Wendy's

3.4
1291 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1105 N 400 West, Layton, UT
84041, United States

Hours

Reviews

3.4
1,291 reviews
5 stars
452
4 stars
278
3 stars
198
2 stars
114
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and frequent order mistakes, leading to frustration.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables and bathrooms.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold and poorly prepared items.

Staff Attitude

Customer service experiences varied, with some employees praised for their friendliness while others were noted for being rude or dismissive.

Management Concerns

Several reviews mentioned issues with management, including poor handling of customer complaints and employee treatment.
  • CM
    CoRey MeRRiLL
    Oct 2, 2025
    4.0
    Food was good-same as always, but the service was lacking (to say the very least) & left me quite wanting!
  • JH
    Jared Hadley
    Sep 29, 2025
    1.0
    I will never go back to this location after watching a manager treat an employee the way he did. What’s sad is I saw the employee do nothing wrong. The manager was on a power trip. Be aware of this place.
  • TB
    Tamra Brindley
    Sep 27, 2025
    2.0
    We ordered 1 breakfast croissant and 2 orders of the seasoned potatoes. We sat in the drive through line for 27 minutes along with 2 other cars. It was ridiculous.
  • CR
    Cooper R
    Sep 16, 2025
    1.0
    Place was a mess with flies everywhere and most tables had left over food. Staff was no where to be found and food was cold. Really gone downhill since new management took over.
  • AW
    Alan Williams
    Aug 21, 2025
    2.0
    The last time I went to Wendy's in syracuse I ordered from the drive through menu. I ordered 2 egg and cheese biscuits and 2 sausage and cheese bisquits. The owner spoke only a few words of english but said no cheese. Cheese would cost extra. I said I'm just reading from the menu. When I got home I had 4 sausage bisquits with no cheese. I decided I will not go to syracuse Wendy's again. I recently stopped at Wendy's in Layton. I went inside. The guy taking my order spoke some english but not well. I ordered 2 egg and cheese bisquits, 2 sausage and cheese bisquits, and two potatoes wedge packs. When I got home I again had 4 sausage and cheese bisquits to go with the potatoes. No egg and cheese again! While I was waiting for my order the only other client returned a wrong order. Lol. I guess I should be grateful that I got cheese this time. When I called to complain my message went to voicemail and the voice mailbox is full. I tried to call several times and went directly to a full voice mailbox every time. Go figure. Lol. I won't be going to Wendy's again. I don't recommend you do either, but if you do I hope you like all sausage. If you want cheese with your sausage go to layton and skip syracuse. Lol.

Frequently Asked Questions About Wendy's

Is Layton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.