong order. Lol. I guess I should be grateful that I got cheese this time. When I called to complain my message went to voicemail and the voice mailbox is full. I tried to call several times and went directly to a full voice mailbox every time. Go figure. Lol.
I won't be going to Wendy's again. I don't recommend you do either, but if you do I hope you like all sausage. If you want cheese with your sausage go to layton and skip syracuse. Lol.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Layton, UT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Layton, UT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (801) 544-7640.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Layton Wendy’s serve breakfast?
Yes, this Wendy’s location in Layton, UT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's in Layton, UT?
The drive-through is open daily from 6:00 AM to 2:00 AM.
Does Wendy's in Layton serve breakfast?
Yes, this Wendy's location serves breakfast with options available through their app or website.
Can I place an order online or through an app for Wendy's in Layton?
Yes, you can order through the Wendy's mobile app or at order.wendys.com.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's in Layton offers dine-in, drive-thru, delivery where available, and takeout services.
What payment options are accepted at Wendy's Layton?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Layton for questions or feedback?
You can contact Wendy's customer care via their contact page, call 888-624-8140, take their satisfaction survey, or call the location directly at (801) 544-7640.
Are there other fast food options near Wendy's in Layton?
Yes, nearby you can find McDonald's and Garcia's Mexican Restaurant, offering a variety of fast food and Mexican cuisine respectively.
What nearby services could I visit before or after dining at Wendy's Layton?
You might visit Meditech for education services or Massage Envy for relaxation nearby before or after your meal.
Are there entertainment options close to Wendy's in Layton?
Yes, Great Room Escape and ClawOasis at Layton Hills Mall offer fun amusement activities near Wendy's.
Is Wendy's in Layton currently hiring?
To find current job openings at Wendy's Layton, visit their Careers page and search for positions in Layton, UT.