Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,305 reviews
5 stars
461
4 stars
279
3 stars
197
2 stars
114
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported rude or unhelpful staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold meals, incorrect orders, and overall declining food quality.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms, which detracted from the dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their kindness and helpfulness, indicating that there are employees who provide excellent service.
- JMjami mcgrath2 days ago5.0Everyone loves Wendy's especially when it's nice and fresh! This place is good.
- RRRiballeJan 1, 20264.0We have gone to this Wendy's a lot. The staff here are always great! But the last 2 times I have gone they have forgotten an item in my order and I had to go back to get it.
- BTBrian TurpinDec 30, 20251.0The person at the counter was extremely rude! I was trying to use the mobile app to get a deal they were having where you got a Jr bacon cheeseburger for a penny if you buy something else. I ordered a large fry and a Jr bacon cheeseburger and had him scan the QR code in the app. Rang up for 3.90. Then I wanted to add sauce for my fries and he went back and added that then rang me up again, now the price is $7. I said that's not right and he was like "it is what it is I just work here". I tried adding the promotion in the app again but it was acting like it wouldn't work cause it was already used. Go get a manager or something if you just "work" here!
- WBWilliam BlackwellDec 26, 20255.012/26/25 Noon.. Shorthanded… (co workers called in sick?) Cashier holding lobby down single-handedly. Give this man a raise!!
- ADAmber DuranDec 8, 20255.0I came here late at night, after working a shift I wouldn't normally work. Im going through an extremely rough time personally, and between that and being up late, but the time i made it to the window after placing my order, I was trying to fight it, but couldn't stop the tears. The you g man working the window (pictured in another recent review), Laron, was exactly what I needed! While waiting for my food, he came out to talk to me, asked if he could give me a hug, (something I desperately needed) and tried to comfort me. He is an absolute gem and a huge blessing g to have on your staff. He made my night and I just want to recognize him and say thank you!!!!!
Frequently Asked Questions About Wendy's
Is Layton Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Layton, UT?
The drive-through is open daily from 6:00 AM to 2:00 AM.
Does Wendy's in Layton serve breakfast?
Yes, this Wendy's location serves breakfast with options available through their app or website.
Can I place an order online or through an app for Wendy's in Layton?
Yes, you can order through the Wendy's mobile app or at order.wendys.com.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's in Layton offers dine-in, drive-thru, delivery where available, and takeout services.
What payment options are accepted at Wendy's Layton?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Layton for questions or feedback?
You can contact Wendy's customer care via their contact page, call 888-624-8140, take their satisfaction survey, or call the location directly at (801) 544-7640.
Are there other fast food options near Wendy's in Layton?
Yes, nearby you can find McDonald's and Garcia's Mexican Restaurant, offering a variety of fast food and Mexican cuisine respectively.
What nearby services could I visit before or after dining at Wendy's Layton?
You might visit Meditech for education services or Massage Envy for relaxation nearby before or after your meal.
Are there entertainment options close to Wendy's in Layton?
Yes, Great Room Escape and ClawOasis at Layton Hills Mall offer fun amusement activities near Wendy's.
Is Wendy's in Layton currently hiring?
To find current job openings at Wendy's Layton, visit their Careers page and search for positions in Layton, UT.